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I preefer get good service for being a nice person before than pay for it. Money isn't the mesure for everything.
I used to serve. It is a hard job (all restraunt jobs are) and they deserve to be treated well - both in pay/benefits and respect. But tips absolutely change behavior. And I think it is ok to incenticize behavior in all sorts of situations, including this one.
Ok I get it if I’m like a regular somewhere and the recognize me and can remember what I did last time. But since tipping ends up being an at the end of the transaction thing, how does it change behavior for a place I’m going to once?
If you know that good service typically results in a good tip, you are more likely to provide good service even when the outcome is unknown.
Whn I served, I knew that people with shopping bags tipped lousy (after asking for like 19 refills on iced tea), but business people ate quick and tipped well. I adjusted my service accordingly. Not a sure thing, but it was close enough to true that it changed my behavior.
Good tippers subsidize the bad ones. This is the American way.