Man people will bitch about anything.
We love ours, sure it's one more (tiny) bin to take up to the end of the drive, but it's reduced our regular garbage quite a bit. They are a good scheme, and they latch closed. And for the person in the article complaining about "three trips" you can literally pop this onto the recycling bin to take it to the end of the drive. It's not that difficult with a tiny bit of problem solving.
They refunded it, then took it right back out, I'm waiting for a reply from them over it. If I don't hear from them by Monday evening, I'll contact prezzy.