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I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
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this post was submitted on 15 Dec 2023
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Mildly Infuriating
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My guess is that would also occur with valid but non-existing e-mail addresses no? The regex would not be a remedy there anyway.
Of course you should only use the supplied e-mail address for things like mass mailings once it has been verified (i.e. the activation link from within the mail was clicked)
That's exactly what they did. They used something like noaddress@ourbusniess.com to get around the checks we had in place. I've intentionally been vague but most people will give their email address to our customers and won't give a fake one. So under normal situations the amount of bounce backs would be minimal: fat fingering, hearing them incorrectly, or people misremembering their email. Not enough to worry about. Never thought we'd come across a customer intentionally putting in bad email addresses for documentation purposes. They could have just asked us to make the functionality they wanted.