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Steam keeps on winning
(www.pcgamer.com)
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I’m not celebrating a monopoly, I’m celebrating a good platform for consumers. Steam likely knows that if it angers people its monopoly is ripe for a ton of regulation, at least in the European market where PC gaming is huge.
They've been hit with an anti trust lawsuit in Europe, lost and didn't cooperate and instead paid some more.
They offer refunds because they got sued for it.
They've introduced more and more ways to monetize whales and to trigger people's dopamine secretion to get them to buy more games.
Valve is still a company that aims to make profits, it's not your friend.