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I read about WhatsApp and how people can't part with Meta because of it, however no one on my continent uses it. Why is it so popular in the EU and other parts of the world?

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[-] Andromxda@lemmy.dbzer0.com 92 points 1 year ago

SMS used to be the standard way of messaging people on a cellphone. Since a European country is about the size of one US state, it's pretty common to have friends, family or other people you have to message in another European country. Many carriers still charge additional fees for sending SMS messages to other EU countries. So Europeans needed some way of messaging people in other countries for free. That's where WhatsApp came in, it's designed for phones and simpler to use than Email. In 2013, WhatsApp was bought by Facebook, which later became Meta. It's basically the same for other countries that rely on WhatsApp, they need to send messages to foreign countries frequently, which can become quite expensive when using SMS. Americans never needed WhatsApp, because they don't have to message people in foreign countries as often as Europeans, and they often have unlimited SMS included in their cell plans.

[-] Skunk@jlai.lu 46 points 1 year ago

While it is historically true, carriers cannot charge foreign fees for EU members since some time now. They basically said to the carriers "now you stop being greedy fucks".

Since then the European Union is just one large country phone fees wise. Even non EU member Switzerland is included on the EU plan and Switzerland includes Europe as if it is national call/text.

But it was too late indeed, people were already on WhatsApp to avoid sms.

[-] cydrDeals@sopuli.xyz 12 points 1 year ago

To the best of my knowledge Switzerland is not included. 0.70€/sms

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[-] Andromxda@lemmy.dbzer0.com 11 points 1 year ago

Yeah that was in 2018. But WhatsApp was already by far the most popular messenger by then.

[-] Appoxo@lemmy.dbzer0.com 4 points 1 year ago

This has been a thing since when?
I found an article stating 06.2017 as a start date for free EU roaming.
With that in mind since when did smartphones became the norm? About 2011/12?

WhatsApp is basically a full replacement of what iMessage does to some degree and what RCS aspires to be. Everyone cam use it, is free and even the older non-tech folks can use it.
Now try moving those older folks to use some other app. You can't even make them to use apps like Telegram or Signal or Threema.

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[-] Geth@lemmy.dbzer0.com 3 points 1 year ago

Even with the unified roaming prices, to this day I don't have sms included, but I have 30gb of data.

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[-] Freestylesno@lemmy.world 18 points 1 year ago

Also in the US the plans had free unlimited sms early on and people just stick with it. They know a number will receive a text message they don't on now if they have Whatsapp.

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[-] msbeta1421@lemmy.world 5 points 1 year ago

This is the best answer.

Source: American, but I’ve spent the past 6 years living across Asia and Europe.

[-] zaphod@feddit.de 5 points 1 year ago

Maybe this is true for some regions, but in general the reason was money. SMS costs money, Whatsapp intially had a low one time or annual fee that was way below what you used to pay for a few SMS, but you got better service than MMS for that fee. And now it's free and sustained by network effects.

[-] finickydesert@lemmy.ml 91 points 1 year ago* (last edited 1 year ago)

Because txt was free over here before Europe. And people are lazy to switch.

[-] sanpo@sopuli.xyz 7 points 1 year ago

That's a really bad argument.
Texts got free (or cheap enough not to matter) way before having data enabled on your phone 24/7 was not too expensive.

[-] tobogganablaze@lemmus.org 56 points 1 year ago

Texts are not free in many countries to this day.

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[-] oxomoxo@lemmy.world 25 points 1 year ago

I’m in my forties so I was around when cell phones first became a thing and you had to T9 type your messages and was in my late twenties when smartphones became a things. The cost is the right answer. It was much cheaper in the states to txt earlier than other places. So the US stuck with SMS longer as that’s what people were used to and it eventually became free while in other parts of the world it did not but data and WiFi became more affordable, so people jumped to IM.

[-] Nibodhika@lemmy.world 15 points 1 year ago

No they didn't, I've had phone plans with enough data to use WhatsApp 24/7 (around 2011 probably) way before unlimited texts (don't know because I haven't used SMS since forever). In fact I remember way back in 2008 using a website from my phone to send SMS instead of sending them from the phone because it was cheaper. Heck, I think I got unlimited data for WhatsApp before I got unlimited texts, and in fact my current plan has unlimited data but only 100 SMS (or something, I don't know because I don't use it).

But the important detail is that I'm not in the US, and this is what you're missing. In the US for some reason SMS became cheaper, in the rest of the world data became cheaper, which is why still to this day we pay for SMS but get unlimited data whereas in the US it's the other way around.

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[-] GenEcon@lemm.ee 14 points 1 year ago

That's maybe like that in the US, but not in Germany. To this day we have like 50 % contracts that have unlimited calls, 10ish GB of data and a fixed price of ~9 ct per text.

[-] ImplyingImplications@lemmy.ca 4 points 1 year ago

In Canada, text is free and data is still expensive. I believe the most expensive in the entire world! Yay!

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[-] wahming@monyet.cc 76 points 1 year ago

We're asking the opposite question outside the states. Why is text messaging so popular in the states, to the point a blue / green checkmark is cause for teenage bullying?

To provide context, WhatsApp and its ilk came along way before RCS was a thing (it existed, but nobody implemented it). They were widely adopted due to their vast improvement over existing text messaging. So the better question is, why did the states cling to text messaging and never adopted 3rd party chat apps?

[-] jeze64@midwest.social 21 points 1 year ago

I didn't mean to frame the question as a judgemental post towards WhatsApp users. I'm genuinely curious. SMS sucks, and id gladly use WhatsApp if it was popular here. Instead I resort to things like Discord or RCS chats when available.

[-] wahming@monyet.cc 14 points 1 year ago

I didn't see it as judgemental, sorry if I came off as defensive. I just wanted to provide a different viewpoint :)

[-] Maeve@kbin.social 4 points 1 year ago

People who care about you might switch to signal.

[-] tiramichu@lemm.ee 4 points 1 year ago* (last edited 1 year ago)

From my own experience as someone living in the UK, probably two reasons, for those countries at least.

  1. Early adoption of the iPhone in the US vs UK
  2. Different price structures between US and UK

In the 2000s, most people who liked to message a lot in the UK (generally young people and teens) were on pay-as-you-go 'top up' plans where each individual message had a cost. SMS messages cost anything from 1 pence to 5 pence, and I remember on my plan, MMS (picture messages) cost a ridiculous 12 pence each! It was expensive. Most people (and especially younger people) had Android phones, and so as soon as a credible Internet-based messenger became popular, people flocked in droves to jump to it. It was WhatsApp in the UK which won that race, and it remains the de-facto messenger to this day.

Things were different in the US. The iPhone got a huge early foothold in sales, and iMessage became dominant simply by being first to market and gaining critical mass. It was also more common (versus the UK) for people to be on contract plans that had SMS and MMS included as part of the plan cost, so even for people who didn't have iPhones there was less financial incentive to dump those technologies, and SMS remained prevalent.

[-] HottieAutie@lemmy.dbzer0.com 6 points 1 year ago

I'm in the US. For me, I didn't start using Whatsapp over text messaging because I didn't have a need to add and learn another app. I only started using Whatsapp when I joined social groups that insisted on it for group messaging. I still prefer messaging via Google messages over Whatsapp.

[-] Cover_czar@lemmy.ml 5 points 1 year ago

That's the right question.
Sms is actually outdated and apple is stubborn in it Usa should had migrated to a privacy friendly alternative like signal or Matrix

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[-] Nibodhika@lemmy.world 50 points 1 year ago

Others have replied with the reasons, i.e. data vs SMS price. I would just like to comment on:

however no one on my continent uses it. Why is it so popular in the EU and other parts of the world?

No one in your country uses it, people definitely use it on your continent. Latin America is almost 100% WhatsApp, SMS are seen as obsolete there, even if you meant North America Mexico uses WhatsApp. I think the only countries in the world that use SMS are the US and Canada, which coincidentally are the only countries I've visited where I had to worry about running out of data on my phone.

[-] Zak@lemmy.world 8 points 1 year ago* (last edited 1 year ago)

I'd be surprised if people avoid Internet-based messaging because they're worried about data usage. Text messages use a tiny amount such that they work well even on a throttled connection.

The fact that unlimited SMS became common early in the USA, and few people are messaging internationally probably explains it better.

[-] drphungky@lemmy.world 4 points 1 year ago

Also, huge portions of first gen Latinos in America use Whatsapp too - because it's what they're used to, to talk to family back home, etc. I worked with a immigration org for a bit and everything was Signal or Whatsapp.

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[-] Humanius@lemmy.world 36 points 1 year ago* (last edited 1 year ago)

It's because back when smartphones and Whatsapp were new, unlimited text messaging plans were either expensive or unavailable in much of Europe (and I would imagine other places as well). From my understanding these kinds of plans were much more common in America.

When your cellphone plan has limited text messages, but sending messages via Whatsapp takes so little data that it might as well be unlimited, the barrier to early adoption becomes very low. So people start using Whatsapp, and get their friends to use Whatsapp. And once that ball is rolling it becomes very hard to stop.

These days people use Whatsapp because everyone else uses Whatsapp.
It's the assumed default.


Edit: Heck.. even to this day I have limited text messages.
My current cellphone plan is for 12 GB, Unlimited calls, and 500 texts.

And I've not sent a single text message in months, if not years.

[-] heavyboots@lemmy.ml 19 points 1 year ago* (last edited 1 year ago)

I think iMessage and whatever Google had at the time were "good enough" here that WhatsApp never caught on? Like most people already had unlimited texting by the time it hit the scene, so It just felt like a scam back in the day and I remember it wanted my phone number to complete a sign-up and I was damned if I was going to give it to them.

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[-] merthyr1831@lemmy.world 15 points 1 year ago

IMO: iPhones are the minority in the world apart from North America.

Whatsapp became the main "secure" chat service on Android, but iOS always had its own iMessage feature so WhatsApp isnt needed if you're somewhere with basically zero android phones.

[-] RecluseRamble@lemmy.dbzer0.com 3 points 1 year ago

While I agree iPhone market share in the US plays a role too, WhatsApp came out in 2009 - two years before iMessage was launched.

[-] slazer2au@lemmy.world 4 points 1 year ago

Native apps like iMessage tend to crush third party apps like WhatsApp and messenger to a point.

Look at the rise of Internet Explorer and the fall of Netscape on windows. The rise of chrome and safari on Android and Mac respectively

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[-] Hootz@lemmy.ca 14 points 1 year ago

Because in North America it's only used by shitty employers and crypto scams.

[-] tiredofsametab@kbin.run 12 points 1 year ago

It's not necessarily in parts of Asia, either. Most people in Japan use LINE. China obviously has its own domestic apps. I think South Korea generally uses kakaotalk

[-] tobogganablaze@lemmus.org 11 points 1 year ago* (last edited 1 year ago)

I'd assume because share of android phones is much larger in the EU and they don't come with dedicated messenger app like the iPhone.

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[-] Tarogar@feddit.de 10 points 1 year ago

AFAIK: First one to be available on mobile and was independent too. Yes there was a time when WhatsApp was not infested by what we know as meta now. Also people are LAZY DUCKS and don't want to put in the most minimal of efforts to switch to different platforms.

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[-] RaoulDook@lemmy.world 7 points 1 year ago

I would like to say because we are smart enough not to use any programs or apps made by the Facebook company, who is notorious for spying on people in every way possible, but that is not the case for a lot of NA residents. It is the reason that I've never used it though. Also because Signal Messenger exists and is better in every way than Whatsapp.

[-] sylveon 7 points 1 year ago

When WhatsApp got popular in Europe it wasn’t owned by Facebook yet, they only acquired it after it was already the ‘default’ messaging app.

[-] Cheems@lemmy.world 5 points 1 year ago

No, we're not. That's an insane notion.

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[-] Today@lemmy.world 5 points 1 year ago

In the US. We use WhatsApp for our family chat because we're a mixture of Android and Apple. Messages don't deliver reliably on standard messaging apps.

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this post was submitted on 26 Mar 2024
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