Giving others reasons like not liking the game before 2h refund window should work? You can also sail the sea

They sound a lots like Donglin party at the end of Ming Dynasty.

You lost them at asking them to read. They do not read.

I often found that libs fall flat when asked for details.

I paid 90$ for D3 (base game + expansions later), from 2012 to 2023, got thousands of hours from it. There's really no competition for Diablo 4 beside POE2 (not released yet), POE is not as polished and new, so as long as Diablo 4 base game is solid + there's certainty in continuing supports then people will pay for it. I haven't bought D4 though.

Also, we have mobile games + gachas in Asia so it's more of the industry thing.