Very first line of the GitHub readme. As a support tool it's mostly useless, endless similar or identical questions answered differently or not at all and none of it indexed by search engines for use on the web.
It's an awful data silo / black hole that increases volunteer load.
I wonder if they'll replicate the feature where a strange voice whispers your name (amongst other odd sounds) if you're playing in the early hours.
Scared the crap out of me when that happened.
Edit. Evidence https://www.ttlg.com/forums/showthread.php?t=6529 to show I'm not mad.