I don't really know which community to post this in, I think this is the most relevant one?
I've recently spent a bit more time on lemmy.world and I have to say they don't seem super keen on removing trolls and transphobes, same for instances like lemmings.world.
The moderators seem to be perfectly aware of transphobic replies, vague threats, misinformation, and obvious trolling, yet they hardly remove any of the offending replies, and rarely if ever ban anyone. Certainly not often enough to make the network less toxic.
This post was mostly to vent, but I would also like to ask: when you report someone, who receives the report? Mods on my instance? The mods of the specific community I'm reporting from?
Sorry if this is the wrong place.
While I'm not personally a fan of hexbear or lemmygrad it sounds like you're doing a very good job with the moderation.