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Yes, But (media.piefed.world)
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[-] VeryInterestingTable@jlai.lu 87 points 1 week ago

Have you tried our self checkout. We make you work for us so we don't have to hire more employees and you pay the exact same price.

[-] Caesium@lemmy.world 30 points 1 week ago

yes, but some of us got social anxiety and would much rather not have to interact with people when shopping.

[-] IcyToes@sh.itjust.works 24 points 1 week ago* (last edited 1 week ago)

And still, you can ignore the person, swipe card and you keep someone in a job.

Staff don't always want to talk, but they still would like a job.

If we stay in our comfort zone, our comfort zone shrinks smaller.

If we stay in our comfort zone, our comfort zone shrinks smaller.

nah

[-] Caesium@lemmy.world 6 points 1 week ago

I work retail too and I hate having to interact with people just the same. i ain't opposed to having an employee ring me up cause some store don't have self checkout. but I like having the option provided to me

also anxiety is wayyyy more than just comfort zones

[-] IcyToes@sh.itjust.works 2 points 1 week ago

I am someone that has had anxiety and sought professional help for it.

The way I didn't improve it, was by avoiding it and staying in my comfort zone. I had to push myself into situations that made me anxious in order to de-arm it. So the bodies fight or flight reflex doesn't kick in. So the body becomes aware it isn't a threat that requires that physical reaction. Expanding my comfort zone if you will. Obviously some folk will have very valid reasons why that approach may be much more challenging, but avoiding supermarket checkout staff is an extreme level of avoidance. Professional help would be much better for that than self-service tills.

[-] Lucky_777@lemmy.world 3 points 1 week ago

I don't get social anxiety, but sometimes I dont want to talk. Just through in some "yeah, that's right" and "Oh yeah?". They can just talk while you think about the next loot drop you'll get in your favorite game.

They won't know the difference.

Alternatively, if you're sick of people talking to you. Just break the convo and start trying to sell them stuff. People shut up real quick.

[-] lunarul@lemmy.world 6 points 1 week ago

Just through in some "yeah, that's right" and "Oh yeah?"

You're already asking too much from someone with social anxiety.

Just break the convo and start trying to sell them stuff.

Again, what use is this advice to someone who will spend the rest of the week losing sleep over whether that "yeah, that's right" was used appropriately or not?

[-] Lucky_777@lemmy.world 2 points 1 week ago

If you can't say 3 words to someone and blow off convos. How can you even survive in the workplace? Social anxiety, sure, but too much for an "Oh yeah?" Come on.

How will you interact with co-workers or customers?

[-] relativestranger@feddit.nl 28 points 1 week ago

the walmart here must be experiencing a high rate self-checkout 'discounts'. they've added more 'watchers' who are actually watching everything. enough extra bodies now that they could just staff the regular registers, and with less waiting in line for the customer.

[-] IcyToes@sh.itjust.works 10 points 1 week ago

They won't staff them until they consistently have longer queues and see a risk.

Only way to get more checkouts is favour shops with staff and shorter queues that are staffed.

[-] essell@lemmy.world 13 points 1 week ago

Do you feel the same way about getting the stuff off the shelves yourself?

[-] VeryInterestingTable@jlai.lu 4 points 1 week ago

It is the store who wants payment from you and is responsible for collecting it.

It is the customer who wants an item so he may be reponsible for picking it up.

[-] essell@lemmy.world 9 points 1 week ago

Not how it uses to work.

Its wonderful how humans don't have a problem with contradictions when they see one side as "normal"

[-] idiomaddict@lemmy.world 3 points 1 week ago

There aren’t people who will lose the jobs they currently hold because customers get their own products from the store, but there are people who will lose their jobs if everyone switches to self checkout. It’s not a contradiction to view them differently, just like it’s not a contradiction to view the sewing machine and generative ai differently

[-] essell@lemmy.world 7 points 1 week ago

But people did lose their jobs when shops switched to customers getting their own stuff off the shelves.

[-] idiomaddict@lemmy.world 1 points 1 week ago

Yes, and had I been asked at the time, I would have opposed it, unless efforts were made to provide anyone laid off as a result with equal or better work. Given how businesses and governments treat people working as cashiers, that doesn’t seem likely to happen for people laid off as a result of self checkout kiosks.

[-] CaptPretentious@lemmy.world 10 points 1 week ago

I've stopped using the self-check out all together. My grocery store has clearly been trying to do more with less. So I want the bean counter to see people using normal check outs so they're more inclined to hire more people. It's sold to customers as "a convenience" when really it's just having 1 person watch 4-12 self-checkouts instead of hiring more people and having 3 or 4 lanes open.

Also, self check outs are prone to failure, and if multiple fail at a time there's usually a single person having to manage all of them.

My personal belief, if you can't carry the items in your hands, then you have too much stuff. I find it very inconsiderate people who roll up with full carts. I don't care you're reason, but especially if you're like "I have social anxiety", buddy everyone is glaring at you. You couldn't have more eyes on you and more people pissed off at you. And then if there's any error, even more people are looking at you and you're still going to have to deal with someone.

A well trained person will get you through the check-out much faster. I've also had cashier's double check items to ensure they're good (like eggs), or apply coupons for you, or in rare instances I've had something fail to scan so they do an over-ride and set whatever it was to $1 because they just don't care.

[-] sobchak@programming.dev 1 points 1 week ago

Meh, it's more efficient to make less trips to the store and buy all you need in one go, than to go to the store often (less fuel/electricity/time). Some people have large families and multi-generational households as well.

[-] CaptPretentious@lemmy.world 3 points 1 week ago

Yes, and it's more efficient to use a normal check out. Which is what people have been doing for hundreds of years. If you're going through self-check out and you have enough food for multi-generation, you're an asshole. We used to have the express lane, which was for 10 items or less (though it should have said fewer), which was meant to get people with only a few things, through quickly. Self checkout replaced the express lanes. And now people will waste 10-30 minutes scanning things because they have a full cart and can't think about another person, they only consider themselves.

[-] bluGill@fedia.io 7 points 1 week ago

The good ones are better because I can scan faster than your trained clerks. (I never had a job scanning so I'm not trained, and my wife does most of our shopping so I'm out of practice - despite that I'm still faster than most clerks)

[-] hOrni@lemmy.world 7 points 1 week ago

Yes, I did. It's faster. It's the only way I shop since it's been introduced.

I keep hearing this argument, but having to put all my stuff up for scanning fucking sucks. In my ideal world stuff gets scanned when I put it into my cart and at the end I simply pay. Everything else is dogshit. Sadly, there are too few supermarkets that offer this.

this post was submitted on 21 Aug 2025
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