353

I work for a supermarket that's recently rolled out AI chatbots to "help" customers find items in store instead of asking staff. (self.fuck_ai)

submitted 4 weeks ago by Cevilia to c/fuck_ai@lemmy.world

60 comments fedilink hide all child comments

The idea being it reduces the number of staff needed to run the store because now we can restock shelves uninterrupted.

Of course, that's not what's happening. Instead of being asked where our canned mushrooms are, we're now being asked where aisle 31 is, and we're having to take extra time to find out what their actual question is.

Because there are only 14 aisles in the store.

Oh, and I actually like being asked where stuff is, because it breaks up the monotony of bringing out rollcomp, rotating, stocking, facing up, putting back rollcomp, repeat until lunch.

you are viewing a single comment's thread
view the rest of the comments

[-] Sergio@piefed.social 5 points 4 weeks ago

If you’re recording where everything is shelved (and that’s a big IF, I doubt it’s worth it),

Last summer my cousin worked the night shift stocking shelves at a local "superstore" and yeah, they have some database that printed out sheets telling them where a given pallet needs to be shelved. Dunno about smaller stores.

this post was submitted on 07 Oct 2025

353 points (100.0% liked)

Fuck AI

4468 readers

683 users here now

"We did it, Patrick! We made a technological breakthrough!"

A place for all those who loathe AI to discuss things, post articles, and ridicule the AI hype. Proud supporter of working people. And proud booer of SXSW 2024.

founded 2 years ago

MODERATORS

VerbFlow@lemmy.world

MrMcGasion@lemmy.world

TootSweet@lemmy.world

BigMikeInAustin@lemmy.world

cynar@lemmy.world

drmeanfeel@lemmy.world

pavnilschanda@lemmy.world

CriticalMedicine@lemmy.world

WonderfulWanderer@lemmy.world

Communist@lemmy.ml