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submitted 2 months ago by RubberDuck@lemmy.world to c/games@lemmy.world
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[-] missingno@fedia.io 103 points 2 months ago

Steam has a serious problem with a lack of moderation, which has made it a very attractive platform for fascists. Gamergate never ended, and remember that began with Steve Bannon realizing he could exploit gamer outrage to push propaganda. They keep inventing new scandals to repeat their past success.

One of my favorite games had a very minor patch to revise some cringier elements from early in the game's lifespan. Years later, the forum is still unusuable because it's been colonized by right-wing weirdos with 0.3 hours on record who have dedicated their lives to crying about a game they never cared about pre-patch, because they saw it as an opportunity to push their propaganda.

[-] Clbull@lemmy.world 11 points 2 months ago

While I do question a lot of the changes they made to Skullgirls 2nd Encore, there was one context where censoring panty shots was entirely understandable.

Filia was one of the characters censored. She's a sixteen year old schoolgirl, and while this may be a stretch, her name sounds like a reference to "paedophilia", which makes the fact that some of her animation frames and concept art were originally drawn upskirted with clearly exposed panties even more problematic.

[-] carotte 62 points 2 months ago

for a more recent example, the negative reviews under Relooted are fucking sickening. one of the top ones is a joke making fun of George Floyd’s death.

what does steam do? nothing. valve is one of the most profitable companies per employee out there, and they have no pressure from investors to botch their work, they could absolutely moderate.

they actively choose not to, because despite what bootlickers on lemmy would have you believe, gabe newell is a libertarian dipshit who values "free speech" over the safety of marginalized people.

[-] paultimate14@lemmy.world 36 points 2 months ago

There are guidelines on Steam that ban such content, and you can report people for violating them.

So no, Steam does not do "nothing" as you claim. A very basic Internet search can confirm that.

Even better, users can rate reviews as helpful or unhelpful. Which is great for a wider variety of reasons, but is also good for reviews that get into a grey area or use dog whistles to hide their true intentions.

[-] carotte 28 points 2 months ago

as the article mentions, if you’d bothered to read it, steam rarely enforces their guidelines, which is the problem here

[-] paultimate14@lemmy.world 20 points 2 months ago

The article is behind a paywall. Do they have any statistics or evidence backing that sentiment or is it just vibes?

You can find articles and reddit posts claiming this same exact thing going back years, and yet personally when I go through the store and look through reviews it's really hard for me to come across hate speech, especially if you don't specifically look at reviews that have been downvoted to hell. It's never going to be perfect, but I encounter less hate speech on Steam than most other platforms.

[-] carotte 17 points 2 months ago

i didn't have any paywall, maybe it's a regional thing? here's a version that shouldn't have it.

anyways, here's a screenshot of the Relooted review i talked about. if you check the game's negative reviews and sort by most pertinent, it's the 3rd one. it was here yesterday, and despite me reporting it, it's still here today, and in fact has been here since february 11th. as time of writing, it has 373 people who found it useful, and 115 who found it funny. some of the comments under that review are critical, but most just say "based" and the like.

CW: screenshot of a racist review, makes fun of George Floyd's deathScreenshot of a negative Steam review, with 0.2 hours played. It reads: Ugh, what a game. It stinks. I cant breathe, I caaant breathe!

it's an anecdotal evidence, but as you said, "you can find articles and reddit posts claiming this same exact thing going back years", doesn't that mean it's a recurring problem?

[-] Darkenfolk@sh.itjust.works 10 points 2 months ago

That's it? I kind of expected something worse with the whole stink your making about it.

It just your typical kiddie hater comment, not worth paying attention to and certainly not worthy of a moderator's time.

[-] flamingos@feddit.uk 21 points 2 months ago* (last edited 2 months ago)

If you pump enough money into Linux gaming and do regular sales, a lot can be forgiven apparently. Steam Discussions are one of the most miserable places on the internet I go to semi-regularly and I don't understand how Steam just gets a pass for the stuff that's normal there.

[-] doublah@sopuli.xyz 6 points 2 months ago

Steam discussions can be moderated in any way a developer/publisher wants though? Their choice to not do so is weird to blame Valve for.

[-] flamingos@feddit.uk 13 points 2 months ago* (last edited 2 months ago)

So devs not only have to give Steam 30% percent of every sale, but they also have to provide the additional labour of keeping hate speech off the platform in perpetuity.

If Valve doesn't want to do moderation, they shouldn't have got into the social media business. It's their platform and they're ultimately responsible for it.

[-] Iceblade02@lemmy.world 9 points 2 months ago

they also have to provide the additional labour of keeping hate speech off the platform in perpetuity.

The developers can choose to lock down and effectively disable discussions entirely if they want.

Steam simply provides devs a service, easy access to host a forum for their game w/o having to manage that separately. Using it is completely optional.

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[-] ChicoSuave@lemmy.world 14 points 2 months ago* (last edited 2 months ago)

What do you want Steam to do? Be the judge and executioner of what lives and what dies? There is no agreed upon guidelines for what is chud behavior and not so how does Valve make that call?

VALUE PER EMPLOYEE MEANS NOTHING IN THIS CONTEXT. You are saying that fact to imply "rich people need to be the adults if they are going to have that money" and that is absolutely Monarch/Authoritarian enabler thinking. Fuck that.

Valve is not responsible for the shit other people say. Report them if you don't like it. As with democracy, with enough votes things will change. But one person mad at what another person says so they plead to a central authority to shut it down? The Internet has seen this decision turn into legal battles over speech after one trolling shithead decides to use the system against innocent people.

Stop listening to racists and this all goes away.

[-] missingno@fedia.io 19 points 2 months ago

What do you want Steam to do?

Moderate, like every other half-decent platform does.

[-] doublah@sopuli.xyz 8 points 2 months ago

Every platform of Steam's size or bigger has mostly replaced human moderation with AI at this point because it's the only way to moderate at that scale.

And I'd rather a few anti-woke weirdos get to post their by default hidden curator reviews than have to start saying "unalive" in Steam forums.

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[-] HarkMahlberg@kbin.earth 11 points 2 months ago

pressure from investors

This unfortunately trades one group of scumbags for another.

[-] Clbull@lemmy.world 7 points 2 months ago* (last edited 2 months ago)

Fucking hell. You were not kidding. This was posted five days ago! The comments on that review are even more vile, to the point where I don't even think I can show them here.

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[-] Katana314@lemmy.world 56 points 2 months ago

The main reason Valve doesn’t step in on these is they have a firm philosophy of giving the community the tools to form their own outcomes, rather than directing them in every issue. So they might be dissatisfied with people writing “Woke TRASH!” braindead reviews, but also not want to take action on them.

The least they’ve done is remove the clown award so people have less incentive to troll. But I’d also like them to implement community blocklists; If you nag a game for “Having/not having LGBT representation”, you go on a blocklist 90% of the community is using.

[-] real_squids@sopuli.xyz 29 points 2 months ago

They also famously allow you to work on whatever you want, I doubt many Valve employees want to spend their days cleaning shit like that

[-] paultimate14@lemmy.world 16 points 2 months ago

They also have guidelines for "user generated content" which includes reviews, and you can report people for violating those guidelines.

Sure Valve does not pay for moderators to check things proactively. I quite like that they don't have AI or some other half-assed attempt at "moderation" like other platforms have. I hate the way that the whole Internet has moved to censor "fuck" and made up the word "unalive" because the automated systems of platforms I don't even use have decided they are the arbitora of what language is allowed.

I think the responsibility to monitor reviews should lie with whoever controls the Steam page: I would assume the publisher most of the time? The publisher and developer should be looking at reviews anyways. Add in the ability for users to vote reviews as helpful or unhelpful and I think it's one of the better systems left on the internet.

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[-] imecth@fedia.io 15 points 2 months ago

The main reason Valve doesn't step in is because it would cost them money. Moderating content is expensive as hell and these corporations will bend themselves backwards finding any and every way to avoid it.

[-] Lileath 6 points 2 months ago

The Steam forums have been full of Nazis for years now. The employees and Newell are just accepting or even embracing the fact that they give fascists a platform

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[-] Furbag@lemmy.world 52 points 2 months ago

It does get tiresome going to steam threads and seeing the same copy pasted "don't ruin the game with woke shit" post up voted to the top.

There's a pencil thin line between farming clown emoji and overt bigotry getting pumped to the top of the reviews section by bad faith actors.

[-] tb_@lemmy.world 14 points 2 months ago

They removed the clown reaction, as well as the ability to get points for receiving reactions.
If that ever was an excuse, it no longer is.

[-] atro_city@fedia.io 41 points 2 months ago

For anybody saying "it's not a problem, just moderate it yourself", look at Relooted's steam forum. There are more than 700 threads there and most of them are really not kind. Tell me how you're going to moderate that.

Just put yourself in the shoes of game publishers or studios that make a game which goes against the grind and gets attacked like Relooted is being attacked. Would you want to employ somebody just to moderate the forums? Should the onus be on the forum owners or should it be on the forum providers (Valve)? Do you think this has no effect on the types of games being released?

I mean, look at this game Tyrone vs Cops 2. Is this OK? What do you think the forum discussions look like. Are they OK? If it's only devs that should moderate their forums, that means the KKK could make game about water lillies and then have their forums be the meeting ground for white power discussions. They won't be offended after-all. That's OK?

[-] SoleInvictus 20 points 2 months ago

For anyone else not familiar, here's the first line of Relooted's description:

Reclaim real African artifacts from Western museums in this Africanfuturist heist game.

The forum is full of exactly what you'd expect.

[-] missingno@fedia.io 15 points 2 months ago

The reason it got this bad was because they didn't nip it in the bud sooner. If they had been more proactive from the start, there wouldn't be 700+ threads.

At this point, just nuke them all and ban everyone who made a bigoted troll thread. It's gonna be a game of whack-a-mole for a little while, but once you start handing out bans, the trolling will start die down.

[-] FarceOfWill@infosec.pub 8 points 2 months ago* (last edited 2 months ago)

Compare this to fedi, shared block lists for admins helps a lot.

Should each game have to clean their forum individually?

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[-] grueling_spool@sh.itjust.works 10 points 2 months ago

For anybody saying "it's not a problem, just moderate it yourself"

I'm of the opposite opinion. It's a much bigger problem than just Steam community moderation and it needs to be addressed more broadly. (Monkey's paw curls)

[-] femtek 6 points 2 months ago

Stems need a better tools to moderate. It's a pain to manually go thru.

[-] PieMePlenty@lemmy.world 5 points 2 months ago

I clicked a random thread and it looks like a lot of posters don't even own the game. I've seen this a lot of times, people flaming and trolling on a game's forum don't even own the game. Thought the simplest fix would be to just not let them post and restrict game forums to those who bought it.

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[-] purplerabbit@piefed.blahaj.zone 37 points 2 months ago

Reminder that The Guardian is a dogshit paper that pretty much systematically misgender trans people and keeps tripling down on backing up TERFs. You don't get to talk shit about the bigots when you're among them.

[-] rozlav 10 points 2 months ago

I would very much like to read something about it !

[-] abbotsbury@lemmy.world 8 points 2 months ago

You don't get to talk shit about the bigots when you're among them.

I disagree, bad people can still make good arguments against different bad people. If the shit against bigots is valid, let it be talked.

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[-] Funksylvania@piefed.social 26 points 2 months ago

Breaking News: Bigots increasingly comfortable, some mods bigots too.

It’s a shame there isn’t real moderation when people feel harassed, but I no longer care about those reviews as a consumer anyway. A negative review by some loser probably means I’ll like it more.

And I continue to support challengers to monopolies. Hope Steam gets a real competitor someday so I can take my money elsewhere.

[-] radiouser@crazypeople.online 21 points 2 months ago* (last edited 2 months ago)

I've tried contacting gaming press about this. I contacted Valve (several times) citing their own rules, screenshots of blatant transgressions and they repeatedly closed my ticket and ignored me. I avoid buying games directly from Steam now. If I can find the screenshots later I'll update my post.

Edit: So here is the ticket I opened (this was -months- after repeatedly reporting someone spamming the N-word in the Official Steam Deck group chat for weeks).

Valve customer support is the best, hurrr derrrr

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[-] sturmblast@lemmy.world 15 points 2 months ago

Part of the reason I don't play many multi-player games is the idiocy and racism

[-] Korhaka@sopuli.xyz 14 points 2 months ago

Moderate your own forum, honestly its kinda based of Valve to be as hands off as they are. You set your own guidelines rather than having Valve force their own on you. It makes sense too given the variety of games on Steam.

[-] radiouser@crazypeople.online 5 points 2 months ago

Talking about my own experience here; there are rules (ToS) which people break and then Valve ignore. Hands off is one thing but being totally nonchalant about these blatant, hate filled transgressions is another all together.

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this post was submitted on 16 Feb 2026
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