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  • Developers of Cities: Skylines 2 have noticed a growing toxicity in their community, which is affecting engagement and creativity.
  • The CEO of Colossal Order expressed concern about the negative impact of toxicity on the team and the community.
  • The developers still encourage helpful criticism from the community but ask for it to be constructive and kind.

Archive link: https://archive.ph/mVaIY

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[-] echo64@lemmy.world 110 points 8 months ago* (last edited 8 months ago)

The comments in here are really disappointing and a reflection of where this community has gone in general.

Excusing toxic gamer communities, accusing the developer of things for pointing it out? All because the game not in a good state is toxic in itself and really not what this community should be.

This place gets worse every week.

[-] Rentlar@lemmy.ca 47 points 8 months ago

Sorry, I'm having trouble understanding what kind of commentary you were expecting.

Leading up to release as soon as the first reviews pointed out bad performance (see thread), many on Lemmy were bashing CO/Paradox for putting out a beta-stage product as if it was fully released, and Lemmings and people at large were never real fans of being unpaid QA testers for game companies.

Mind you, I love this game, and there's a lot in there that I can tell CO devs put their heart and soul in. But I see a comment or a post every now and then saying "Lemmy is becoming so toxic, like Reddit" [1] [2] [3] [4] and I'm trying to figure out what exactly has changed, if you can help me out here.

[-] Carighan@lemmy.world 20 points 8 months ago

None of that excuses being toxic around the game though.

At most, it excuses just refunding it. And then never interacting with it or the community around it ever again.

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[-] Copernican@lemmy.world 11 points 8 months ago

For me it's the over representation of self described communists that take over every thread to poetically or unpoetically just keep saying capitalism=bad and then do shit like justify bad behavior because capitalism=bad or pretend to care about making sure employees get paid while advocating for piracy of everything being justified.

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[-] Boiglenoight@lemmy.world 17 points 8 months ago

It’s becoming Reddit. Which is what we wanted last year? I know what you mean though. There is a difference between now and then with our community. Probably related to user count?

[-] APassenger@lemmy.world 15 points 8 months ago* (last edited 8 months ago)

I've played CS2 for weeks. Days of hours. Have completely enjoyed it.

It's not finished and they're honest about that. Also, comparisons to CS in it's finished state (easy to do unconsciously) overlook just how many DLCs it took to get to full maturity.

I enjoy the game and have no regrets for buying. I don't feel deceived since I could have asked for as refund.

I think some of this is a specific kind of FOMO. Fear of missing out (on what could have been). I'm hoping they do enough to fix the parenthetical.

Edit to add: my computer has great specs for late 2020. It's not top of the line, but it has everything I thought it would need, CPU, RAM, GPU. That may impact my experience.

The game was unplayable on my 5 year old laptop. But it's not really a gaming rig anyhow...

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[-] ram@bookwormstory.social 12 points 8 months ago

Toxic devs get a toxic community. Why should I express sympathy for them experiencing consequences?

[-] echo64@lemmy.world 30 points 8 months ago

Yes, this is the kind of comment I am talking about when I am talking about how this community had gone downhill massively. Thank you for the example.

It is not hard to say that the game isn't in a good state, but that is no excuse for toxicity. Unless you yourself are a part of the problem.

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[-] Carighan@lemmy.world 13 points 8 months ago

How were the devs behaving toxic? I mean, should be easy enough to provide quotes, right?

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[-] Old_Dude@lemmy.world 12 points 8 months ago

Its the internet though. I don't know of a place on the internet where there's no toxicity.

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[-] Cypher@lemmy.world 108 points 8 months ago

Such a toxic community! I popped over to reddit and saw posts like this

https://old.reddit.com/r/CitiesSkylines2/comments/19bq6q3/keep_running_into_a_bug_that_destroys_my_tax/kitiiqn/

This bug was introduced with the last Patch last year before they went for christmas/new year holidays. They are back since 1 week now and i think and hope they patch it as soon as possible . To be fair its only a Problem early till midgame before you got youre economy half way working, after this point you dont have money Problems at all . I find the ai pathfinding + the cargo System more gamebreaking then the money bug

On steam checking new reviews shows people are unhappy and refunding but there’s hardly any vitriol there either. Moderators are quick but not that quick.

Over on the official forums we see complaints, disappointment and frustration but little in the way of outright hatred.

I’ve yet to run across anything that crosses a line in terms of content I would moderate, however that doesn’t mean moderators didn’t nuke such comments before I could see them.

This looks like the expected reaction to a game being broken on release. The devs are simply shifting blame to the community.

[-] echo64@lemmy.world 52 points 8 months ago

This is a good time to introduce survivorship bias. You are looking at what is still there. Not what has been removed, burried or was done via dms/non public comms.

Or maybe you are right and they are just making up the toxicity remarks.

[-] Cypher@lemmy.world 44 points 8 months ago

however that doesn’t mean moderators didn’t nuke such comments before I could see them.

Im well aware of survivorship bias and even addressed it in my comment.

It isn’t the first time devs have shifted blame for their failures to their customers.

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[-] CorrodedCranium@leminal.space 68 points 8 months ago

I'm surprised they didn't see this coming. A lot of people had high expectations because of the impact the first game had and if it wasn't better in every way there was bound to be some negative feedback.

[-] Candelestine@lemmy.world 83 points 8 months ago

They're not complaining about negative feedback, are they? They're complaining about the internet hate machine, which we should be mature enough here to admit is a bunch of juvenile, masturbatory bullshit from people that want to feel good about themselves without doing anything to actually earn that, and so just shit mercilessly in every way on anything they don't like, because bullying others is a quick and easy way to feel strong for a brief time.

That's more than mere negative criticism.

[-] CorrodedCranium@leminal.space 12 points 8 months ago* (last edited 8 months ago)

Isn't that just a more extreme version of negative feedback?

The post the article is talking about does mention toxicity in the community and hints at it being directed at the devs but how much of that is people debating and talking about gripes they have with the game versus crude personal attacks?

All I was saying is this game received a lot of attention and hype so I felt like this was kind of an inevitably. They were never going to please everyone.

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[-] GilgameshCatBeard@lemmy.ca 11 points 8 months ago* (last edited 8 months ago)

Very well said. It’s for this reason that I never admit openly that I am a gamer. It’s an embarrassing term.

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[-] cryptiod137@lemmy.world 26 points 8 months ago

There was no way the game was going to be better in every way, the previous game was being worked on for the better part of a decade.

[-] scrubbles@poptalk.scrubbles.tech 22 points 8 months ago

Yeah I think expectations are too high, where people expected a perfect game like cities skylines forgetting that when it launched it was also a very rocky start.

Gamers in general are just very entitled, and very unforgiving

[-] CorrodedCranium@leminal.space 11 points 8 months ago

Gamers in general are just very entitled, and very unforgiving

Didn't the sequel have some pretty large problems on launch?

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[-] MrNesser@lemmy.world 21 points 8 months ago

I think people expected a CS2 with at least some of the cS1 dlc as standard (at least parks) instead we got a base game and then told there wouldn't be a mod loader and we couldn't use the steam library. That's effectively nuked the ability for the community to "fix" the game.

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[-] umbrella@lemmy.ml 66 points 8 months ago

well yeah, they are trying to sell a game that looks straight up unfinished, like it was a masterpiece.

entitled much? did they expect praise?

[-] BB69@lemmy.world 71 points 8 months ago

The statement still asks for criticism but asks for it to be polite.

You can say something is bad without sounding like an asshole.

[-] Cypher@lemmy.world 28 points 8 months ago

People don’t tend to be polite when they buy a dodgy product of any kind, why would video games be different?

[-] RGB3x3@lemmy.world 23 points 8 months ago

There's no reason to treat the developers like shit though.

Gamers don't need to act like entitled bitches about everything. Especially when they continue to play the game. Provide feedback, leave a review, and move on. There's no excuse for rudeness.

[-] Cypher@lemmy.world 20 points 8 months ago

Can you tell me a single industry where you treat customers like shit and not get abuse in return?

People are acting like angry reviews are somehow unwarranted when customers are being sold defective products.

[-] Renacles@lemmy.world 15 points 8 months ago

What about a single other industry where people make 8 hour long essays shitting on one specific person and get hundreds of thousands of views?

[-] Cypher@lemmy.world 14 points 8 months ago* (last edited 8 months ago)

You’re not familiar with the car and motorcycle industries are you?

People spend years tearing into companies over vehicles, spending hundreds or thousands of hours meticulously detailing every engineering problem, real or imagined, and shitting on anyone who disagrees.

The only difference is that car and motorcycle companies generally shield their employees from criticism to a much greater degree.

You don’t usually see the engineers names in a credit screen in your car. Those engineers aren’t generally seen shit posting on twitter about how entitled the customers are because that would get them sacked.

[-] all-knight-party@kbin.run 14 points 8 months ago

Is there a word for an argument that tries to justify their side by saying "it happens in this other place, so it should be okay here, too", because that's what that sounds like to me.

You can be constructive without being a dick, full stop. No justification from it happening elsewhere will actually justify that. Being a dick is not justifiable. Feeling upset and angry absolutely is, and you can express that, again, without being a dick.

[-] Cypher@lemmy.world 10 points 8 months ago

Show me people being dicks about it, I’ve looked and haven’t seen it.

I’ll tell you a dick move I have seen though… Ive seen a developer lie about features and deliver a broken mess for full price.

[-] all-knight-party@kbin.run 10 points 8 months ago

I'm talking generally, I have no real knowledge or horse in this specific race. If people aren't actually being toxic here, then that's awesome and they should keep it up.

Yes, I think if a developer does that and everyone involved in delivering that marketing and the developers knew from the outset they would have to deliver those features, but wouldn't be able to, and they didn't stop the people giving the public that information if they are even able to do that, then the specific people involved in those decisions would be dicks, even then, sinking to their level is not a good look.

This is also why people should wait for release and reviews. No one forced you at gunpoint to pay for a gane that didn't deliver on its marketing. This happens so much in this industry you should almost expect it and be wary, and the main way to get that message across to the dev is to not buy it until it's satisfactory. That's what they deserve for their transgression and what will hit them where it hurts deservedly, no money.

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[-] GilgameshCatBeard@lemmy.ca 11 points 8 months ago

Shouldn’t expect toxicity.

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[-] miseducator@lemmy.world 59 points 8 months ago

Toxicity in our cities, in our Cities (Skylines 2 community)

[-] Namstel@lemmy.one 20 points 8 months ago

You, what do you own the world? How do you own disorder, disorder?

[-] Dalvoron@lemm.ee 11 points 8 months ago

*how do you own colossal order, colossal order

[-] Rentlar@lemmy.ca 40 points 8 months ago

"In the long run, this will really hurt not only the mood and the happiness of community members but also discourage creativity and modding, something we would be very sad to see."

jkjk I know it's coming and I love Cities Skylines 2 even in the state it's in, but people are understandably impatient and upset at waiting for promised features to arrive.

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[-] Fizz@lemmy.nz 35 points 8 months ago

Simulation speed grinds to a halt as soon as you slapdown a few high density buildings. You basically have to but endless low density sprawl or your city will grind to a halt. I think the Media team of colossal order deserve the toxicity they are receiving.

[-] ombremad 33 points 8 months ago

Whatever complaint you got about the game, saying that anyone « deserves toxicity » is not the clever take you think it is.

[-] Fizz@lemmy.nz 25 points 8 months ago

I scammed hundreds of thousands of people how dare they post mean comments on my works social media.

[-] ombremad 14 points 8 months ago

If you were scammed, go to court. If you need to grasp on any excuse to leash out a shitty online behaviour, fix your life.

[-] Fizz@lemmy.nz 13 points 8 months ago

If they are hurt by comments on the internet then they shouldn't be a social media manager.

[-] all-knight-party@kbin.run 12 points 8 months ago

So because their job means interacting with the community that means they customers are allowed to go ham and be total assholes? That's like saying that just because you work retail you shouldn't be upset by customers being dicks.

It'll absolutely happen anyway due to the nature of humans, and having a thick skin will help you cope with working a job like that, but that doesn't mean the customers should be acting that way and that we should just normalize and enable that behavior just because that's the way it is. It just perpetuates the problem.

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[-] BigDaddySlim@lemmy.world 34 points 8 months ago

Listen the game isn't perfect and did have a rough launch, but they're actively working on fixing and improving it. I've had 8+ hour straight binges of gameplay on it and enjoy it plenty. Is it completely what I hoped for? Not exactly, and the game could use more optimization but I still very much enjoy it, personally. It's more enjoyable to me so far than the first game, especially with the new tools and features they've added.

Toxicity is so dumb with g*mers, just refund and leave an honest review then move on with your lives people, geez.

[-] KeenFlame@feddit.nu 17 points 8 months ago

That's what they are doing... The marketing team cannot handle their game being returned so they call the community toxic. Career suicide imo

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[-] Renacles@lemmy.world 32 points 8 months ago

This is happening everywhere in gaming, people could be critical without being complete assholes, it's getting out of hand.

[-] CheeseNoodle@lemmy.world 11 points 8 months ago* (last edited 8 months ago)

On one hand people can be jerks, on the other hand there definetaly is a trend of releasing broken games with a 'patch it later' mentality.

Its kind of hard to take a side because people being assholes isn't the solution but remaining civil is just going to encourage the behaviour and we'll get even more broken releases.

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[-] KeenFlame@feddit.nu 10 points 8 months ago

No, most companies take positive action, not whine about toxic community

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[-] KingThrillgore@lemmy.ml 17 points 8 months ago

At this point, I'm mad they're about to launch the DLC for every damn feature. Everyone should avoid being toxic, but Paradox/Colossal Order aren't blameless here. They shipped the game half-finished, and are gonna screw you out of your money. Just go back to the first Skylines.

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[-] brlemworld@lemmy.world 15 points 8 months ago

I mean yeah, they haven't released it on Mac yet. Boo!

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this post was submitted on 21 Jan 2024
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