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Where are Purism, System76, Tuxedo Computers, Starlabs, SlimbookES, and others? Instead there's Dell, HP, ASUS, and Fujitsu...

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[-] scrapeus@feddit.de 31 points 1 year ago

Well because of money. You certainly have to pay to get Ubuntu certificated. And you only do this to have a Linux system with support from the manufacturer.

It's an enterprise problem with an enterprise solution.

The normal personal systems are not in the same segment.

[-] Max_P@lemmy.max-p.me 17 points 1 year ago

Precisely. It's not just "it works", it's third-party hardware that Canonical tests, certifies and commits to support as fully compatible. They'll do the work to make sure everything works perfectly, not just when upstream gets around to it. They'll patch whatever is necessary to make it work. The use case is "we bought 500 laptops from Dell and we're getting a support contract from Canonical that Ubuntu will run flawlessly on it for the next 5 years minimum".

RedHat has the exact same: https://catalog.redhat.com/hardware

Otherwise, most Linux OEMs just focus on first party support for their own hardware. They all support at least one distro where they ensure their hardware runs. Some may or may not also have enterprise support where they commit to supporting the hardware for X years, but for an end user, it just doesn't matter. As a user, if an update breaks your WiFi, you revert and it's okay. If you have 500 laptops and an update breaks WiFi, you want someone to be responsible for fixing it and producing a Root Cause Analysis to justify the downtime, lost business and whatnot.

[-] Sir_Simon_Spamalot@lemmy.world 11 points 1 year ago

I guess because Ubuntu is not as great as it used to.

[-] RegalPotoo@lemmy.world 3 points 1 year ago

Because the list is "certified" not "works with" - essentially, the "certified" list is for hardware that not only works, but that Canonical will guarantee works and will make software changes to fix if it breaks

[-] onlinepersona@programming.dev 1 points 1 year ago

Sure, but why aren't those vendors certified? Is it a lack of action on the vendor's part? Is it a monetary problem where Canonical is demanding too much money and thus gatekeeping smaller vendors with smaller pockets from being certified? what is it?

[-] MrAlternateTape@lemm.ee 1 points 1 year ago

I suspect most vendors just dgaf about being linux certified. They just build their hardware to work with Windows since that is what most people will use. If the hardware happens to work with Linux too, great. But it's much more important to make sure it works with a system that over 90% of your users use.

If you build laptops that you deliver with a Linux system on it, then yes, you will make sure it is Linux certified and it works properly.

It's not difficult to imagine that for most laptops that are made, Linux wasn't even considered for a second.

[-] Matombo@feddit.de 3 points 1 year ago

It's expensive af and only worth it if you have dell/hp/asus/fujitsu like volumes. The Linux first venders are sadly not there yet.

[-] onlinepersona@programming.dev 1 points 1 year ago

Oh, OK. That makes sense. What a pity.

[-] wfh@lemm.ee 2 points 1 year ago

This is corporate-grade stuff. That's why only Dell, HP and Lenovo bothered certifying their laptops. They hold an oligopoly for fleet laptops.

[-] onlinepersona@programming.dev 1 points 1 year ago

Hmm... it would make sense for the linux vendors to get on the corporate list then, no?

[-] wfh@lemm.ee 3 points 1 year ago

No chance.

Imagine, you're in a large company and buying (or more likely, leasing) several thousands laptops each year. This is corporate world, you need to minimize expense, downtime and failing that, someone to blame.

You need to have a supplier with sales, 24/7 support and logistics in your country. Who has stock available at all times is able to replace any broken piece of equipment in less than a business day. Even if you keep a small inventory at hand, this inventory needs to be replaced quickly.

Trust me, corpos never buy from small vendors. They always go to the big brands.

[-] wiki_me@lemmy.ml 2 points 1 year ago

Maybe because these are niche products? so not enough interest to test them.

this post was submitted on 08 Nov 2023
63 points (100.0% liked)

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