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this post was submitted on 02 Jul 2024
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Gaming
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If we factor in failure rates, definitely the Valve Index Controllers.
I fucking love them when they work, but this is the second or third time that I had to get one replaced by Valve in the 7 months of having them. Please, Valve, Index users are already paying premium money. We'd like controllers that don't just stop working properly despite NOT having hit them against walls repeatedly or anything of that sort. It also can't be super lucrative for you if for every sold pair you create and ship out 5 replacements.
Yeah, I'm also on my third controller RMA. First the stick on the left controller started drifting, then the right controller's plastic started peeling off and finally the right controller stopped working altogether.
At least they did the third RMA for free way out of warranty.
Had to buy a new headset cable on my own though when the display started flickering after 2 years. They also sent me a new plastic clip for the cable on the back when the old one broke and a new left speaker when it started crackling instead of requiring me to send in the full headset so that's pretty cool.