If the EU has its way we might all get this.

One can hope.

People can babble about water proofing, etc. There is no legitimate engineering problem.

The battery could power the device wirelessly at this point.

They could even claim they're saving the environment by not including the battery after a couple release cycles.

Lol this post reads like grandma telling her kids about how phones were in her day!
"When I was young, we'd just pop the back off the phone and replace the battery ourselves."
"Yea yea grandma. Let's get you to bed."

There was an even bigger benefit that most people maybe didn't realise at that time or even now, but when the phone fell that energy got distributed into the parts flying apart, which used to reduce the damage the phone took

Just buy a Fairphone end enjoy the exact same thing

there's a channel on YouTube, by louis rossman. you'll find plenty of examples of bs answers from apple tech support in order to make you spend a great deal of money.

~~furthermore, nowhere it talks about "vital parts". So yeah, it makes no sense, but for other reasons.~~

Read your comment twice, now I got what you mean. took me a bit, but you're definitely right.

The genius bar is pretty infamous for largely being staffed by idiots

My best guess is he removed the screws from the phone and maybe they couldn’t service the phone because of that? Wild guess, used to work behind the Genius Bar, but that was almost 15yrs ago. But it sounds like a made up excuse tbh.

They claimed my daughter's phone had a cracked screen and couldn't replace the battery, while showing a picture of the very clearly not cracked screen.

¯\_(ツ)_/¯

I used to do 3rd party repairs, and it's impossible to describe how fucked up some devices were that came to me from other repair places. Missing screws, shields, screws put back int he wrong places and occasionally they had worked with a bad tech that damaged the mainboard.

You think Apple is bad, let me tell you about a company named John Deere.

I mean, they own an iPhone to begin with, slow on the uptake is part of the aesthetic

Thanks for being honest

What part of the story makes you come to that conclusion?

Yeah, everyone knows apple fix things for free, instantly with magic and a blowjob on the side. Apple anti consumer? Never heard of it

I would have said the same thing if it hadn't happened to my mom as well.