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Seniors are using public transit more since Montreal introduced free fares for them
(montrealgazette.com)
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I really liked the busses in Seattle. They ran on a grid, came every few minutes, and were free
Based on the experience in my city, predictable and reliable service would go a long way toward more people using the bus.
As would routing/scheduling that gets people where they want to go without it taking 3x the time a car trip would take.