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I work for a supermarket that's recently rolled out AI chatbots to "help" customers find items in store instead of asking staff. (self.fuck_ai)

submitted 4 weeks ago by Cevilia to c/fuck_ai@lemmy.world

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The idea being it reduces the number of staff needed to run the store because now we can restock shelves uninterrupted.

Of course, that's not what's happening. Instead of being asked where our canned mushrooms are, we're now being asked where aisle 31 is, and we're having to take extra time to find out what their actual question is.

Because there are only 14 aisles in the store.

Oh, and I actually like being asked where stuff is, because it breaks up the monotony of bringing out rollcomp, rotating, stocking, facing up, putting back rollcomp, repeat until lunch.

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[-] slaneesh_is_right@lemmy.org 5 points 3 weeks ago

It's crazy to me that a younger generation will never know that google was once a good search engine. Like i could just google serial numbers of equipment, or anything that was on it and you would find the part first try. If you knew just a little bit how search engines worked, you could find ANYTHING. now, not so much. I was looking for so many things where i was shocked how bad it's gotten. Like i couldn't even find something remotely close, because google sniffed out a word and would rather sell me something

this post was submitted on 07 Oct 2025

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