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submitted 7 months ago* (last edited 7 months ago) by TravisKelce@lemmy.world to c/technology@lemmy.world
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[-] Shdwdrgn@mander.xyz 116 points 7 months ago

And before anyone starts the discussion all over again... That's 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.

[-] BigMikeInAustin@lemmy.world 73 points 7 months ago

"If we stop counting, then the problem will stay small." - an "unpresidented" cheeto

[-] ObsidianZed@lemmy.world 14 points 7 months ago

Thanks, I forgot about that.

[-] Shdwdrgn@mander.xyz 7 points 7 months ago

Yeah that worked out so well...

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[-] zip 2 points 7 months ago

Dammit. Now I want Cheetos...

[-] mipadaitu@lemmy.world 17 points 7 months ago

Doesn't help that the title implies that's the actual count, not the number of reported problems from one website.

Normally ArsT is pretty good about that, but I guess in the race to publish first, they put up a poor title.

[-] Shdwdrgn@mander.xyz 3 points 7 months ago

Yeah I agree, it should have at least said something like "have reported service issues..." Of course the article makes that more obvious, but even the comments below the original article were filled with people who didn't read it.

[-] anonionfinelyminced@kbin.social 12 points 7 months ago

Can't even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It's probably 100s of thousands affected, if not millions.

[-] DoomBot5@lemmy.world 2 points 7 months ago

Honestly, that makes sense. Outage reporting service is nice to have. A way to pay your bills is a requirement. They clearly have different SLAs.

[-] otp@sh.itjust.works 2 points 7 months ago

The other commenter said "bill", but you added the S. I got the impression that you could log in to pay your AT&T bill and nothing else. And if the service being billed for is down, maybe it's ok if people don't pay that particular bill right away...

[-] Cannonhead2@lemmy.world 36 points 7 months ago
[-] cyberpunk007@lemmy.ca 20 points 7 months ago

It was BGP

"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "

https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html

[-] VonReposti@feddit.dk 14 points 7 months ago
[-] zarp86@sh.itjust.works 34 points 7 months ago* (last edited 7 months ago)
[-] tutus@links.hackliberty.org 8 points 7 months ago
[-] cyberpunk007@lemmy.ca 11 points 7 months ago* (last edited 7 months ago)

Yes. Except when it's BGP.

Edit:

It was BGP

"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "

https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html

[-] Cannonhead2@lemmy.world 3 points 7 months ago

Where's my $20?

[-] ItsGhost@sh.itjust.works 2 points 7 months ago

I would have also put 20 down on an expired certificate

[-] nemanin@lemmy.world 33 points 7 months ago

A communication disruption can mean only one thing: INVASION!

[-] gum_dragon@lemm.ee 10 points 7 months ago
[-] Unforeseen@sh.itjust.works 8 points 7 months ago

Right? Like don't get my hopes up

[-] ShepherdPie@midwest.social 8 points 7 months ago

I can't wait to hear all the conspiracy theories and references to "Leave the World Behind."

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[-] stevedidwhat_infosec@infosec.pub 21 points 7 months ago* (last edited 7 months ago)

Not only ATT but T-Mobile and Verizon customers too.

Primarily looks to be in the south from what heat maps I saw, kinda sorta near backbone hubs.

Could be a result of shit infrastructure/weather or an attack (which is also a result of shit infrastructure) but no real info afaik has been released.

[-] 1995ToyotaCorolla@lemmy.world 7 points 7 months ago

I live in the upper midwest and we were hit by it too. Myself and a bunch of my co-workers were without service until about an hour ago. We're mostly AT&T and Verizon around here

[-] The_Lopen@sh.itjust.works 5 points 7 months ago

Didn't a solar flare just hit us today? I assume that's the reason

[-] DoomBot5@lemmy.world 5 points 7 months ago

That would disproportionately impact further north not south.

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[-] LordWiggle@lemmy.world 19 points 7 months ago

Is AT&T not known for not working in general?

[-] LifeOfChance@lemmy.world 13 points 7 months ago

First time in 15y I had issues.

[-] atocci@kbin.social 8 points 7 months ago

That's how I know them

[-] Fubarberry@sopuli.xyz 4 points 7 months ago

Where I am they're pretty reliable, and have better coverage than Verizon. My company provides a Verizon hotspot for work on the road, but I had to add hotspot to my at&t plan because Verizon leaves me without service too often.

I'm not affected by this outage where I'm at, but my wife at home lost service and had to restart her phone to get it back.

[-] Ilikecheese@lemm.ee 5 points 7 months ago

I'm not affected by this outage where I'm at,

This didn’t appear to be location based. I’m on a family vacation with 7 total people on AT&T and 3 of us were affected and 4 were fine. Didn’t have anything to do with the model of phone, the plan you were on, or your location/tower you were connected to. Seemed to just straight up be random. Also a reboot fixed one phone, but not the other 2.

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[-] paf0@lemmy.world 3 points 7 months ago

It depends. Every carrier has better or worse spectrum and/or tower coverage depending on where you are.

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[-] bigMouthCommie@kolektiva.social 14 points 7 months ago

very exciting!

are we taking bets? i have 20 dogecoin on an expired certificate. any takers?

[-] dhork@lemmy.world 6 points 7 months ago

Do you take Shiba Inu? Or Reddit Moons?

[-] bigMouthCommie@kolektiva.social 4 points 7 months ago
[-] dhork@lemmy.world 6 points 7 months ago

Smart man. When the Coinpocalypse comes, Doge will be the only thing left. It's the cockroach of Crypto (which is a compliment, in this case)

[-] Maggoty@lemmy.world 8 points 7 months ago

Oh so it's a day ending in Y?

[-] Ilikecheese@lemm.ee 13 points 7 months ago

Is AT&T known for having shitty service nationwide or something or is this just a “big company bad durhur” meme? Where I live, they’re easily the best of the big carriers. I’d love to switch to someone else, but they have the best coverage by far and I honestly can’t remember the last time I had a service outage. I despise them as a company, but I can’t complain a bit about their service and I’ve had an account with them since 2001.

[-] Maggoty@lemmy.world 3 points 7 months ago

In the middle. Big telecom companies are shitty and infamous for bad service.

[-] Ilikecheese@lemm.ee 6 points 7 months ago

I guess my 23 years of reliable service was just a fluke or something.

[-] Maggoty@lemmy.world 6 points 7 months ago

Or something

[-] SnotFlickerman 3 points 7 months ago* (last edited 7 months ago)

https://en.m.wikipedia.org/wiki/Room_641A

I've had an account with them since 2001.

Oh so your phone habits and data were totally illegally spied on.

Funny how you have been a customer that long and have missed that. AT&T isn't just any old phone company, it is one that facilitates illegal domestic spying on US citizens.

Don't forget they were never prosecuted because the Bush admin granted them retroactive immunity for their part in a warrantless domestic spying program.

AT&T is about as evil as you can get in a phone company.

[-] Ilikecheese@lemm.ee 12 points 7 months ago

Hey assclown, I was asking about their service. I even said I would love to switch to another company for a multitude of reasons, but they are the only provider in my area that provides reliable service. They are literally the only company that has a tower close enough to my work to penetrate the walls and work inside so almost everyone there is forced to have them if they want them or not.

Chill with your condescending holier than thou attitude about what I do and don’t know. I was referring directly to the service, which, all other issues aside, has been absolutely great for me across the period of 23 years and half a dozen different cities of varying sizes.

[-] SnotFlickerman 4 points 7 months ago* (last edited 7 months ago)

Wow pretty fuckin angry at a valid reason to dislike AT&T. Do you spend all your time online jerking off the companies you already pay money to? You asked for why people don't like them, I gave you a reason. Sorry you think warrantless spying isn't that big of a fucking deal. That was the day I changed providers and never looked back.

[-] Kolanaki@yiffit.net 10 points 7 months ago* (last edited 7 months ago)

Maybe if you hadn't been a condescending jackass in your first comment, he wouldn't be angry at you. You didn't just give a reason to hate AT&T; you made some unwarranted remarks about what you perceived the OP to think and were speaking down to them.

[-] SnotFlickerman 3 points 7 months ago

Honestly, anyone who still uses AT&T must be oblivious or not care, so I stand by my condescending attitude. Sorry, buddy, go cry about it.

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[-] Coreidan@lemmy.world 5 points 7 months ago* (last edited 7 months ago)

All carriers do this. The hilarious part is you pretend you’re protected because you switched providers. What a lol

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[-] bigMouthCommie@kolektiva.social 4 points 7 months ago
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this post was submitted on 22 Feb 2024
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