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this post was submitted on 16 Aug 2023
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Linus Tech Tips
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Wow quick and decisive action by CEO to call in external investigation. Reading Linus' response, it doesn't even appear that he would consider external investigation. He states that HR would conduct a thorough review. I'll be frank, I don't trust Colton to run the HR review.
I bet once this issue is resolved, we might see Terren bring in external subject matter experts to completely overhaul LMG business operations. HR consultants, Operations and Logistics consultants, Finance, etc. Up until now, LMG was/is run by a self-taught/self-made/learning-on-the-job crew. Can't do that when you're now a corp.
Edit: I would love to sub to a channel called TBT (Terren Business Tips) 😂
That culture comes from a lack of process and experience of large organizations. The second that a team grows beyond 7 people it has grown beyond the direct control of any one person and the culture takes on a life of it's own. If not addressed early in growth, issues typically spiral and are either not caught or are allowed to exist out of a perceived necessity.
Small organizations are nimble so they do not need to formalize cultural and HR processes in the same way that large organizations do. If the leader sees something they don't like, they address it. It isn't just about basic respect. We all bring our own cultural issues to an organization. A lack of professionalism comes hand in hand with smaller creative organizations. That's what makes them entertaining. It also enables the toxic tendencies of some people as they are allowed to slip in and as the pressure builds. Don't confuse professionalism with respect.
These things don't happen immediately either. It happens over time as people get tired and impatient so they are not on their best behavior. We all go through a storming process. That's when toxic culture can set in if good lower level leadership doesn't catch and address it. That takes training and a formal approach to organizational structure, not just production processes.
I am one of those outside consultants.
Toxic environments can also be brought in by toxic leadership. Like a VP that intentionally pissed workers off because "they work harder"
My sister once worked for a guy who's management strategy was "Employees should be so unhappy that they are close to quitting but just content enough to not quit."
He thought, that way he'd get the most value out of the employees.
Needless to say, his business wasn't going well because all employees were pissed all the time and that's not a good thing when they all have to work with customers. Also, the turnover was really high. But the boss didn't really notice.
Well said. I'm not sure I believe this former employee either. I read the "reasons they left," and it's simply too unbelievable. It sounds like more of a personal cry for help than a legitimate accusation. The more I read, the more buzzwords for media I saw. And every community is reacting as those buzzwords intend.
Statements from actual victims often do. That's part of the problem with the culture of not believing, or even alienating, victims. I'm not saying it should be treated as evidence against the company, but the company absolutely should make sure this believe is not happening internally and those of us on the outside should be charitable towards this former employee's testimony unless contradictory evidence shows up.
Using the Depp/Heard thing as a point of reference. There were good reasons to suspect her claims were fabricated or exaggerated, but I've also known people who have gone through many of the relationship experiences she testified about. Until she had her day in court and showed the world her (probable) dishonesty, even she deserved the benefit of charity. Or else by sheer misfortune we will start telling real victims they made it up.
Yeah. It just seems far too fabricated. For someone who is willing to share their life on social media, it seems very strange that they wouldn't have told a single person they know about it. Then, all of a sudden, other accusations arise and - oh yeah, look at all the things that happened to me! Too many things to never have been mentioned.
You understand that people who are victims of abuse, especially sexual abuse, are often afraid to come out, to tell anyone? What you are calling evidence of being fabricated is a symptom of abuse, and people who are trained to understand and report on those types of abuse are also trained to do so from victims who will go so far as to deny it had ever happened.
For your own benefit, please read this National Domestic Violence Hotline article on exactly why people's loved ones never share that they have had situations worse than Reeve alleged. Yes, it's about domestic abuse and not workplace abuse, but it is the same type of trauma and helplessness.
All of this just solidifies, in my mind and those who can think critically outside of a herd mentality, that this is fabrication. The accusations made didn't happen in a family behind closed doors, they happened out in the open. Do we think that the LTT facilities don't have cameras covering every square inch? Get with it. They record everything, I'm sure. This person didn't go to the police because there probably isn't anything to go to the police about.
Unless we're all to believe that everything that happened was in the one place where cameras never went, every single time? That none of it occurred on any kind of technology that would or could be audited, right?
Use your brain brochacho. These are the fabrications of someone who is mentally unstable. Not of a victim. Unless... a victim of their own mind.
Wow. You're giving off some heavy misogyny vibes right now accusing me of having a herd mentality for pointing out actual symptoms of actual problems. We're not even talking about the LTT accusation anymore, but about specific behaviors you used to decide that she was probably lying. That is the shit that makes people afraid to tell anyone when they are abused.
I've worked at some big paranoid companies, cameras everywhere (full lockdown, fwiw), that have dealt with abuse issues. My own boss was stuck in a toxic environment regarding another coworker for MONTHS before she got the courage to speak up and deal with it. Guess what. The cameras don't do much when a large part of the abuse is verbal and the abusive moments are just that - moments.
Thing that made me feel like shit? I witnessed some of it, and took it as consenxual because she wasn't saying anything about it. I was young, dumb, and raised to have the same mindset you're showing me right now.
Not sure. I'm using Reid's Principle of Credulity at this point and time. Should evidence come out she is lying, I will stop giving her the benefit of a respectful response. The presence of cameras at LTT's office is not that. People are abused in front of, or around, cameras all the bloody time.
I'm going to give this to you straight. I've heard someone say basically the same thing with the same attitude about a domestic abuser. Then the "lying" victim was hospitalized. If you had lived that life experience, would you act that way?
Her entire story rings very true for my experience at a tech startup that grew from 50 employees to 500 in 3 years. It was 100% believable for me.
Me too, though I'm not female. I've seen some of my female friends treated poorly - by clients, though, never my org. I just don't think it happened to this person. The fact that, well, they'll share the whole story to the world right now - but never told anyone else while it was occurring? Seems sketch. Doesn't jive.
That whole notion of, "I was embarrassed and couldn't tell anyone" to suddenly pronouncing accusations to the whole world over social media; as opposed to the legal authorities... seems damned sketchy to me.
lol what? This just sounds like ignorance to me.
It’s hard for individuals to speak up by themselves, yet we all assume we would in the same situation. This seems like a simple “Gamers Nexus says something and noted complaints by some workers of a bad environment, so now I feel I can say it without more harassment”
Did we all forgot a kid killed himself from the harassment LMG fanboys brought on them?
Look, Madison probably talked to someone about it while it was occurring, but we're not part of her personal support group. We don't have that privilege and that's ok
I honestly think that it doesn't matter what we think. Perception is reality for inside the organization and outside. Let the external investigation take place. Implement policies moving forward to protect the employees, leadership, and organizational perception.
It absolutely matters. The employee chose to take accusations public, rather than following appropriate channels of either the corporate HR or legal authorities. I don't know how it works up there in Canada, but these accusations get taken seriously in the U.S.
corp HR is not your friend, especially in a toxic workplace. HR or the lack thereof is what enables a toxic workplace.
if you can't understand a victim just want it to blow over and never have to think about it again. then you're either severely lacking in imagination, or empathy, or both.
I've seen the exact same thing on a company that went from 5 to 50 employees in a similarly short time frame.
The issue happens if you start with a friend group without decent structures or leadership "because we are friends/anyway". This works if you got 5 people but it doesn't if you have 50 or 150. Because you don't just have friends who are enthusiastic about the mission there, but you have to fill the ranks with people who actually want to treat this like a job. Now the "bro" culture starts to fall apart.
With this size you start to get real issues at work that need to be handled with a correct structure, which you don't have because senior management still feels this is just a startup full of bros.
Bros don't mind working 60 or even 80h/week, every week, because of the mission. Employees do mind. So now you have a workload designed for 60h/week per employee that is shouldered by a 40h/week employee. So either they work 60h (probably without compensation for the overtime) or they cut corners and deliver crap quality.
Same with the way people interact with each other. Bros don't mind some rough jokes, but employees usually don't like it that much if their real concerns get brushed aside with the suggestion to maybe "calm your tits".
When going from startup to real company, you need to make big changes to the structure and work culture. If you don't, an LMG ensues.
Also, and this is key, Linus comes from the boom PC hardware market of the late 90s and early to mid 2000s. He learned at the feet of amoral cowboys in an industry that was peaking right before critical mass. He has only seen bad behaviour rewarded and bad actors escaping consequences. And he grew a brand based on being an irresponsible kid who would say literally anything to get views. As authentic as he may seem remember what he learned and how he learned and most importantly who from. His CEO is one of those amoral cowboys.
Management is a part of that business and as all small businesses grow they hit a point where they deal with this. It's extremely well documented.
This reminds me of sexual misconduct allegations in the electronic music scene. When EDM blew up it elevated a bunch of basement dwelling computer nerds to rock star status. Musicians like Datsik and Bassnectar let that status go to their heads and immediately abused it.
Of course, there are many "learn-on-the-job" organizations that have gone forward and done amazing things.
However, while I agree that these issues don't naturally manifest themselves and stem from unprofessionalism and basic respect, I would argue that specialists and professionals in those functions (HR, Finance, Ops, etc) can help establish policies that mitigates and discourages such behaviors. If people can't do that voluntarily, then policies and consequences are enacted to enforce it.
This is why many companies (and I've worked in a few in the tens/hundred thousands of employees) have clear business conduct guideline policies and enforcement, because people who lack professionalism and basic respect for fellow humans are actually quite prevalent in any and every company. I've witnessed a few myself that led to immediate termination of my colleagues.
Gen Zers speedrunning why big corporations have the structures they have
Are you suggesting that Linus Sebastian, age 36, is somehow a Gen Zer?
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Bro, everyone on Lemmy is highly autistic, they can't understand jokes. You get my worthless upvote.
Are you okay?
They glitched, just give em a reboot and they'll be fresh again.
Ah yes, how could I forget the age old and time-tested restart trick.
Percussive maintenance sometimes works too
You know that a cultural and organizational happy medium somewhere between LMG’s YOLO approach and IBM exists, right? It’s not a binary XOR.
Not to say Colton can't do the job, but HR is a department that needs to be independent of all other departments and the voice of the HR manager needs to be considered more important than the voice of most of the other managers because they're the ones dealing with the humans that make the company.
Oh exactly, he oversees many functions that are traditionally held by separate people. You can't juggle those functions in parallel without degradation in quality and proper oversight... Which seems to be the theme over the past couple of days..
From what I can tell, LMG has, for some time, run HR through an outside firm (in the leaked meeting audio, he mentions this firm multiple times), so he's probably referring to them rather than Colton.
So it isn't an external audit. They work for him.
Yeah I've recently come across the same understanding... In my management career I've never worked with a third party HR, so I don't know how effective that model is.
Exactly lol, he seems like the type of dude who closes ranks and thereby perpetuates the culture of misogyny.
Also, and this might just be negative halo effect, but he just gives off really weird vibes to me - but that’s verging into needlessly speculative territory.
It’s the other way around; I think the vibe is weird when I see him in videos and I feel like he is weird in interpersonal interactions. He seems pretty awkward and not the best at expressing himself. But at the same time I can admit that my judgement might be unfairly influenced by his looks.
I don’t think he’s weird because of how he looks, but at the same time I need to acknowledge that there’s a chance his looks do affect my impression of him and how he interacts.
You do make a fair point, but I want to emphasise I absolutely wasn’t trying to get anyone to attack him. That’s just a logical leap you made.
As for me judging him for how he acts, it’s the sort of awkward behaviour I’ve seen from dudes who did turn out to not be too swell. But idk, it is true that it’s just speculation and you’re right in calling me out for it being based on too little.
Perfect for HR then!
Lmaooooooo
Say no more, you're hired! You had us at closing ranks