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Power company recently outsourced their payment system and now have to pay a fuckin' fee to pay my goddamned bill. The only way to avoid that is autopay.

Further infuriating is I have to re-add my bank info to yet another third party system.

Fuck the modern world, man.

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[-] Euphorazine@lemmy.world 4 points 4 hours ago

So in my city, the water bill would charge a fee for paying online, the only way to avoid the fee was to write a check and they had no auto pay options at all.

I would just overpay and write a check for 6-months of service. I knew it was time to write a new check when my balance stopped being negative.

I guess what I'm saying is it would have been incredibly convenient and not at all infuriating to have a fee-less auto pay option.

[-] ICastFist@programming.dev 8 points 8 hours ago

It's stuff like this that makes me amazed at how advanced Brazil is in some regards (or how backwards USA is). We can, from the comfort of a banking app (that can make instant money transfers to any other bank, free of charge), set up automatic payment of utilities like phone, electricity and water, no extra bank bullshit hidden charges applied.

[-] ptz@dubvee.org 5 points 7 hours ago

Oh, we can do that too, at least to varying degrees. Depends on the bank and what services they offer.

My bank will at least do what's called "Bill Pay". It's (mostly) the equivalent of me telling the bank to write and mail a check to a company on my behalf. I don't currently have that setup, but it is something I'm looking into. It's been available for a long time, but years and years ago when I looked into it, only certain companies/utilities were supported by my bank.

[-] blackn1ght@feddit.uk 2 points 7 hours ago

Are there banks that don't do this or charge? I just assumed these things were the absolute basics of banking and are free for everyone.

[-] ICastFist@programming.dev 1 points 7 hours ago

So did I, but then there's OP's post, which made me think this isn't universal

[-] hedgehogging_the_bed@lemmy.world 6 points 8 hours ago

My power company found a new and infuriating way to fuck with me. They send every e-bill with a required payment of $0 and then the regular balance but my bank auto-pay only reads it as $0 due today and ignores it.

So the bank says it's the power company's fault, the power company claims to have no control over it. Oh and they don't send paper bills any more (although they send me a paper report every month shaming me for stressing the grid by charging my electric car) So you have to remember to go online and look up the bill and pay it on their awful $5 transaction bill pay instead.

[-] RememberTheApollo_@lemmy.world 3 points 7 hours ago

Sounds like late fee extraction. I wonder if calling the state AG about this would do anything.

[-] davidgro@lemmy.world 138 points 1 day ago

Use Bill Pay from your bank/credit union to mail them a check (without even paying postage yourself)

[-] wreckedcarzz@lemmy.world 1 points 4 hours ago

That's step one. Step two is to get enough solar and whole-house battery storage so you can cut the grid and give them $0.

[-] davidgro@lemmy.world 1 points 2 hours ago

Would be nice, but where I live less than a fifth of days in the year are sunny on average.

[-] toiletobserver@lemmy.world 62 points 1 day ago

I can't updoot this enough. Fuck everyone's fee ridden bullshit apps, websites, outsourced garbage services. I make almost everyone send me a paper bill or i just won't pay.

[-] Styxia@lemmy.world 12 points 21 hours ago* (last edited 21 hours ago)
  • pay online fee: $2.50
  • Paper bill/pay by check fee: $5.00.

I made the numbers up as I don’t recall them offhand but my energy company effectively has this policy now. :/

[-] Wxfisch@lemmy.world 21 points 1 day ago

I do exactly this. My bank will try to use ACH or a one time debit card automatically, but inevitably ends up sending a check each month. What's better is if I use the bill the water company sends and mail it back with a check there is a fee, but they don't charge it when my bank sends a check.

[-] Deello@lemm.ee 29 points 23 hours ago

They're not trying to fuck over the banks. They have better lawyers.

[-] altima_neo@lemmy.zip 9 points 23 hours ago

That's the way to go! I pay all my bills through the bank. All they need is your services account number and a mailing address. It's much nicer when you can pay all your bills in one place instead of having to deal a bunch of different payment apps/websites.

[-] frosty@pawb.social 5 points 23 hours ago* (last edited 23 hours ago)

Exactly. I control when and how the money goes out. This way I don't have to hope that a) the payee doesn't make mistakes and take out more than once or more than the scheduled amount and b) that the payee isn't caught in a data breach with my banking details.

At the end of the day, I just take a little time to make sure all the bills are scheduled for the right amounts over the coming few weeks.

[-] ptz@dubvee.org 9 points 1 day ago

Yeah, I've been meaning to look into that. Especially so I can start unlinking my bank details from sites that will eventually expose them in a breach.

[-] ef9357@lemmy.world 22 points 19 hours ago

This is more than mildly infuriating.

[-] spongebue@lemmy.world 7 points 9 hours ago

The principle, yeah. The fact that it's 50 cents keeps it mild though

[-] MNByChoice@midwest.social 11 points 18 hours ago

Canyou mail a check?

Some banks will do autopay. The bank obtains the bill and mails a check.

[-] DudeImMacGyver@kbin.earth 20 points 22 hours ago

Isn't First Energy that company that got busted for bribes but then the local politicians/courts basically let them bribe their way out of trouble with $20 million???

[-] unemployedclaquer@sopuli.xyz 3 points 15 hours ago

Not sure if same but their scandal in Ohio put some GOP bigwigs in prison recently.

https://en.m.wikipedia.org/wiki/Larry_Householder

https://www.stateofficialtwo.com/

[-] deegeese@sopuli.xyz 31 points 1 day ago

Pay by mailing in paper checks to maximize their costs.

[-] ptz@dubvee.org 11 points 1 day ago

That maximizes my costs as well (plus hassle). I don't even own a checkbook.

[-] HappyTimeHarry@lemm.ee 30 points 23 hours ago

Your bank mails the checks for you for free, I haven't owned a checkbook in a decade.

[-] deegeese@sopuli.xyz 4 points 23 hours ago

Harry needs checks to pay his “action bills”

[-] deegeese@sopuli.xyz 8 points 1 day ago

If they’re going to cost me money being stupid, I’ll do it back to them.

[-] technomad@slrpnk.net 2 points 23 hours ago

Doing good work out there 👍

[-] grue@lemmy.world 19 points 23 hours ago* (last edited 22 hours ago)

Further infuriating is I have to re-add my bank info to yet another third party system.

"We don't NeEd STrONG coNSUmer PRoTEctiOn LAws bECauSe YOU Get to DECiDe WHO YOu Do bUsINesS wIth"

Edit: just to be clear, I'm not mocking OP.

[-] BenLeMan@lemmy.world 3 points 12 hours ago

Yep, this is what peak fReEdoM looks like.

[-] Dagwood222@lemm.ee 21 points 1 day ago* (last edited 10 hours ago)

My landlord gave me the option of paying online. For an additional $10.00 fee.

edit =added the cost.

[-] PunnyName@lemmy.world 12 points 1 day ago

"I'll pay online without the additional fee."

[-] Empricorn@feddit.nl 12 points 23 hours ago

"We're not renewing your lease." Or better yet, "Please sign your new lease, at the additional $1200 market rate per month, or kindly vacate by the 1st."

Hope you can get time off work and have the friends and money to relocate so you can enjoy another 12 months of Freedom™ from living on the street!

[-] IanM32@lemmy.dbzer0.com 9 points 23 hours ago

Housing costs are such a racket.

[-] JerryBird@lemm.ee 2 points 19 hours ago

If we’re talking about rackets, I got a bone to pick with the insurance industry too

[-] IanM32@lemmy.dbzer0.com 1 points 6 hours ago

Oh God, if anything they're even worse. Same page, friend.

[-] Dagwood222@lemm.ee 5 points 23 hours ago

Another sovereign citizen

[-] RagingSnarkasm@lemmy.world 15 points 1 day ago

If you have a good credit union, you should be able to set up an extra account and you only use that account to pay these extortion bills. Electronically transfer funds in from your main account, and never give anyone access to your primary.

[-] bighatchester@lemmy.world 8 points 1 day ago

My power company made me download an app to pay for a bill with cc . Now that I should be paying bills with a credit card but I was in a tight spot and needed to keep the lights on .

[-] ptz@dubvee.org 9 points 1 day ago

Gotta do what you gotta do 🤷‍♂️

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[-] tiefling 6 points 23 hours ago

Annoying AF in principle but at least it's only 50 cents. My fucking rent payments charge a % fee, so I mail them a check every week and make them do the legwork

[-] x00z@lemmy.world 6 points 1 day ago

In my country we have free 'autopay' on the banks end. You simply setup the details of the recurring transaction in your mobile app or on the website and it will automatically start paying.

Seems like you should say "fuck modern capitalism" instead.

[-] ShepherdPie@midwest.social 4 points 1 day ago

The problem here is that your bill is based on usage so there's no way to know exactly what your bill will be each month in order to set up an automatic bill pay.

[-] grue@lemmy.world 4 points 22 hours ago

My variable (usage-based) utility bills are sent as "e-bills" to my bank, so the bank's bill pay system can pay them anyway. I can even set it up to pay in full up to some limit, so it doesn't blindly pay if the bill is outrageous due to some mistake.

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Yes, with no warning or anything. I called yesterday but the wait to talk to someone was over an hour so I chose the call back option. Then I missed their call. I’m gonna make them reimburse the $2.75

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this post was submitted on 12 Feb 2025
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