61
submitted 19 hours ago by Sunshine@lemmy.ca to c/canada@lemmy.ca
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[-] RickyWars@lemmy.ca 30 points 19 hours ago

The $38.9 million fine Cineplex has now been handed is equivalent to the amount it collected from consumers through the $1.50 online booking fee between June 2022 and December 2023.

This is already way harsher than corporations usually get but I can't help but wish it was more that all they got because they come out with no actual loss.

[-] CanadianCorhen@lemmy.ca 9 points 15 hours ago

Fine should be 10x the amount collected over the fees life time, not a bit over a years worth

[-] RickyWars@lemmy.ca 8 points 15 hours ago

Yes I agree. To me this sends the message ``best case you keep the money, worst cause you have to pay it back." No true penalty.

[-] MudMan@fedia.io 11 points 18 hours ago

Side note, that is the very last sentence in an article titled "Cineplex fined $38.9M over $1.50 online booking fee".

Man, I hate the dumb attention economy. We suck as a species.

[-] ikidd@lemmy.world 11 points 16 hours ago* (last edited 16 hours ago)

I think this practice of adding the 4% credit card fee to the final bill when using a CC should also constitute drip pricing. It used to be against merchant agreements but that went away, so there needs to be another enforcement method.

[-] FireRetardant@lemmy.world 10 points 16 hours ago

They have to pay the fine back to people who all paid the fee right?????

[-] nik282000@lemmy.ca 3 points 13 hours ago

I found a bug in their booking system recently where it didn't handle paypal transactions properly. After 20min of poking at it the entire theater was rendered un-bookable as a dozen failed transactions took an hour to time out.

It would be a shame if that were to happen to someone on opening night of a big movie.

[-] xmunk@sh.itjust.works 17 points 19 hours ago

Do AirCanada next! Also, all the US airlines.

[-] maxsettings@lemmy.ca 17 points 19 hours ago

Ticketmaster also came to mind as a company that has been doing this for years.

[-] CyanideShotInjection@lemmy.world 3 points 14 hours ago

Well not really. And this is not to defend this company, I hate them so much, but I just want to highlight the difference.

When you go on Ticketmaster the price shown is what you will pay. Including the taxes and whatever bullshit fees they want to add. So you know exactly what it is going to cost you. What Cineplex was doing was showing the cost of the ticket (let's say at 15$ or whatever), but when you go checkout, now the cost is 15$+tx, PLUS the ordering online fees as well. That is what was ruled illegal.

[-] RandomStickman@fedia.io 13 points 18 hours ago

the tribunal has ordered Cineplex not to engage in the conduct, or similar conduct, for the next 10 years.

Odd to have a timeframe

[-] Sunshine@lemmy.ca 17 points 19 hours ago

More of this please.

[-] veeesix@lemmy.ca 9 points 18 hours ago

Hell yeah, I was complaining about this when I went to see Dune 2. What an inane way to punish your most passionate fans trying to support a dying business model.

[-] Rentlar@lemmy.ca 4 points 17 hours ago

I've been saying this is an absolutely bullshit fee, they just put it in without any change to their site. Last time I went to the theatre early to book at the box office just to avoid it.

this post was submitted on 24 Sep 2024
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