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From the article:

When we went to our seats, the wait staff let us know that despite the fact that the previews were playing, we wouldn’t know until the movie actually started whether we could see the film or not. If it didn’t work, the screen would just turn black. Luckily, the film went through without a hitch.

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[-] ByroTriz@lemmy.ml 231 points 1 year ago

The marvels of intellectual property

[-] DudeImMacGyver@sh.itjust.works 175 points 1 year ago

Remember when they started infecting people's computers with rootkits?

[-] Kichae@lemmy.ca 75 points 1 year ago

I've avoided Sony products as best I can since then. I'm probably not aware of the full suite of Sony-owned brands and companies, but rootkit made it so I haven't had a piece of Sony branded merchandise in almost 20 years.

[-] explodicle@local106.com 24 points 1 year ago

Same here! It's absolutely bonkers to me that everyone was just OK with that.

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[-] ArbiterXero@lemmy.world 16 points 1 year ago

Oh fuck I’d forgotten about that.

I knew I hated Sony, but I’d totally forgotten about that.

[-] JDubbleu@programming.dev 15 points 1 year ago* (last edited 1 year ago)

Hilariously enough, even at the theater, you'd get a better experience pirating the movie. Y'know, cause you'd ACTUALLY GET TO WATCH THE MOVIE AT ALL. Proving yet again piracy is a service problem.

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[-] Blackmist@feddit.uk 213 points 1 year ago

1st Jan? Smells like an expired certificate somewhere in whatever chain of DRM bullshit they use.

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[-] originalucifer@moist.catsweat.com 170 points 1 year ago* (last edited 1 year ago)

these are already thin profit margins, and its incredibly event-sensitive, like holidays. this sounds financially painful

So, like usual, DRM only fucked the people trying to play by the rules.

[-] lemann@lemmy.dbzer0.com 85 points 1 year ago

Made even worse by Sony, the manufacturer, completely exiting that market. I wonder if/how Sony will fix this, are there even staff on hand there with the technical details for their projector's DRM anymore?

It speaks volumes about how silly DRM is when a massive game publisher like TakeTwo/Rockstar resorts to selling a pirated version of their own game 🤦‍♂️

The next time this happens those projectors may end up being $20000 bricks, and I'm not too sure how many independents will be able to afford dumping a quarter of a million to replace all their projector screens

[-] Altofaltception@lemmy.world 54 points 1 year ago

I'm not too sure how many independents will be able to afford dumping a quarter of a million to replace all their projector screens

Don't worry, thanks to this amazing thing called capitalism a big chain will happily buy out those struggling independents at a fraction of their actual worth.

[-] EdibleFriend@lemmy.world 125 points 1 year ago

watch a literal half hour of ads and then maybe, if you're very lucky, you get to watch the movie you paid for.

[-] JackbyDev@programming.dev 18 points 1 year ago

Why show up on time? Most theaters have assigned seats now. Just show up 20 minutes after start time.

[-] captainjaneway@lemmy.world 12 points 1 year ago
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[-] Banzai51@midwest.social 105 points 1 year ago

Pay attention boys and girls, this is also what they want to do with over the air broadcasts with the ATSC 3.0 format.

[-] YoorWeb@lemmy.world 74 points 1 year ago* (last edited 1 year ago)

Remember that time when they've added rootkits to over 20 millions of audio cd's? You've guessed it, the installation was automatic, hidden and their software had vulnerabilities.

One of the programs would install and "phone home" with reports on the user's private listening habits, even if the user refused its end-user license agreement (EULA), while the other was not mentioned in the EULA at all. Both programs contained code from several pieces of copylefted free software in an apparent infringement of copyright.

[-] uriel238 92 points 1 year ago

The way we murder DRM is by it affecting the business bottom line.

This might be an offense worthy of litigation if Sony is not sufficiently contrite.

It's telling how unfriendly the DRM is, that it doesn't inform the protectionist of problems until the minute the show starts.

Sony is a real dick.

[-] SapphironZA@lemmings.world 38 points 1 year ago

DRM only affects paying customers. It plays no role in effectively combatting piracy.

Only good service and good pricing is effective against piracy.

[-] uriel238 10 points 1 year ago

While I completely agree with you based on the data, DRM is absolutely sold to publishers on the pretense that it combats piracy, at least with keeping paying customers from engaging with media in ways the publishers don't like (such as lending content or selling that content used in a secondary market).

And yes, the more draconian their restrictions, the more they drive people to resources that provide cracked or DRM-free content. That said, Sony is notorious for going to extreme lengths to severely limit use of their content outside narrow consumption, often with obligatory ad-viewing, driving people to either piracy, or avoiding Sony content at all.

At one point, I might have been interested in playing Horizon Zero Dawn and went from buying it, to getting a refund to thinking about pirating it to eventually deciding I cannot be bothered. But then I steer clear of most AAA game companies, now.

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[-] lordicarus@lemmy.world 13 points 1 year ago

Missed an opportunity there...

Sony is a reel dick

[-] art@lemmy.world 89 points 1 year ago

I've built DCPs (Digital Cinema Package, the format that protectors use) and the DRM part is always so finicky. I'm surprised this doesn't happen more often.

[-] filcuk@lemmy.zip 52 points 1 year ago

Could you share some interesting insights?

[-] ImplyingImplications@lemmy.ca 42 points 1 year ago

I've never worked on this stuff but I've looked it up before. Essentially, theatres get a DCP but it's unplayable without a Key Delivery Message (KDM).

My understanding is that theatres order these and pay a fee for each one. The KDM is only valid to unlock a specific DCP, on a specific projector, on a specific date and time. It won't work if any of these checks are off meaning you can't check that it works until the theatre is filled with patrons who paid to see your movie, as the KDM will only decrypt the movie seconds before playtime. If there's some glitch, a theatre manager needs to call a hotline for a new KDM.

[-] art@lemmy.world 32 points 1 year ago

It's been over 10 years since I worked in a movie theater but this is the gist:

Hard Drives with the film are derived via FedEx and the films are encrypted with symmetric AES keys which are emailed to our theater. These keys allow us to play back the film for a window of time. Sometimes we're sent keys to unlock different times if a film gets an extended release.

Some studios (Disney being the worst) would send you keys late into the evening, requiring staff to stay late to test for the following day. Sometimes they'd send us the wrong keys and it would take a long time to get the correct keys emailed to us.

[-] wowwoweowza@lemmy.ml 75 points 1 year ago

If only there was a technology that allowed theaters to play movies in an analogue manner that they were in 100% control of. That would be cool. Why hasn’t that ever been invented?

[-] abracaDavid@lemmy.world 19 points 1 year ago

Maybe we'll have that kind of technology in the future.

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[-] brax@sh.itjust.works 67 points 1 year ago

"Sony is having trouble with their projectors"

Why not call it out for the bullshit that it is? "Sorry, but greedy bullshit capitalism has failed you as a customer. The lockouts they've put on their media to punish the honest users is doing its job once again to punish you. We sure hope this doesn't lead you to find alternative ways to enjoy media without all of the DRM lockouts and garbage to punish you."

[-] Patches@sh.itjust.works 35 points 1 year ago

Because if they wrote that down then they would never be able to put on another Sony movie ever again. They would be out of business in short order.

[-] crsu@lemmy.world 26 points 1 year ago

I'm looking forward to another Spiderman origin story. I wonder how he got his powers

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[-] vsis@feddit.cl 57 points 1 year ago

I also assume it's an expired certificate.

See, this is what happens when certificates are not renewed automatically.

The article says the projectos are discontinued. That's probably the reason no one is monitoring these certs.

Another glorious benefit of DRM.

[-] JCreazy@midwest.social 55 points 1 year ago* (last edited 1 year ago)

I work at a movie theater and while we don't use Sony projectors, we were told to check all of our certificates to prevent this from happening. This sounds like a communication issue to me. Someone didn't do their job in time. Also in the article it says they wouldn't know if the film would work until it actually played. If that is either an outright lie or the equipment is designed horribly. On the projectors we use which are going on a decade old, the playlist won't even start if it can't verify that all of the content is playable and unlocked. We can see when our certificates expire as well so if all of these certificates expired at the beginning of the year. The theater should have already caught that and had the certificates reissued. Keeping in mind that this wasn't some sort of bug or glitch that nobody could have predicted, then disregard everything I said. DRM on movie theater. Projectors is an industry standard and all companies use it, not just Sony. Until the actual reason comes out, it's hard to say. If it's the certificates of the projectors themselves and not the movie keys which are two different things then yeah I could see how nobody knew what was going on. Especially if the projectors are discontinued. I do know that if our servers lose power and the CMOS battery goes dead, they will internally destroy themselves and never function again. This is to prevent piracy I assume.

[-] DonPiano@lemmy.ca 28 points 1 year ago

I do know that if our servers lose power in the CMOS battery is dead and then they will internally destroy themselves and never function again. This is to prevent piracy I assume.

Holy shit, DRM needs to fuck off and die.

[-] JakenVeina@lemm.ee 19 points 1 year ago* (last edited 1 year ago)

or the equipment os designed horribly

I find this entirely believable. There's a LOT of equipment out there designed for profit over user experience.

But you're right, it's not really worth speculating over.

[-] WindowsEnjoyer@sh.itjust.works 12 points 1 year ago

Sir, I must ask - what are the chances that emplpyee might steal a movie? Or is it not possible because of DRM?

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[-] alamodrafthousesucks@lemmyhub.com 51 points 1 year ago

Fuck them. Alamo Drafthouse is a bad company who got bought out by a hedge fund. They treated their employees like they're slaves. They used to make people clock out to clean the public bathrooms and theaters. Their justification "you get tips".

All the food is gross and handled by the most subservient drug addicts or drunks they can find.

They replaced a lot of experienced management with fresh grad students who had no culinary experience and the blame was shifted to the back of house staff.

If you ate at any of them you probably ate stuff that fell on the floor because since the wait staff is afraid of both the management and the customer they'd take it out on the cooks who give free floor seasoning to impatient people when accidents happen.

I saw a cook impale their foot with a knife, the manager make fun of them, they rinse the knife, sanitize it in dish, and they chop up mushrooms with it. I reported it to the health inspector and my car's windshield happened to get busted when the camera didn't work.

[-] PopShark@lemmy.world 19 points 1 year ago
[-] spacecowboy@sh.itjust.works 24 points 1 year ago

They created it specifically to post that.

[-] Exulion@lemmy.world 13 points 1 year ago

Only focusing on the knife thing. What else did you want them to do with it? xD

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[-] Mandy@sh.itjust.works 43 points 1 year ago

What happened to this little new invention called filmreels?

[-] frankenswine@lemmy.world 25 points 1 year ago

Cinemas are mostly digital nowadays

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[-] brbposting@sh.itjust.works 25 points 1 year ago

Is there any reasonable level of IP protection/DRM which may be employed by movie studios?

Should all films have simultaneous worldwide cross-platform releases, never theater only? If not, it seems some kind of defenses on the high-quality digital files for theaters would be a rare case where DRM seems somewhat justifiable… assuming it’s robust (beyond mergers/closures of the provider), and consumers never have to think about it.

Would love to hear arguments both for and against any protection schemes for any film ever.

[-] overzeetop@lemmy.world 14 points 1 year ago

Re: reasonable levels - You can have fail safe or fail secure. Those are two mutually exclusive options. Locking people out of content, whether it be consumers or a partner organization (like a theater) is the price of security (fail secure).

There is no condition where mild DRM is valuable to anyone. For consumers it constitutes a hurdle to use of content they have purchased without hindering non-purchased copies from being reproduced and distributed. No DRM allows the latter; unbreakable DRM ensures the former will be substantially affected at some point.

[-] autotldr@lemmings.world 23 points 1 year ago

This is the best summary I could come up with:


Sony is having issues with their projectors that is preventing us from being able to project movies at some of our theaters today.”

As New Year’s Day is a holiday, we somewhat understandably haven’t yet been able to reach Alamo or Sony spokespeople, and not every theater or every screening was affected.

That didn’t stop Alamo from blaming its Sony projectors for what at least one theater called a “nationwide” outage, however.

“Due to nation-wide technical difficulties with Sony, we aren’t able to play any titles today,” read part of a taped paper sign hanging inside a Woodbury, Minnesota location.

I’ve seen speculation on Reddit that it may have something to do with expired digital certificates used to unlock encrypted films, but we haven’t heard that from Alamo or Sony.

Sony reportedly exited the digital cinema projector business in 2020; all of the company’s existing models are listed as discontinued.


The original article contains 257 words, the summary contains 150 words. Saved 42%. I'm a bot and I'm open source!

[-] june@lemmy.world 15 points 1 year ago

Curious how I’m supposed to pirate the theater experience.

This doesn’t really seem like a problem that piracy can solve.

[-] C126@sh.itjust.works 13 points 1 year ago

The theater just projects pirated copies rather than DRM copies

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[-] banneryear1868@lemmy.world 14 points 1 year ago

Reminds me of how many times outages to corporate software has been caused by some bullshit with the licensing management.

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this post was submitted on 02 Jan 2024
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