1776
The Product is . . . Comprehensenility
(lemmy.world)
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I've worked in, for and with the health insurance industry, in the past, and adjacent industries (mental, physical, occupational, speech therapies, gp* skilled nursing facilities, etc). It's definitely the middle -men.
They like to push the blame on:
A few major issues that immediately spring to mind: corporate/wealthy individual lobbiests, insurance corporations buying up entire practice providers/insurance-owned pharmacies, such as CVS.