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[-] ViatorOmnium@piefed.social 135 points 1 year ago

Give them a break, they were searching in Bing.

[-] maniacalmanicmania@aussie.zone 52 points 1 year ago* (last edited 1 year ago)

TIL Bing was launched in 2009. That can't be right.

So the comment I'm replying to could be right on the money.

[-] atomicbocks@sh.itjust.works 50 points 1 year ago

Bing was just a rebrand, Live/MSN Search was a thing for a decade or so at that point.

[-] Kazumara@discuss.tchncs.de 22 points 1 year ago

I just went and checked Microsoft Encarta 2005, even that finds Fort Gay

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[-] AstaKask@lemmy.cafe 5 points 1 year ago

Came here to make that exact joke. Have my upvote.

[-] IndiBrony@lemmy.world 57 points 1 year ago

I always find that shit like this could be very easily resolved by a single person going on ~~Google Maps~~ Bing maps and searching for the place.

There are many places with seemingly stupid names.

[-] roguetrick@lemmy.world 59 points 1 year ago

And there's the problem. It wasn't so much they refused to acknowledge the city existed. The company refused to acknowledge they had to provide support staff beyond seeing a ticket and closing the ticket.

[-] skulblaka@sh.itjust.works 34 points 1 year ago
[-] IndiBrony@lemmy.world 13 points 1 year ago

Oh I live not too far from Scunthorpe. Believe me, it's always been a problem 👍

[-] cavitationfetishist2@quokk.au 3 points 1 week ago

Yet another reason to always lie about specifics and oppose any act against anonymity.

Censorship isn't just evil; it's fucking stupid.

[-] ramius345@sh.itjust.works 14 points 1 year ago

Intercourse, PA ; checking in.

[-] TransNeko@lemmy.world 1 points 2 days ago

fuck I forgot we had that one...

[-] ChicoSuave@lemmy.world 7 points 1 year ago

The customer support center was probably locked from accessing any website except a tightly controlled set of pages and tools. Even Maps is too easy to turn into a game. Look at Geoguesser.

I remember in high school we would use MS Paint and an eraser tool to make a game where you had to trace over a similar sized line and whoever had the most erased without backtracking won. Point being, people will make a game out of anything so ~~petty tyrants~~ managers have to lock that shit down to focus their people on the work.

[-] BurntWits@sh.itjust.works 3 points 1 year ago

Check out place names in Newfoundland, Canada. We’ve got Dildo, Placentia, Conception Bay, and many more. We’ve also got Heart’s Desire, Heart’s Content, and Hearts Delight, not necessarily inappropriate names but I could see someone flagging it as a fake name nevertheless.

[-] thisbenzingring@lemmy.sdf.org 45 points 1 year ago

there's a common last name in some Sioux heritage... Killsenemy and a bunch of years ago a lot of American Indians with the last name were getting their accounts banned but the pale people with the same last name we not.

probably due to the n8v way of pointing out it's KillsEnemy

[-] BenLeMan@lemmy.world 34 points 1 year ago

And the people responsible were fired, right? Right?
No?
Well there's your problem right there. That's how common sense ~~dies~~ unlives on the altar of corporate profits.

[-] Atomic@sh.itjust.works 21 points 1 year ago

Why do you think that firing someone over this is the correct response? I'm sorry but that is a really stupid mindset.

You learn and train/educate your employees so that it doesn't happen again.

“Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to hire his experience?”

– Thomas John Watson Sr., IBM

[-] MnemonicBump@lemmy.dbzer0.com 1 points 2 days ago

– Thomas John Watson Sr., IBM

The guy who helped the Nazis standardize the Holocaust? That's your citation? You want to quote Henry Ford while you're at it?

[-] Atomic@sh.itjust.works 1 points 2 days ago* (last edited 2 days ago)

Don't find fault, find a remedy; anybody can complain — Henry Ford

[-] MnemonicBump@lemmy.dbzer0.com 1 points 1 day ago

So you just have a thing for quoting Nazi sympathizers?

[-] Atomic@sh.itjust.works 1 points 1 day ago

You literally asked for it 🤡

[-] MnemonicBump@lemmy.dbzer0.com 1 points 1 day ago

Are you familiar we with the concept of rhetorical questions?

[-] raspberriesareyummy@lemmy.world 9 points 1 year ago

Why do you think that firing someone over this is the correct response?

because someone who bans an account because it has the word "gay" in the name should not work in a position where they can ban accounts.

[-] Atomic@sh.itjust.works 7 points 1 year ago

And how do you know it was a person and not an automated system?

The answer is, you don't. You're just guessing. You're being outraged over an assumption you have, without any way of verifying if that is the case. Do you think that's a healthy mindset to have?

[-] raspberriesareyummy@lemmy.world 6 points 1 year ago

"Automated" systems act by rules, configured by people. Think again.

[-] LwL@lemmy.world 3 points 1 year ago

Probably because kids would use gay as part of some random homophobic insult in their location field lol

The road to hell is paved with good intentions and the main (still sadly all too relevant) problem here is customer support not just reacting and fixing it.

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[-] drspawndisaster@sh.itjust.works 5 points 1 year ago

It's an offense that can't be easily fixed by teaching, seeing as how that employee could have looked at a map at any time and verified that the account holder wasn't lying. Unwillingness to access information likely cannot be fixed with forced exposure to the information they were unwilling to access.

[-] Atomic@sh.itjust.works 3 points 1 year ago

You are simply guessing. With no way to verify your claim. For all we know, the customer support person DID google "Fort Gay VW", and was presented with pornography. Perhaps that person should have used a dedicated map instead of a simple search. Perhaps that's an adjustment that can be made without making someone lose their job and potentially livelihood.

You don't just fire someone for a mistake. It's ok to make an honest mistakes. The important part is that you learn from them.

[-] drspawndisaster@sh.itjust.works 4 points 1 year ago

It stops being an honest mistake when mayors have to get involved, in my opinion.

[-] Atomic@sh.itjust.works 2 points 1 year ago

Why would something stop being a mistake just because of post-incident actions from a third party? How does that make any sense?

Xbox Live chief enforcement officer Stephen Toulouse acknowledges the agent reviewing a fellow gamer's complaint against Moore made a mistake.

He says keeping up with slang and policing Xbox Live for offensive language is challenging, but mistakes in judgment are rare.

Toulouse says training has since been updated.

That's from the source Wikipedia cites.

They made a mistake, eventually it was recognized, and they claim they've since updated their training to prevent similar incidents in the future. Isn't that a good outcome? The guy got his account back. And Xbox apologized and took steps to ensure it doesn't happen again. What else do you want?

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[-] mrgoosmoos@lemmy.ca 5 points 1 year ago* (last edited 1 year ago)

somebody who repeatedly chooses to remain ignorant, not do their job, and not look into this is NOT somebody that can be trained. they will just revert to their ways soon after trying to address it and maybe showing improvement

source: my anecdotal evidence of every single poor performer I have trained

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[-] rizzothesmall@sh.itjust.works 21 points 1 year ago* (last edited 1 year ago)
[-] 9point6@lemmy.world 33 points 1 year ago* (last edited 1 year ago)

Lol

In 2008, Microsoft confirmed that its policy to prevent the use of words relating to sexual orientation had meant that Richard Gaywood's name was deemed offensive and could not be used in his "gamertag" or in the "Real Name" field of his bio.[42]

How does this exact issue happen twice

Are you not allowed to be gay on Xbox?

[-] rizzothesmall@sh.itjust.works 23 points 1 year ago

Dick Gaywood is probably the funniest name in history. I hope he's a supply teacher.

[-] absGeekNZ@lemmy.nz 3 points 1 year ago* (last edited 1 year ago)

I don't know.

Dr Rod Badcock has a fairly good claim. It is such a pornstar name.

[-] yucandu@lemmy.world 3 points 1 year ago

I had a supply teacher named Mike Hunt. He rolled with it. He said "You can call me Mike, or you can call me Mr Cunt".

[-] ThePantser@sh.itjust.works 20 points 1 year ago

Strange how they haven't been forced by Turnip to change their name yet.

[-] rustydrd@sh.itjust.works 17 points 1 year ago

Fort Gay erasure.

[-] vane@lemmy.world 14 points 1 year ago

This one's funny.
https://www.gamesradar.com/microsoft-suspends-mans-account-because-he-lives-in-fort-gay-west-virginia/

And yet MS doesn't mind "The Ballad of Gay Tony" on the Xbox Live Marketplace... maybe it should ban Rockstar?

[-] robocall@lemmy.world 10 points 1 year ago
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[-] tigeruppercut@lemmy.zip 10 points 1 year ago

Won't someone think of the fort gay children?!

[-] unphazed@lemmy.world 9 points 1 year ago

This was when MS went sweeping in and started wide brushing over usernames as well. My friends' tags were Babyfetaljuice and Yourmomstampon and they were forced to change them to keep playing.

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this post was submitted on 03 Aug 2025
935 points (100.0% liked)

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