1879
How medical insurance works
(lemmy.world)
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On the flip side, I can't imagine being the person arguing for the insurance companies makes them a better or happy person in the long term. Being a devil's henchman, over time it must destroy important parts of them like empathy, trust in people, and their basic human decency. Virtues that are needed now more than ever in society.
Well yeah that's why they keep doing it
I expect it’s like any call center - the computer spits out a result and they have a script to follow, and are not allowed to stray from the script