“Guys how do we get people under 40 to stop making reservations without saying that out loud.”
Or: "how do we discriminate who we give reservations to without any official policy."
I am 40, and I still hate that. But I'm also really far from teenager shyness or "not knowing better", so I would just wait until they pick up and say how annoyed I am and how they can go f themselves with that practice. If several people would do that every day, they would reconsider how they take bookings.
Pretty likely whoever’s taking reservations isn’t going to have any say in what’s on the website.
I was accustomed to google maps opening the phone and showing a number when I clicked on call. Yesterday it skipped that step and went straight to calling.
How are you still alive?
It went to voicemail.
how do you enable voicemail for outbound calls?
So they are now totally disabling copying phone numbers, I discovered today (maybe on Google Search)
That should queue them up quite nicely to follow in Yelp's footsteps!
Yelp waits for a new business to receive a bunch of phone calls. Then they call the business owner and congratulate them on the 300 calls or however many customers made by tapping the phone number on Yelp. Then comes the extortion. Allegedly, that last part, according to a college professor. Who surely just had it out for Yelp which is why he would make that up 😉
heh, actually corroborated by Billion Dollar Bully (documentary). Need all the bullies we can get, good luck Google!
Edit: either pay Yelp for advertising or get deranked, is the deal
I had roughly the same thing happen just yesterday. I was clicking on a phone number field assuming it would pop up something letting me copy the number so I could paste it elsewhere. Instead it started calling.
NO! BAD PHONE!
People just showing up on my screen has been my nightmare since The Jetsons.
Has anyone else ever had this happen? Is this just a joke made for clicks and likes? I saw this many years ago (and likely this exact one as it's from 2019) and I thought this isn't a thing. My thought now, this isn't a thing.
While that's a wild UX choice and shouldn't happen, people's aversion to making a phone call is stunningly ridiculous and shouldn't be enabled.
Phone call is one thing facetime another.
Yah I agree to that. Hell, if it was a virtual reservation system, even automatically calling without telling you that is what's gonna happen is egregious. The app should function as you expect it would.
Yeah what if I'm naked and my tits are out? I don't wanna accidentally show the waiter my tits because an app decided to turn on my camera without asking
As someone who is autistic, has an ample dose of ADHD, and the hearing of a brick, talking on the phone is a literal, hellish nightmare. I can barely figure out social interaction when I can see your face, I can't pay attention to shit unless it's actively grabbing my focus, and on the best of days the phone is about as intelligible as the adults from Peanuts.
Fuck. Phone. Calls.
It's easy to take our experience of the world or how we feel about something and try to forcefully apply it to everyone else. This almost never works, and we just end up looking like a dumbass because people are messy and rarely fit in the same mold as us. Perhaps you feel that avoiding talking on the phone is ridiculous, but that is decidedly not universally true. Next time, maybe try and think through how other people might have a different experience and reason than you before passing such judgments.
Half the time the company requiring a phone call has absolutely shit quality. Idk wtf they do but it's like the person on the other end is trying to yell into the phone atop a mountain from 500ft away
Obviously there should be ways to accommodate different accessibility in systems much like buildings should include ramps and elevators. I'm not talking about that.
There's so many people I've met without auditory processing issues that still have this aversion to phone calls.
If you've met many, many people with this issue, maybe consider that it's an actual issue instead of completely dismissing it?
Why do people have to have a diagnosable thing wrong with them, like auditory processing issues, to have their feelings or experiences validated?
How do you know what the other person experiences? How do you know whether they have auditory problems or not? What right do you have to decide how someone else feels about something? Why do you get to decide how the world communicates?
This has nothing to do with talking on the phone. It's about recognizing that we don't get to have the corner market on the universe and learning to embrace the one thing that makes human beings interesting, our messiness. Even if that messiness is avoiding talking on the phone.
And yet, Universal Design is exactly how we should be approaching society, no matter what one person thinks about other people:
I dislike phone calls because once you say the words, they're out there and if you made a mistake you have to inconvenience someone to make a correction. It's such a hassle. If it's just a web form, I can re-read it as many times as I want to make sure it's right before I submit and I only inconvenience myself.
Pretty sure the video part was the entire reason for the reaction. Also, if I wanted to call to make a reservation I would have. I use the website when I'm in a loud place, on the toilet, or other location that isn't appropriate for phone calls.
Plus a website lets me see what I chose instead of relying on the person on the other end getting it right, which has been pretty hit and miss for most things in my experience.
"Peoples' aversion to walking is stunningly ridiculous and shouldn't be enabled."
Sounds different if we choose a different activity. Such a blanket statement is offensive and doesn't factor in disability.
“Peoples’ aversion to walking is stunningly ridiculous and shouldn’t be enabled.”
I agree with that. People at work have discussed having pizza delivered from a restaurant that’s 400m away. This is ridiculous and should be discouraged. But it also doesn’t invalidate measures for disability.
They're already on the restaurant's website, if they wanted to call they'd have done it directly.
I don't think it's necessarily aversion. I think people are fundamentally not learning how to have human conversations. It's kinda wild how often at my job I just have to fully take over a call and handfeed the person on the other end information, because if left to themselves they'll just kinda fumble around confused at the concept of asking the question they called to ask. If you don't know how to make a phone call, it's not surprising that you wouldn't ever want to.
It's more aversion to your device suddenly making a phone call that you didn't expect it to make.
Like, say you're trying to make this reservation while you're having a poop in a public restroom. You might have no problem calling to make a reservation when you're in a more appropriate environment and you have all the information at hand. But, you might not want to unexpectedly have to talk to them while you're grunting and pushing out a turd.
"Waah! I don't understand why someone does something, therefore that person should be forced to do what I think makes sense!!!"
That's you.
The absolute tidal wave of anxiety that would crash over me if this happened... no thanks
You have to follow through with the call and tell them that you're not reserving specifically because of this situation.
I assure the person that has to answer the call does not care.
They certainly don't, and it isn't their job to care. It is only their job to pass that information along to the person who might pass it along to somebody who MIGHT care.
The hell is facetime?
iPhone video call feature
I tried to make a reservation once, for a date with my wife.
The whole conversation was a mess of them being too damn busy, when we got there on the agreed date they had nothing in their agenda.
Never again. I'll get some movie tickets.
You tried to make a diner reservation... once in your life? And then gave up and never went to a restaurant again?
I mean, that's fine, home food is best food.
But if you ever try to make a reservation again, try and call them before rush hour starts. I'm sure they'll appreciate that a lot, and won't "forget" to actually book you in.
They opened at 4pm, i tried calling before that but no one picked up.
It was fairly new at the time so it was always busy.
new fear unlocked.
All posts need to have the same title: me_irl it is allowed to use an emoji instead of the underscore _
