461
DoorDash makes tipping an afterthought to protest New York City’s wage raise
(www.theverge.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 05 Dec 2023
461 points (100.0% liked)
News
36160 readers
3155 users here now
Welcome to the News community!
Rules:
1. Be civil
Attack the argument, not the person. No racism/sexism/bigotry. Good faith argumentation only. This includes accusing another user of being a bot or paid actor. Trolling is uncivil and is grounds for removal and/or a community ban. Do not respond to rule-breaking content; report it and move on.
2. All posts should contain a source (url) that is as reliable and unbiased as possible and must only contain one link.
Obvious biased sources will be removed at the mods’ discretion. Supporting links can be added in comments or posted separately but not to the post body. Sources may be checked for reliability using Wikipedia, MBFC, AdFontes, GroundNews, etc.
3. No bots, spam or self-promotion.
Only approved bots, which follow the guidelines for bots set by the instance, are allowed.
4. Post titles should be the same as the article used as source. Clickbait titles may be removed.
Posts which titles don’t match the source may be removed. If the site changed their headline, we may ask you to update the post title. Clickbait titles use hyperbolic language and do not accurately describe the article content. When necessary, post titles may be edited, clearly marked with [brackets], but may never be used to editorialize or comment on the content.
5. Only recent news is allowed.
Posts must be news from the most recent 30 days.
6. All posts must be news articles.
No opinion pieces, Listicles, editorials, videos, blogs, press releases, or celebrity gossip will be allowed. All posts will be judged on a case-by-case basis. Mods may use discretion to pre-approve videos or press releases from highly credible sources that provide unique, newsworthy content not available or possible in another format.
7. No duplicate posts.
If an article has already been posted, it will be removed. Different articles reporting on the same subject are permitted. If the post that matches your post is very old, we refer you to rule 5.
8. Misinformation is prohibited.
Misinformation / propaganda is strictly prohibited. Any comment or post containing or linking to misinformation will be removed. If you feel that your post has been removed in error, credible sources must be provided.
9. No link shorteners or news aggregators.
All posts must link to original article sources. You may include archival links in the post description. News aggregators such as Yahoo, Google, Hacker News, etc. should be avoided in favor of the original source link. Newswire services such as AP, Reuters, or AFP, are frequently republished and may be shared from other credible sources.
10. Don't copy entire article in your post body
For copyright reasons, you are not allowed to copy an entire article into your post body. This is an instance wide rule, that is strictly enforced in this community.
founded 2 years ago
MODERATORS
This has always annoyed me about food delivery services. Tips are supposed to be reflective of the service delivered. How can I know if that service is going to be good before a driver is even assigned to my order? Prompt after the delivery to add a tip.
Secondary note, if a company cannot pay their employees a living wage without tips than said company shouldn't exist. Nobody should have to rely on tips to...you know...exist.
So, I deliver for DoorDash from time to time, and it’s made me change how I view tipping in these apps.
I’m not tipping for quality of service (it’s hard to be ‘good’ vs ‘great’ on pick up, drive, drop off as a service, and if the driver manages to do that badly, DoorDash will make it right for you and ding the driver). Instead I’m tipping based on quantity of work, e.g., the distance I’m asking the driver to cover or the size/weight of the order if it’s something like groceries. While this is something that DoorDash should be doing, it’s not and is left to the customer to close the gap voluntarily.
DoorDash likes to act like they’re just connecting customers to people that want to make a delivery, but they’ve set up the system to feel like DoorDash is the service provider rather than the drivers. In reality, drivers should be setting their fees as independent contractors and DoorDash should only be providing the interface.
Tips are definitely not the answer, but...
Actually, where I live, we don't have a tip, but companies won't even if they can. The sad truth is that businesses won't without pressure. They just call it a social problem, weakness of their country, whatever.
It's a false assumption.
Again, I believe tips are not the answer.
Wat. If an order isn't getting delivered (your words):
Than that's an even BETTER reason that tipping should 100% be eliminated.
And the best reason Capitalists should pay a living wage; not slum wages, actual living wages.
I should not be effectively bidding for better delivery service. Lol