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Amazon Customer Service has become awful
(www.dedoimedo.com)
This is a most excellent place for technology news and articles.
In some cases, it's easier to eat up the cost instead of dealing with one problematic order and having a potential future customer switch to a different site permanently. You can be sure that they won't ask if they said they can't charge you.
Yeah, Aliexpress. All the same stuff as Amazon but at a discount you get for being patient.