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this post was submitted on 23 Mar 2026
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TechTakes
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Big brain tech dude got yet another clueless take over at HackerNews etc? Here's the place to vent. Orange site, VC foolishness, all welcome.
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A friend of mine is working on an internal AI chatbot at their company, so that the Least-Productive Team will have something to answer the same 5 questions that they keep asking to Friend's (extremely productive) team, instead of wasting Friend et al's time.
So I guess that's the one use case of AI bots: to dangle keys in front of MBAs who are too stupid to do their own jobs. Which explains everything, really.
Yeah, almost the entirety of use cases for genai chatbots is contempt for one’s customers.
Hey, it's not just that, that's unfair to the chatbots. They're also used out of contempt for one's employees
Ah, of course! I come from a corp culture where co-workers were also called customers (“users” actually but you know)
is that some MLM shit or something?
On one hand, no, it's an inevitable consequence of a company becoming so large that it needs a department to manage its internal infrastructure. When I worked at Google, my customers were Googlers; that is, the services I owned were only queried by fellow employees. On the other hand, books like The Circle are popular precisely because they capture the quasi-cult vibe of working at places like Google.
right, I forgot you could build things for internal use