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[-] elxeno@lemm.ee 116 points 1 year ago

Got it,

Username: eauditor

Password: I emailed you

[-] BarrelAgedBoredom@lemm.ee 56 points 1 year ago

Weird. It's just showing up as ******** for me

[-] Pansen@feddit.de 39 points 1 year ago
[-] surewhynotlem@lemmy.world 15 points 1 year ago

Oh Internet. You never change.

[-] hark@lemmy.world 45 points 1 year ago

The skill of removing as much ambiguity as possible is valuable. This includes ambiguity derived from loopy brain. Prepare to still be amazed by wild interpretations, but minimize what you can. One tip is to reduce message complexity and clearly separate concepts (in this case, the greeting and the actual instructions).

[-] vladmech@lemmy.world 30 points 1 year ago

I get that, and I've had a reminder of an old failing at explicit communication to end users on my desk for 5+ years to help keep me grounded, but come on... In what interpretation other than Yoda giving instructions would an English as their first language user think 'hey hey!' was the username I was providing? It's out of frame, but the previous three sets of IMs I've sent this user started with hey hey! hey hey! and hello hello! so it's not like this was even a one off weird greeting for them (I should probably mix it up a bit more but what can you do)

[-] hark@lemmy.world 21 points 1 year ago

That's another useful tip: never underestimate user stupidity.

[-] echodot@feddit.uk 13 points 1 year ago

I had to screen share with a user yesterday because he couldn't find the print button on the print dialogue.

It was right there. When I remoted onto his computer his cursor was about four pixels away from it. It even said "Print".

No idea how he managed to mess that up.

[-] vladmech@lemmy.world 5 points 1 year ago

Haha that’s very true, yeah

[-] Someology@lemmy.world 11 points 1 year ago

It is almost as if OP was expecting their customer to have attended elementary school or something.

[-] _bug0ut@lemmy.world 36 points 1 year ago* (last edited 1 year ago)

An auditor with this level of scrutiny and attention to detail? Say it ain't so.

[-] vladmech@lemmy.world 18 points 1 year ago

Sadly this was an internal coworker who requested the auditor’s access…

[-] _bug0ut@lemmy.world 4 points 1 year ago

Oof, i can relate to that.

What's really sad here, though, is that it was so easy and effortless to assume it was the auditor himself lmao

[-] SpaceNoodle@lemmy.world 19 points 1 year ago

Ah yes, email, the most secure channel possible

[-] vladmech@lemmy.world 18 points 1 year ago

Super fair, but it’s at least across two channels for a 3 day login with very limited permissions, not something I’m worried about in this situation.

[-] Delta_44@lemmy.world 5 points 1 year ago

Microsoft Teams 😂

[-] eltimablo@kbin.social 10 points 1 year ago

Every day, I grow more convinced that the average person should never be anywhere near a computer.

[-] funkless_eck@sh.itjust.works 4 points 1 year ago

I am in the middle of a CRM migration and I feel like I'm having the "emails are IN the computer?!?!" conversation every hour

[-] LowtierComputer@lemmy.world 4 points 1 year ago

You work with Yoda?

[-] tedmustard@lemmy.world 3 points 1 year ago
[-] WiildFiire@lemmy.world 5 points 1 year ago

Translation: nobody is allowed to see this ever again because I've already seen it

[-] tedmustard@lemmy.world 6 points 1 year ago

I'm IRL friends with OP and I'm just giving them shit.

[-] vladmech@lemmy.world 3 points 1 year ago

I feel crept upon!

[-] tedmustard@lemmy.world 4 points 1 year ago

Definitely saw this already on the Slack instance we share 🤣🤣🤣

[-] vvvvv@lemmy.world 3 points 1 year ago* (last edited 1 year ago)

Users following instructions:

[-] IrrerPolterer@lemmy.world 3 points 1 year ago

The fuck, you emailed a password oO

this post was submitted on 07 Sep 2023
310 points (100.0% liked)

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