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Amazon Customer Service has become awful
(www.dedoimedo.com)
This is a most excellent place for technology news and articles.
They already told him just keep them. This same thing happened to me few months back. They literally don't have a way to accept the money for whatever reason it is I'm sure there's some reason to it. Probably because there is some insurance type thing in place where they are getting that money from. I just don't understand why OP can't accept that and move on with their life lmao it's bat shit insane to me.