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submitted 1 year ago* (last edited 1 year ago) by alyaza@beehaw.org to c/chat@beehaw.org

hello! this is just a thing i'd like to personally note. it speaks for myself, and where it does not expresses sentiments we've already placed somewhere else. this is not a moderator document or anything, and it will not be stickied.

i'm infinitely grateful that all of you have decided to join us here, and the community has had very few issues with moderation or general unpleasantness to this point. i'm also been greatly appreciative of the support this community has already given us both financially and with your time and energy in keeping the site up and well tuned.

with that said: please temper your expectations of what is technically possible with the website and be patient about what is. there are literally thousands of you to accommodate now, and a finite number of hours to do it with.

more specifically: we (the Admins) are four people, only two of which have actual experience running or maintaining anything in the same universe of what we're managing now. we're more comfortable moderationally, but on the technical side we are flying this by the seat of our pants. none of us are big on coding, so we're not really able to add to Lemmy's base functionalities. Lemmy itself has very limited base functionalities, many of which we're trying to work around or with and constrain us in what we can do or how. a lot of options we have at our disposal to make stuff run are binary, and a lot of the not-binary options are confusing.

we're sure this will get better eventually, but from that point follows this reality: we simply cannot currently (and may not in the future either, to be honest with you) accommodate a lot of what you might think we're able to do, or expect because Reddit had it either through an app or the base function of the site. this software hasn't had 15 years to mature in functionality and community addons like Reddit--and while it's their full time gig, the upstream software is still maintained by just two people who also run the flagship instance here. they have a lot of shit on their plate too; we're lucky they can even take time to get to our notes!

and that last point also brings us to a final thing to emphasize: this is not a full time job for any of us and our insistence is that it doesn't become one. i think doing this full time would be fucking miserable, personally, and i think i can speak for all of us in saying full-time working on this site is literally not something we can commit to. it has to be that way for this to be a solvent project.

if we split the balance of our donations equitably right now--all of which is site money, to be clear, we only use it for keeping the site online and paying for any labor we might source to someone else--that'd work out to just $500 per person, which is not even a week of compensation at a wage of $15/hr. collectively, we have probably put in well over full-time hours just to keep the site going this week, and we did that last week too. we expect we'll be doing this all month. that splitting also wouldn't account for our volunteers who do most of the technical stuff, who have probably put in even more hours than we have, and who i personally think would deserve compensation before we do. (our site would be kind of fucked without them right now.)

all this to say: please be mindful of whether what you're asking of us is even possible. we are trying really hard here and it's not like a lot of what is brought up is invalid (i generally agree theoretically with a lot of what people have been bringing to us), but at least during our influx we absolutely and simply cannot promise much of anything past "the site is online and moderated in accordance with our values".

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[-] ffmike@beehaw.org 22 points 1 year ago

Thank you to everyone :

  • Admins for doing a brutal amount of work for something they believe in
  • Mods for keeping their own areas humming along
  • Financial contributors for keeping the lights on
  • Everyone who posts and comments for making this a nice place to visit

There's this odd dynamic that turns up in all sorts of communities where people someone equate "person who volunteers their own time" with "person who has to do anything I want them to do". When stated that baldly it's easy to see the nonsense and yet somehow it keeps happening. Hopefully folks here won't fall into that trap.

[-] matzah 18 points 1 year ago

I have nothing I feel is of substance to say except a huge THANK YOU!

[-] Kalkaline@lemmy.one 17 points 1 year ago

Absolutely incredible work to not have a server spontaneously shit the bed and catch fire.

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[-] nlm@beehaw.org 16 points 1 year ago

Be wary if burn out! Take breaks, step away when needed. Having you guys still around in the future is more important than trying to compete with Reddit's resources.

You're managing fine as is already!

[-] howdy@thesimplecorner.org 15 points 1 year ago* (last edited 1 year ago)

Take care of yourselves. The beauty of this whole deal is its not "one" it's "all" of us. All the servers, all the users. There really is no reason to jump on one instance and put strain on good people doing a good thing. So often, good folks tend to over extend themselves. I've seen it time and again. Spread out your accounts into those smaller instances. You can interact with all the content everywhere.

Be well beehaw.org admins and thank you.

[-] Aninjanameddaryll@beehaw.org 14 points 1 year ago

To me, that's the entire point of lemmy. You guys are doing what you want, and letting the rest of us play in your sandbox. It's on us to play nicely, bring our own pails, and not poop in the sand.

You guys here, and at all of the instances I've run across, have gone out of your way to give us r/efugees a landing pad. I've received nothing but welcoming assistance at every turn, even when I've vented about the learning curve . What more could I ask for?

[-] wildeaboutoskar@beehaw.org 13 points 1 year ago

One of the great things about this instance is that I don't think I've seen anyone complain about the setup in a way that reflects on you guys. There's a lot of understanding that it's early days and it's grown exponentially in the last few weeks. I think the mentality of this instance is what keeps and will keep people here. It's a nice space to be in.

So don't worry, you guys are doing a great job!

[-] JCPhoenix@beehaw.org 12 points 1 year ago

This is impressive thus far. Keep up the good work!

For anyone who hasn't had any experience running a server of any kind, it can be a lot of work. I've run Minecraft servers for my friends, first on hosted services, and then out of my basement. For like 5-10 friends. There were times I was giving up my entire weekend to get the MC server updated, research, get plugins and mods working, speaking with support people, and attempting to fix it all when it broke. When we were using hosted solutions, we technically split the cost, but every month I still had to go around semi-begging for donations (we were a bunch of poor college students/new grads). When I started hosting out of my basement, I bought the computer to run it. It was inexpensive, but still money entirely out of my own pocket.

So I cannot imagine what it's like to run a public-facing service that has thousands of users. One that grew massively literally overnight.

[-] alyaza@beehaw.org 13 points 1 year ago

So I cannot imagine what it’s like to run a public-facing service that has thousands of users. One that grew massively literally overnight.

we've gone from running this on a potato to running it on something actually respectable, and also from ~$12/mo hosting costs to a baseline of around $100

[-] sidewalker@thesidewalkends.io 12 points 1 year ago

I think that it's great what you've done here so far and I wish you all the best in your efforts!

Just a thought; If things ever calm down and you're so inclined to share, I would love a "lessons learned" type post from you and the team. You're possibly some of the foremost experts in the world at operating a Lemmy instance at this point and those of us with micro-instances running on random corners of the fediverse could certainly benefit from your hard-earned wisdom.

Thanks so much for everything!

[-] Rentlar@beehaw.org 11 points 1 year ago

I have already said everything I have to say, except: You are doing excellently with this instance!

Even if you set your goals small, your tireless work to meet them shows. The site is stable and the community feel remains great.

[-] Kwakigra@beehaw.org 11 points 1 year ago

This is the kind of community I've wanted to be part of for a very long time. I would much, much rather experience some slowdown and a bug here and there than what I have been putting up with from Reddit for many years. The fact that not only is this instance still up and running, but you've been getting it to run smoothly more often than not despite this massive influx of traffic is incredible for just 4 people to accomplish.

It has to be stressful, and it has to be especially stressful getting an unprecedented number of requests from people who have no idea what's going on behind the scenes. I hope that most of them are at least polite rather than demanding. All this is to say that I see you guys and I really appreciate the work that you've been putting in at such a critical time.

[-] mobyduck648@beehaw.org 10 points 1 year ago

Really impressed with this place and how it’s run so far! I’m a software engineer and I’m currently taking advantage of a cross training programme to get passable at the infrastructure side of things. I’d be happy to donate a weekend or two here and there for the sake of BeeHaw if that’s any use to you? I can’t commit a huge amount of time at the moment but I really like this community and I’ll contribute where I can if it’ll help keep the lights on.

What are the main pain points with Lemmy’s backend? I’ll dive into the code when I get some time and have a poke around to get familiar if nothing else.

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[-] Vivi@beehaw.org 10 points 1 year ago

I think the attempt to build a culture-first community is really cool and thank y’all for your time and energy! <3

[-] Rawmill@beehaw.org 10 points 1 year ago

You’re doing an amazing job with keeping everything together during these boom times. No need to make yourself stressed out over this

[-] Talidorn@sh.itjust.works 10 points 1 year ago

I remember Reddit early days… it had its bumps along the way.

I don’t expect much this early in. Y’all do it at your pace… I can only promise that I respect you tons more than that Fuckface Apollo killer u/Spez!

[-] V4uban@beehaw.org 10 points 1 year ago

Thank you for the good work

[-] Amiral_Poitou@beehaw.org 9 points 1 year ago

I'm just grateful for what has already been done, there's no rush :)

Thank you for your work !

[-] TheGentleMen@beehaw.org 9 points 1 year ago

Absolutely we’re just happy to be here. You mentioned you have some volunteers that help out on the technical stuff. With the influx of users are you looking for more volunteers? I am sure most of us are still getting used to how everything works but I would imagine that’s not the case for everyone.

[-] alyaza@beehaw.org 7 points 1 year ago

technical expertise and ability to moderate are the two big areas of volunteer support we have in the very immediate term

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[-] catastrophicblues@lemmy.ca 9 points 1 year ago

I feel like a lot of us Redditors are sympathetic to the smaller-scale management (if you can call it that) on Lemmy instances. The admins have surely had a rough week having to deal with the influx. It really just needs to work, which it does very well. Just know that you're doing great--and getting a bunch of requests just means we're enthusiastic :)

[-] Dee@lemmy.world 9 points 1 year ago

Funnily enough, you posted this to what appears to be one of the most understanding communities you could have lol

You and the rest of the team are doing a great job. Unfortunate I wasn't able to make my account on the beehaw instance (just kept hanging on signup) but happy to still be able to interact with the great group you've help put together! Sending love from the PNW 😄

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[-] winter@beehaw.org 9 points 1 year ago

is there a list of development related requests and / or how programmers could contribute?

[-] alyaza@beehaw.org 11 points 1 year ago

best i can currently point you to is lemmy's github for now

[-] ds12@beehaw.org 6 points 1 year ago

If you have familiarity with mobile app development, might be worth looking into the mobile apps for Lemmy as well!

Jerboa for Android

Mlem for iOS

[-] Bluejay@beehaw.org 8 points 1 year ago

I think a lot of us here see and appreciate all yall need to do. I saw the coding request a few days after it was posted - I work from home during the week and would be happy to donate some time to help keep things up and running. I'll keep an eye out - remember there are probably lots of genuine people here that would be happy to help!

[-] Beefalo@infosec.pub 8 points 1 year ago

we’re more comfortable moderationally, but on the technical side we are flying this by the seat of our pants. none of us are big on coding, so we’re not really able to add to Lemmy’s base functionalities This is how it is supposed to be fwiw, great to see that people are approaching this from the social perspective rather than technical. You should not feel pressured to be developers or programming experts to run a community, those are totally different disciplines. Hopefully the resources to manage instances improve so that becomes an easier task

[-] DarbyDear@beehaw.org 4 points 1 year ago

This exactly - Lemmy is meant to allow community managers to focus on that portion while the developers facilitate their work. Speaking as a developer, there's a very distinct difference in the skill sets needed for each field, and there should never be an expectation for one side to do work in the other - trust me, some of my past coworkers are last people you would want managing a community in any capacity. Why should it be different going the other direction?

[-] PenguinTD@lemmy.ca 8 points 1 year ago

As an old timer from BBS/Gamespy era, if you don't like the server, go somewhere else. At the same time, the server owner can do whatever they like to maintain their server AT THEIR OWN DESIRED PACE. Same for the FOSS projects and feature requests, if you are not satisfied, feel free to fork and do your own thing. I am very appreciated that the bot spam is getting taken care of even when viewing "All", it does require some coordination between instances as well.

Side note: Social media is not your life, it's meant for consume some boring time you have at hand while waiting for things.(like waiting for build, waiting for coffee, or waiting for your kids be released by school.) Server owners does now awe you anything, be appreciative and supportive. Before you say, "But...", ask yourself one question: "When is last time you put some of your own free time to help others?"

I am like just fucking amazed by this lemmy+fediverse to even be exist as emigration options, every improvement come with time, so calm down and ride the waves.

[-] OptimusPrime@lemmynsfw.com 7 points 1 year ago* (last edited 1 year ago)
[-] cecirdr@beehaw.org 7 points 1 year ago

Y'all have done a wonderful job. I'm in this for the long haul. I've donated once and will again. I think I'll set up a recurring one this time.

I work in tech in a financial aid office. We regularly get slammed with last minute changes from the govt with little details on how they need to be implemented. So we deal with high volume, high detail (because money is involved as is auditing), and high intensity/speed. It's an ugly mix. I feel like y'all could be in a similar boat. All I can offer is hang in there. Keep putting one foot in front of the other. We support you and I bet you'll discover some crazy talent in these communities that has the intellect, time and energy to help out.

Interesting times to say the least.

[-] sjolsen@beehaw.org 6 points 1 year ago

Thank you <3

[-] burndown@sh.itjust.works 6 points 1 year ago

Your effort is much appreciated

[-] CosmxTi@beehaw.org 6 points 1 year ago* (last edited 1 year ago)

Expectations are set. Been here only a few days and i'm here for it. It's been overall a great experience. Not just with functionality, but the atmosphere y'all have fostered. It works even with the quirks. I'm a firm believer in work life balance, so please, do what you must and stay sane. Really just saying thanks. I will support this however I can.

[-] elleyena_rose@beehaw.org 6 points 1 year ago

Thank you for everything y'all are doing, and you've been doing amazing to keep up with the influx of Reddit users.

[-] kool_newt@beehaw.org 6 points 1 year ago

Massive props to y'all!!! I set up my monthy donation already. When you went down yesterday, I thought, nbd, they must be dealing with a deluge, I'll come back later.

[-] nfld0001@beehaw.org 6 points 1 year ago

I can only imagine that making this work at all can be a challenge. The recent Reddit API intrigue and the user influx couldn’t have done any favors. My moderating and community management experience is much smaller, and I already know that was a headache. I’d figure that the team here is working on all cylinders to keep things running as they are. I look forward to chipping in what I can when I can afford to. In the meantime, for what it’s hopefully worth, you and the team are Witnessed and Valued. I for one am willing to keep patient through the hiccups along the way. We’re on to something exciting here and I look forward to its continued success.

Best of luck, keep on as you are 🫡.

[-] Crotaro@beehaw.org 5 points 1 year ago

Hey, don't worry, I'm sure most of us really appreciate the work you do. Personally, "the site is online and moderated in accordance with our values" is more than sufficient for me!

[-] Jattatak@lemmy.bulwarkob.com 5 points 1 year ago

As a fellow admin, I'm very curious what technical issues you have had, and what the solution looked like for some of them. If you have time to share of course!

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Also just reiterating the thanks. I know nothing about coding or servers or running a forum, or even enough to know what questions to ask. But I do comment a lot, enjoy contributing, and upvote basically everything, so that I shall do!

[-] Skooshjones@vlemmy.net 5 points 1 year ago

Thank you so much for everything you're already doing! It's incredibly appreciated. I will be donating when I get my paycheck in later this month.

Y'all are awesome! :)

[-] pumerogo@beehaw.org 5 points 1 year ago

I have no idea how running a server or instance works, but I can only guess that it is a lot of hard work, especially with so many of us wanting to join.

So all I can say is: thank you for your hard work!

I experienced very few problems and I was approved really quick! I really like it here and the feeling I get from the community. I learnt so much from you all and I think I understand the Fediverse a bit better now! :)

[-] Saanang@beehaw.org 5 points 1 year ago

Thank you for your work and commitment 👍 I used to operate and moderate a forum about a specific tv show in my country. You're doing good work especially under these high pressure

[-] prof@beehaw.org 4 points 1 year ago

Thank you for putting all that time and work into building and maintaining the server and community. I think you've carved out a great place for yourselves here and I appreciate being part of it (in some way or another). I'd volunteer myself but unfortunately I can't help much with the technical issues and I'm very light on time for actual moderating duty, which I've also had to drop on Reddit. But I did set up a monthly donation to help with the costs of running this and I'll probably keep it running until I stop using Lemmy, which might be never.

Thanks for being honest and transparent and I can only emphasise that you guys have done a wonderful job so far. Take a well deserved break as soon as you can please.

[-] Penguincoder@beehaw.org 4 points 1 year ago

That's what I appreciates about you alyaza. Your kind words and immense level of help in everything beehaw. Thank you. I agree entirely with your sentiments. Not a full time gig, not paid for it, but absolutely happy to help for a community that actually cares about it.

You (and the rest of the admins) are appreciated. Thanks for this space.

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this post was submitted on 12 Jun 2023
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Relaxed section for discussion and debate that doesn't fit anywhere else. Whether it's advice, how your week is going, a link that's at the back of your mind, or something like that, it can likely go here.


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