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Which is never. They don't provide anything you can't get with a tiny bit of effort.
If you're drunk or stoned, it's much better to order some delivery than to drive anywhere.
Obviously you could plan ahead to avoid this, but I would rather have gig apps than impaired drivers on the road.
I have this alternative app called 'Phone'. It can do anything the gig apps do: order taxi, order food... that's pretty much it. "Yeah, but where I live all the good restaurants don't deliver any more, you have use gig apps". Yeah, and where I live they do because people don't use gig apps that much and everyone is happier. You were to lazy to call and now you have to deal with the shit apps. You made your bed...
And talk to a human? Pass
I'm sorry, have you actually had mostly pleasant experiences with real humans? Must be nice. Are you with the life complaints department? Yes I've had multiple bad interactions with real people and would like to file a complaint.
iopq has the right of it, have you ever had to experience when their meat flaps make noise? Yuck.
You are being voted down by people like me who generally try to shun interaction with other people. I'm no misanthrope, but in my 30+ years of living I've not met many people I would always interact with when I have a choice.
I'm being voted down? Good thing my instance doesn't have down votes.
And if someone doesn't want to talk to people that's fine, use the apps. Just don't complain that the apps got shitty. That was the plan from the start. You had to be stupid not to realize that the moment they got rid of competition they will start squeezing everyone hard. The choice was always between talking to people or giving full control to bad actors. People made their choice, now live with it.
If the establishment has their own online ordering system, I always try to use it rather than things like door dash. If they don't, I will not call them instead. Maybe that's just me though