Story time?

I work up north where it’s cold as fuck, company flys me in and out. On one travel day heading home somebody at air Canada forgot to plug the plane in after it’s final flight from the day before. I guess with what was drawing power and the frigid temperatures the battery(s) were no longer good to go for my flight. So their plan was to send a mechanic up from Vancouver with new battery(s) and get us in our way. They got halfway to us and realized they didn’t put the replacement battery(s) on the flight. So they had to turn around and get them and come back up. This caused me to miss my connection and the next one they could get me on was the next day. I submitted a claim since everything was 100% within their control. They denied it. So I replied to them with everything that happened, and told them to pay up or I was submitting a a claim with the CTA. They sent me a direct deposit for $1000 and and apology.