Many times employers will do this. And she will need to appeal it. I think the limit is three and then they give it to you. But I am not a lawyer. Luckily our unemployment is low here and hopefully she'll find something better.
Is the appeal process literally just resubmitting the application multiple times?
Would it be helpful to reach out to her former manager and ask why/if they made those statements or is it just best to keep our heads down and hope the appeal works?
I'm not sure for the appeals. But her former employer will not want to help you with this.
More specifically, her former employer will end up with additional expenses if she gets unemployment because it's a form of insurance - paid claims result in increased premiums, basically. So they'll actively work to avoid her claim being paid.
That does not change the legitimacy of her claim, nor mean she shouldn't/can't appeal. YMMV by state, of course.
lol, well that much I already knew
I don't know about that state but I had an employer in my state (I mean the llc was from a different state) who challenged my unemployment. The same employer (the guy who owned the small business really) had a severance package I could have gotten if I would have signed a statement an action I took on his orders was my fault. Well I didn't. He tried to say it was with cause to the unemployment office. Well long and short of it is I challenged the challenge and he had to respond with proof which he did not but it delayed getting any checks until I had another job and the unemployment checks that came were not meaningless they did just go toward paying late bills and again having some of a savings for emergency. Overall I lost money because if I had gotten the unemployment in a timely manner I would have been able to prevent late payments on bills. I would compare the process to challenging items on your credit report. The employer has the onus (at least in my state) to show proof.
Check the unemployment laws in your state. Where I live, "performance issues" isn't a valid termination reason for denying unemployment, although filing an appeal letter to a judge is necessary to ensure you can collect unemployment in those cases. Each state is going to have different rules though.
We're going to need to know what state this is in before we progress.
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