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enraging rule
(lemmy.dbzer0.com)
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this post was submitted on 06 Oct 2025
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Customer, slamming down their museum grade size 8.5 white dookies with the tag still attached: "size 8.5 skates please"
Me, pointing at one of literally five signs saying the rental skates don't come in half sizes: "no half sizes"
Customer, after staring at the sign for 30 seconds: "oh, uhhhh, 9.5 then"
One point in their defense: sign blindness, which is a combination of change blindness, inattentional blindness, and visual clutter.
The retail environment tends to be full of visual clutter: products, prices, directions, labels, and advertisements. Especially advertisements. Even the products themselves often contain advertisements. Humans can only handle processing a limited amount of information at once, so we cope by not actively focusing on most of it. Otherwise, we'd be like small children in a theme park for the first time, stopping frequently to look at all the details. It becomes a skill and a habit that is automatically applied in similar environments.
I'm guilty of it, and I strive to be an attentive, thoughtful person. Just the other day, I missed the "tap here" taped on the card reader at a convenience store. It was next to two advertisements for energy drinks, a rack of candy and truck stop boner pills also plastered with advertisements, and under all the signs you could imagine for tobacco products. Places like that teach us to tune out signs everywhere else.
Huh. This is also why webpage advertisements suck, and adblock is accessibility.