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[-] Neato@kbin.social 142 points 1 year ago

We can't feasibly stop automation, nor should we. We SHOULD be taking the profits back from billionaires that they've stolen since time immemorial. Automation means less work overall. But we need to ensure the workers actually benefit from that.

[-] DasRubberDuck@feddit.de 90 points 1 year ago

Self checkout is not automation. It's making the customer do the work.

Automation would be: Stick an RFID-tag to all your items, make me check in with my phone at the entrance. Automatically "scan" all the items when my cart and my phone leave the store at the same time. Bill me.

[-] RQG@lemmy.world 45 points 1 year ago

Yeah. That's like saying a buffet automates waiters.

[-] LesserAbe@lemmy.world 13 points 1 year ago

As the customer you're already taking stuff out of your cart and putting it on the counter. Maybe automation isn't the right word, but it's certainly more efficient than having a human clerk. It removes a bottleneck.

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[-] Mnemnosyne@sh.itjust.works 92 points 1 year ago

The 'job killers' argument is kinda bullshit. I want to kill jobs - I want to eliminate all labor that can be automated, such that in the ideal perfect future, no human ever has to work; they can spend every moment doing things they enjoy without worry.

But self checkout is not automation. No human work has been eliminated. It is the same exact fucking checkout process, only now the customer does it instead, and the store doesn't pay the cashier. And no they don't pass that savings on to you because of course they don't, they just pocket the difference.

[-] Fruitball@monyet.cc 37 points 1 year ago

That's all true, but just to be a bit nitpicky I'd argue some human work has indeed been eliminated by self checkout.

Cashiers main job is to scan your stuff, but in order to do that they also have to stand around waiting for you and other customers for hours on end, and when you arrive they have to do emotional labor of acting cheerful and upbeat

Still I wish we didn't live in a society where increased efficiency leads to people being homeless with no jobs.

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[-] AllonzeeLV@lemmy.world 61 points 1 year ago

This is a bad, regressive argument.

We need to legislate the benefit of automation for society.

Trying to bury the technology never works if it is indeed an improvement. Technology is benign, people twist it for malice.

This is the same argument as still using oil based street lamps, just to maintain a the lamplighting jobs that don't need to be done anymore.

It's a Bizaare hill to die on to fight to maintain jobs a robot can do faster and better, rather than fighting to make society the beneficiary of such advances through taxation. Either way, you have to fight the billionaires and will probably lose, so why not fight for a better outcome than maintaining shitty, menial jobs?

[-] Mini_Moonpie@startrek.website 25 points 1 year ago

This isn't automation though. The self checkout tech is the same tech that a cashier uses. It's not automated. A human still does the work, they just don't get paid for it.

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[-] rockerface@lemm.ee 16 points 1 year ago

Past advancements in medicine has destroyed a lot of jobs... in funeral business. Some jobs should be let go of, if it makes everyone's lives easier ultimately

[-] misterundercoat@lemmy.world 25 points 1 year ago

I disagree with your analogy. The death rate has held steady at 100% for quite some time now. The only difference is how wrinkly the corpses are.

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[-] Nurgle@lemmy.world 39 points 1 year ago

Okay but fuck those stores where the self checkout “bagging area” is smaller than the size of a hand cart. Like what fucking idiot designed those.

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[-] Clent@lemmy.world 38 points 1 year ago

I don't want to interact with a cashier either but fuck if I want to scan my own shit either.

It's also way more awkward when something goes wrong and now I have to initiate.

[-] user224@lemmy.sdf.org 26 points 1 year ago

"Warning! Shopping bag content is 0.00003pg heavier than expected. Please call an assistant or remove the excess items."

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[-] PeterPoopshit@lemmy.world 36 points 1 year ago

Self checkout is so much faster than waiting in like with all the other goobers

[-] CaptDust@sh.itjust.works 17 points 1 year ago

If self checkout is optional, yes it's great for small order quick shops. However too many stores are moving to 100% self checkout with just a single lane or two for full service and that's when it becomes a problem.

Grandma's got a cart full of clothes, no computer experience, and all day to scan and fold each item one at a time...

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[-] lightnsfw@reddthat.com 11 points 1 year ago

Only if the goobers aren't also using the self checkout in front of you and fucking up every other item somehow requiring assistance.

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[-] Angry_Maple@sh.itjust.works 33 points 1 year ago

I think that a lot of people here are confusing "introversion" with having social anxiety.

Being an introvert doesn't mean that you're scared of socialization. It means you generally prefer quiet time over socializing.

From Merriam Webster:

A person whose personality is characterized by introversion : a typically reserved or quiet person who tends to be introspective and enjoys spending time alone.

You can be both, but they are definitely not the same thing.

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[-] tdawg@lemmy.world 32 points 1 year ago

no one wants to be a checkout clerk at walmart for $6 an hour. This is a good thing. The problem is that the people displaced aren't taken care of. We should be pushing for ubi instead

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[-] paultimate14@lemmy.world 28 points 1 year ago

I would like self-checkout a lot more if those cost savings were passed on to the consumer instead of being hoarded by ownership.

It's the classic paradox. Technology and automation could be used to reduce the amount everyone needs to work and enrich everyone's lives as long as those gains are distributed properly. The distribution is the problem.

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[-] JCreazy@midwest.social 25 points 1 year ago

I prefer self checkout but I do feel you should be getting a discount for using it.

[-] Rentlar@lemmy.ca 11 points 1 year ago

If I try scanning something 5 times and it doesn't register, I'm moving onto the next item. It's a discount for not teaching me how to use the machine properly.

[-] superduperenigma@lemmy.world 14 points 1 year ago

Me ringing up my PS5: I think this is the right button

Scanner: Weigh your ONIONS... place your ONIONS in the bag

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[-] Fades@lemmy.world 23 points 1 year ago

Fuck me I love self checkout.

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[-] CoconutGirl@lemm.ee 23 points 1 year ago* (last edited 1 year ago)

I'm so tired of people with social anxiety always trying to appropriate introversion. Introverts don't have that kind of phobia of personal interaction.

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[-] MoodyRaincloud@feddit.nl 20 points 1 year ago

For a few items, sure. But even I, a rabid introvert, will seek out a cashier for my weekly shopping. To say hello and goodbye. You all forget to be human beings. Stop making being InTrOvErT yet another singular form of personal identity.

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[-] Polar@lemmy.ca 20 points 1 year ago

I use it because it's faster.

I'm not waiting in line for someone else to scan my 5 items.

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[-] dipshit@lemmy.world 18 points 1 year ago

The real job killers are the employers

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[-] conditional_soup@lemm.ee 17 points 1 year ago

I don't mind using a self checkout except that they're all terrible. The rep has to come over so often, it's just a regular checkout with extra steps.

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[-] yuriy@lemmy.world 16 points 1 year ago

I only use self checkouts, it eliminates like the only major variable of shopping.

[-] Honytawk@lemmy.zip 14 points 1 year ago* (last edited 1 year ago)

You can bet a lot of people who hate self-checkouts only hate it because they can't yell at and order the employee around to do their bidding.

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[-] cypher_greyhat@lemmy.world 12 points 1 year ago* (last edited 1 year ago)

Wait, you’re supposed to pay for groceries?

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[-] moog@lemmy.world 12 points 1 year ago

Self Checkouts are not job killers. they still need people to run them. Most stores have 3 SCO clusters that need 3 attendants each per day. thats 9 jobs right there, add in weekend coverage, vacations, part timers, etc and most grocery stores will have a need for around 15 cashiers which is not easy for any store to fully staff.

source: ive worked grocery stores for around 10 years.

[-] xanu@lemmy.world 14 points 1 year ago

How many people are needed to run an equivalent amount of non self checkouts? Just because they need some employees doesn't mean they aren't reducing the amount of jobs overall.

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[-] Steak@lemmy.ca 11 points 1 year ago

Idk where you live but around here they used to have 10 cashiers open at busy days. Now it's 20 self checkouts and 3 people "watching". It absolutely got rid of some jobs.

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[-] AgentGrimstone@lemmy.world 12 points 1 year ago* (last edited 1 year ago)

As a weekly shopper who only gets 20-30 items at a time, self checkout is better. The cashiers tend to have customers with 100+ items and I usually have to wait 5-10 minutes. At the self checkout, I'm done and out the door in 3.

[-] Driveway4964@lemmy.world 12 points 1 year ago

I’m fairly allergic to human interaction, but there is now way I’m manually scanning 12 packs of the same soda 4 times.

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[-] A_Random_Idiot@lemmy.world 12 points 1 year ago* (last edited 1 year ago)

I don't have a problem with self checkout. It has its place. If you're just grabbing an item or two, and want to get out quick and not wait in line, or if you are buying something that you may find personally embarrassing, or any of a number of other reasons.

Cashiers also have their place, for when you have larger checkouts and what have you.

What pisses me off is they are firing cashiers, and replacing them with more self checkouts.. So you have to take your big monthly load of groceries through self checkout, cause theres no cashier, or worse.. one overworked cashier with a huge line.

And its all to have less jobs, less pay checks, and more profits for the C-Suits.

And lets not even get into the fact that its easy for a screw up to happen then some overzealous dickwad comes screaming calling you a thief, and gets you tresspasssed because either you accidentally mis-scanned something or because they THINK you mis-scanned something and thanks to their stupidity you can no longer shop at your local, convenient store.

[-] Master@lemmy.world 12 points 1 year ago* (last edited 1 year ago)

As an introvert I'd rather not use self checkouts. The possibility that something will go wrong and I'll have to call someone over and explain it and have them fix it is much higher than letting someone qualified scan and bag my shit while I stand there silently waiting to pay as both the cashier and myself refuse to talk or make eye contact.

Plus I worked at a walmart for a year as right as they rolled out their mostly self checkout system. So many people lost jobs and the store lost so much money to shrinkage (theft). It's the dumbest fucking thing. Makes perfect sense to have a few for people with only a handful of items but the vast majority should be cashiers.

This meme was brought to us by big self checkout and makes no sense at all IMO.

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[-] Steak@lemmy.ca 11 points 1 year ago

I just saved hundreds on my groceries by switching to self checkout and fucking stealing.

[-] TokyoCalling@lemmy.world 11 points 1 year ago

I do feel like I ought to be paid when a business offloads their work onto me. Not much, I suppose. But something.

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[-] Scotty_Trees@lemmy.world 11 points 1 year ago

WHAT? People love self check out, what is this tomfoolery?! lol

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[-] squiblet@kbin.social 11 points 1 year ago

I've always been fine with it. It doesn't feel like I'm forced to do someone else's job to me because they can be convenient if you have a small order, and it reduces lines. That said, I'd much rather see people employed and sometimes I like the personal interaction.

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[-] brisk@aussie.zone 11 points 1 year ago

Everywhere near me has the anti-theft devices turned up on self checkouts to the point that traditional checkouts are both faster and require less human interaction.

[-] bestonecrazy@lemmy.zip 10 points 1 year ago

The people who deny self-checkout sometimes have quarrels with the cashiers.

[-] CaptPretentious@lemmy.world 10 points 1 year ago

I hate self check out and what it's become.

It should be the '10 items or fewer' line. Not, a full cart. If you can't carry the items in a basket, you need to go in a regular line.

My local grocery store has like 9 self check outs, with 1 person sometimes staffed to fix them when they fail (not if, when) and they have 1 regular lane open. And everything ends up with a long line and it's infuriating. Oh and the manger standing in the back 'monitoring things' acting like they're doing anything, but isn't doing the right thing and opening up a new lane.

Also, far too many people are over leaving into 'im an introvert' and playing it up to poorly written teen sitcom levels.

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this post was submitted on 25 Sep 2023
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