1392
How about no? (sh.itjust.works)
submitted 10 months ago by ratman150@sh.itjust.works to c/firefox@lemmy.ml

Everything worked perfectly as it always does.

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[-] SorteKanin@feddit.dk 463 points 10 months ago

No, Firefox doesn't have bugs with your store. Your store has bugs.

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[-] riodoro1@lemmy.world 156 points 10 months ago* (last edited 10 months ago)

firefox has a lot of bugs with our store

Well, I think you got that backwards.

[-] bilb@lem.monster 131 points 10 months ago* (last edited 10 months ago)

At least they seem to be working on it. Directing Firefox users to use a different browser in the mean time, temporarily, seems reasonable even if the language on that popup is a bit imprecise.

I did try adding a shirt to the cart and yeah, it added the wrong size. I'd have to switch to chrome to successfully complete an order at the moment. It's unfortunate, but as long as they're trying to fix it I don't see any point in feeling outraged.

[-] CosmicCleric@lemmy.world 69 points 10 months ago

I did try adding a shirt to the cart and yeah, it added the wrong size. I’d have to switch to chrome to successfully complete an order at the moment. It’s unfortunate, but as long as they’re trying to fix it I don’t see any point in feeling outraged.

As a software developer, if just trying to add a single item to a cart is buggy, then that's definitely something to feel outraged about, software development wise (not literally outraged, but definitely a strong "WTF!?" response).

It's actually really amazing that a bug would manifest in one browser and not another, when just adding an item to a cart. You have to work really hard to make something like that not work correctly.

[-] 4am@lemm.ee 34 points 10 months ago

Yeah seriously, what is so special about what they’re doing here that it has a browser-specific bug?

This isn’t like 20 years ago where browsers had tons of experimental and custom extensions to HTML and JavaScript in them. It’s all standard now.

[-] Blue_Morpho@lemmy.world 13 points 10 months ago* (last edited 10 months ago)

It’s all standard now.

The reason Microsoft surrendered to Google and adopted Chromium is they couldn't keep up with Google's changes to standards and proprietary extensions.

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[-] Crack0n7uesday@lemmy.world 15 points 10 months ago* (last edited 10 months ago)

I wouldn't feel safe entering my credit card information into a site that can't even support Firefox, those are just the bugs they're willing to tell you about...

[-] Evil_Shrubbery@lemm.ee 15 points 10 months ago

Qewl, that's actually a lot better than not even addressing it.

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[-] DenialOfIntelligence 110 points 10 months ago

The bug is they can't track you well enough

[-] const_void@lemmy.ml 98 points 10 months ago

Firefox has a "bug" that makes our tracking code not work. Please switch to Chrome so we can track you.

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[-] kratoz29@lemm.ee 88 points 10 months ago* (last edited 10 months ago)

That disclaimer announcement just screams lazy IT, or general management by your side.

[-] AeonFelis@lemmy.world 30 points 10 months ago

My bet is that FF has some privacy and/or adblocking features that this company doesn't like.

[-] Bransons404@lemmy.world 14 points 10 months ago* (last edited 10 months ago)

There are a few features that FF doesn't have that chrome does, but it mostly involves video streaming. Adblocking is likely the reason though.

Source: am front end dev

[-] FMT99@lemmy.world 83 points 10 months ago

It's not super difficult to just make a standards compliant website. I always wonder how in this day and age people manage to create professional websites with browser specific bugs.

[-] kboy101222@sh.itjust.works 61 points 10 months ago

There's likely zero bugs, but Firefox has more ways to block ads and trackers from affecting you, which is likely to real reason they don't want it being used.

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[-] unreasonabro@lemmy.world 81 points 10 months ago

if you can't even be arsed to fix your website i certainly can't be arsed to buy from you

[-] blocker1980@lemmy.world 14 points 10 months ago

Please be aware it is Firefox with the "known bugs" lol

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[-] rem26_art@kbin.social 79 points 10 months ago

lmao write your website better then. That popup sure looks like its working

[-] BolexForSoup@kbin.social 31 points 10 months ago* (last edited 10 months ago)

“Hello! If you are the operator of this site, it has known bugs with browsers other than chrome. Please consider doing your job and building for use cases other than the majority one when making your website, because it is 2024 and not 1994. If you are unable to, then consider using simpler website builders like Squarespace, which are known to work across a number of browsers. Thanks!”

[-] callyral@pawb.social 59 points 10 months ago

Correction: your store has a lot of known bugs with Firefox

[-] cupcakezealot 59 points 10 months ago* (last edited 10 months ago)

"firefox has known bugs with our store"

it's not my fault you have trouble with designers

also brb bookmarking that site

[-] lnxtx@feddit.nl 56 points 10 months ago

Remember the Internet Explorer domination?

[-] clb92@feddit.dk 15 points 10 months ago* (last edited 10 months ago)

As a webdev, Safari has taken the place of IE now.

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[-] sxan@midwest.social 51 points 10 months ago
  1. Just visited the site with FF, and got no such error. It's a Shopify site, and I'm sceptical.
  2. If it's a typical Shopify SBO, it could easily be a single person - the owner - working out of their house. There is no developer, except those employed by Shopify.

The owner probably populated the store themselves; the entirety rest of their computer experience brobably consists of browsing Wiccan forums, Instagram, and Twitter. And yet, they figured out how to open an online shop and start a business doing something they're passionate about.

Educated guesses, but poking around a bit on the site & following links gives good evidence this person is a person, not a company, and doesn't employ anyone, much less programmers.

And I've never had a Shopify site pop up a message like this. I think OP hit a fluke, or a MITM, or (most likely) has a virus.

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[-] puppy@lemmy.world 48 points 10 months ago

That's a very weird of saying "we use a lot of non-standard code practices in our software".

[-] Anticorp@lemmy.world 19 points 10 months ago

"We haven't figured out how to violate Firefox user privacy protocols yet, so just go ahead and switch to the browser we can easily exploit. K? That cool?"

[-] reddig33@lemmy.world 46 points 10 months ago

It’s time to get rid of the part of user-agent strings that identifies which browser you’re using. It should only include things like mobile/desktop, version of html supported, and JavaScript version supported.

[-] d_k_bo@feddit.de 15 points 10 months ago

There is no uniform "HTML version", "JavaScript version" or "CSS version" that describes which web APIs are implemented. Browser engines support some features that others don't support and vice versa.

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[-] newbeni@lemmy.world 41 points 10 months ago

Absolutely no capitalization? That always makes me back away. You can't even be bothered to make a proper sentence?

[-] regbin_@lemmy.world 18 points 10 months ago

It's a writing style. I like it. I even turn off auto-capitalization on my phone keyboard so my chats are all lowercase.

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[-] Anticorp@lemmy.world 41 points 10 months ago

"Hey there, we can't build a functional website, but just go ahead and give us your email address. MK?"

[-] iAvicenna@lemmy.world 39 points 10 months ago
[-] rwhitisissle@lemmy.ml 38 points 10 months ago

Our storefront was coded with bloated javascript, runs like shit, and Chrome and Edge are good at hiding how bad it is :)

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[-] Yoz@lemmy.world 35 points 10 months ago

Everyone browse that website and when they see the traffic all using firefox. They will get the message.

[-] BananaTrifleViolin@lemmy.world 17 points 10 months ago

Quite the opposite - no one browse that site because it's not standards compliant and/or privacy compliant.

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[-] olutukko@lemmy.world 33 points 10 months ago

"yeah lets just ask our customers to switch browser instead of fixin our website. That will get the job done" I wonder how they came up with this

[-] TrickDacy@lemmy.world 16 points 10 months ago

I build websites, and even when we supported Internet explorer 6, my company wouldn't allow us to display a message like this. Anyone who ever developed a website for IE6 would know that if it were ever appropriate to display such a message, it was for IE6. It was atrocious beyond words. They ignored most of the standards and the browser was also just a security nightmare, yet still just on principle alone the idea was always shot down.

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[-] Ottomateeverything@lemmy.world 13 points 10 months ago* (last edited 10 months ago)

"Why spend thousands of dollars on paying someone to fix it when we can pay them hundreds to spend an hour writing a dialog box?" - Some storefront owner

[-] plz1@lemmy.world 27 points 10 months ago

That store is hosted on Shopify. I'm quite confident they handle Firefox just fine. The customization(s) the company made to defaults on the other hand...

[-] JiveTurkey@lemmy.world 26 points 10 months ago

I would never shop there again. What a joke.

[-] CosmicCleric@lemmy.world 26 points 10 months ago

I'm having a 90's Internet Explorer flashback.

[-] akilou@sh.itjust.works 24 points 10 months ago* (last edited 10 months ago)

Put it up on that new dashboard thing they set up

Edit: here it is https://blog.mozilla.org/netpolicy/2024/01/19/platform-tilt/

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[-] DaCrazyJamez@sh.itjust.works 21 points 10 months ago

This seems like like a perfect opportunity to visit your competitors website!

[-] KpntAutismus@lemmy.world 15 points 10 months ago

time to bust out user agent switcher.

[-] amir_s89@lemmy.ml 15 points 10 months ago

That's it, they just lost a prospective customer!

[-] NotAnArdvark@lemmy.ca 14 points 10 months ago

"... but sign up for our newsletter!"

[-] MonsiuerPatEBrown@reddthat.com 13 points 10 months ago

Using arguments from the 1990s internet to coerce users seems .... gnarly, my dude.

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this post was submitted on 20 Jan 2024
1392 points (100.0% liked)

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