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Burger King will use AI to check if employees say ‘please’ and ‘thank you’ (www.theverge.com)
submitted 3 months ago by UnderpantsWeevil@lemmy.world to c/technology@lemmy.world
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The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

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[-] scarabic@lemmy.world 7 points 3 months ago

That’s a very generous reaction to being cussed at for following instructions. I have no problem being asked to wait. I actually appreciate having someone acknowledge that I’m there by telling me to wait. But damn. Keep it classy.

[-] ToTheGraveMyLove@sh.itjust.works 2 points 3 months ago

Clutch those pearls harder m8

this post was submitted on 26 Feb 2026
543 points (100.0% liked)

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