There isn't a list of abusers. The only person the files have evidence of abuse is Epstein himself. Per multiple sources interviewed by the NY Times, the only lists in the files are victims and witnesses, and releasing the files would just victimize them again to doxxing. https://www.nytimes.com/2025/07/24/us/politics/epstein-files-trump-bondi-justice-department-fbi.html
Dems are jumping on the bandwagon because it distracts the Republicans from their rampage of destroying the foundations of our country, but the files themselves are a nothingburger as far any actual evidence of crimes.
I think I have learned about seven separate ticketing systems at my work, so far. The specialized ones are associated with small teams I know and can go harass if they don't answer in a reasonable time frame. The big main one, the associates reliably answer quickly, to let me know they can't help me. It all feels very broken.