I'm not saying that discord servers for support are a good solution -- I think the problems with archiving and search alone should disqualify it as a support platform.
But forums have their own problems. I think it's weird that forum advocates don't seem to consider why it started to fade as a medium. Individual accounts for each forum, the need for active moderation of threads for relevancy, and practices that made for negative user experiences like rules against necroing are all valid reasons (among others) for why people moved away from forums. And I can't think of a great way to prevent the "I need help!!" thread titles besides having moderators or approvals.
Knowledge management is hard, there's a reason why library science is a master's level degree lol
People tweeting stuff. We allow tweets from anyone.
RULES:
Mark NSFW content.
No doxxing people.
Must be a pic of the tweet or similar. No direct links to the tweet.
No international politcs
Be excellent to each other.
Provide an archived link to the tweet (or similar) being shown if it's a major celebrity, figure or any politician. If you replace the "x" at their site with xcancel (so it beomes xcancel.com), and you're not on mobile, it will save video. https://web.archive.org/save is another great option. Archive.is is no longer recommended because they remove/alter content.
If a tweet (or similar) makes a statement of fact, either mark it as "satire" in the body or provide the original source link backing up the statement
I'm not saying that discord servers for support are a good solution -- I think the problems with archiving and search alone should disqualify it as a support platform.
But forums have their own problems. I think it's weird that forum advocates don't seem to consider why it started to fade as a medium. Individual accounts for each forum, the need for active moderation of threads for relevancy, and practices that made for negative user experiences like rules against necroing are all valid reasons (among others) for why people moved away from forums. And I can't think of a great way to prevent the "I need help!!" thread titles besides having moderators or approvals.
Knowledge management is hard, there's a reason why library science is a master's level degree lol