the warranty excludes any damage that results from overclocking/overvolting the processor. However, other unrelated issues could still qualify for warranty repair/replacement
So they'll arbitrarily decide what to cover and always have a reason for denying coverage, got it.
They only have that option if you run the cpu outside of design spec. Rambunctious o/c’ers no longer get a free replacement at AMD’s expense, and helps amd figure out if there’s a problem with cpus if they are failing and are not o/c’d.
Yeah, I don't really see much of an issue here. If you get a defective chip back, it's probably a good data point to know if it was "abused". Even if it's just so you can ask more questions, or prioritize problems that show up on non-OC'd chips rather than flat rejecting an RMA.
I don't o/c my 7700x. I have no need to and I want longevity. I'd have even less of a need to o/c a thread ripper!
The design spec of a CPU is the clock speed it runs at coming from the factory, overclocking by definition means going above it - that's why it's called overclocking.
No, only if you've overclocked and the fault is one that could be caused by overclocking. Honestly, I think it's absolutely fair for them to not replace a CPU if you killed it yourself by running it outside of spec. Most manufacturers would just say you're SOL if your CPU dies and it's ever been overclocked, even if the issue is unrelated, so I think this is a pretty good policy for them to have.
Granted, it's possible that they could always say that it was the overclocking that killed it whenever the fuse is blown, but considering how heavily AMD leans into customer good-will and positive sentiment about the company, they will probably try their best to honor any legitimate warranty claims.
That's a bit shitty but hopefully they don't just use it as a trap to deny any warranty coverage on an overclocked CPU.
Meanwhile Intel will void your warranty if you've enabled XMP. I don't know if they have a way of telling if you did so or not but they will try to trick you into admitting it when you're asking for an RMA.
It's not shitty, it's fair. If damage is caused by the overclock why should the manufacturer foot the bill? You modified the product to run outside the specs!
The "shitty" part of it is it's a binary one time feedback. If the fuse blows that's it. It doesn't matter if the CPU failed for something else the fuse can't unblow. I don't know what type of fuse they're using, would it blow with any level of over clocking, or with an extreme amount, is it a time delayed fuse that requires a bunch of time over clocked or is it instant? If i want to over clock just a bit but test it at a higher clock rate before setting my desired speed will that blow the fuse? The only point of the fuse is to determine if the user "missused" their cpu at any point.
It's probably a collection of fuses instead of just a single one. One for xmp, one for each of the pbo options, various ones for manual OCs. I'd guess there's tiers of how aggressive the OC is, maybe a counter for how many times it was booted with that OC enabled.
I wonder how much extra cost that would add to CPU production. There's probably some cost benefit analysis looking at the saving from denying warranties to the cost of extra components on the chip.
I think they'd scale well so it wouldn't have that big of an impact. Like it could be one set of fuses for the entire chip. Even a KB of those fuses wouldn't take up much area on modern chips. That's if they are detecting settings or overall chip power.
If they are detecting OC damage to circuitry, that might involve a lot more fuses throughout the chip along with circuitry to read them (or at least detect their state), which could be more involved. Though there is already circuitry to test the functionality of the chip at a fine level for binning and QC, and it might be trivial to add some fuses to that.
It's a bit shitty because we then have to trust that they won't use this as an excuse to void the warranty on chips that had a fatal defect to begin with. Overclocking is pretty safe unless you're doing extreme overclocking and they won't say how they determine if a failure was caused by an overclock or not.
It's definitely "more fair" for AMD than Intel to do it since they don't charge a premium for unlocked processors but I still don't like it. They developed PBO, it's a feature included with the CPU I bought, I want to be able to use it without fear of losing my warranty, but even just enabling that will trip that fuse.
It's just like a car having an odometer. This would come in handy when buying second-hand, remember all the uncertainty about the condition of used GPUs?
(That is assuming they make the state user-readable though.)
That's actually a nice idea, if it's, as you said, user readable in eg. CPU-Z
this should be industry norm there is way too many bad users
A lot of people in the comments seem to not understand that overclocking IS running the hardware outside the specs, unless that hardware was specifically meant to do that.
It's exactly like overclocking GPUs in the late 90's, for them to fry themself after a month. You went outside ther specs for doing that. Even if I replace the speaker from a telephone, and the keypad stops working a month later, I have voided the warranty already by doing the speaker change as they can't know if the now not working keypad was done because of you or a failing unit.
Even if I replace the speaker from a telephone, and the keypad stops working a month later, I have voided the warranty already by doing the speaker change as they can't know if the now not working keypad was done because of you or a failing unit.
This is false. They have to PROVE that the repair that you made caused the keypad to fail in other to void your warranty, at least in the USA. Most people are misinformed as you are however, and they'll TELL you that's the case to make you go away, despite it being illegal.
warrantys are optional buy it or dont or get out of my mom and pop Microcenter
eating a piece of bread after the best by date is also using hardware outside the specs
The bakery does not know when the bread will mold, but they know it probably won't start to for a certain number of days. The best by date is that day minus four to seven.
exactly
Mmm. Raising prices. Implementing anti-consumer tactics. Where have I seen this before....?
Oh, I know. When a company becomes the bad guy. Just like the Intel monopoly from 2011-2018. Or Nvidia. Or microsoft in the 90s. Or Google or Amazon now.
Remember when checked bags were free on airlines and they didn't nickel and dime you to death? When seats had room? When exit rows were free? This happens all the time, and it's never a good change.
Your airline example fails when you account for ticket price trends and access to flights for the poor.
Is it really that equitable, though? Some airlines hold a monopoly on certain routes, and people fly much more often now, to the tune of a couple hundred dollars round trip. Cars and planes doomed our already-faltering rail lines, which were our best shot at low cost, low carbon transportation. We can still do it, but we've coughed up a ton of money to a few air carriers when we used to have a booming consumer rail network.
Anti-consumer tactics of having mechanisms to detect when a customer has abused the product they might try to get replaced for free, that they say in this article won't automatically mean the warranty is rejected?
You're free to overclock your computer hardware, but you take the risk on yourself when you do so. It's always been this way. If you want to be covered by warranty, keep it in spec, hit "no" when the warning comes up that enabling this feature can void your warranty.
Do you even need to overclock a Threadripper?
Why not if you've got thermal space to use? Overclocking will help with single-core applications where it would struggle more otherwise. It's also just a general boost to performance for free.
I kinda wish it were possible to overclock a single core and be able to direct single-threaded processes to it. I understand how CPUs and clock speed works, I'm just saying it would be cool.
That said, as I sit here thinking about it, it might he possible to have a core that uses a higher-frequency harmonic as part of the architecture of the chip. It might need a larger L1 and some special transport architecture to step the processed data back to the lower clock speed, but I don't think there are any physical or computational reasons it shouldn't be possible.
Man the Intel Core Duo 2 was a snapshot in time where overclocking was acceptable.
Those chips could go, and that rerelease just kept that train going.
Is the Auto OC covered by this or are they talking manual OC?
I hope they don't screw the auto OC. I have never OCed but my motherboard did decide once that my normal default core frequency of 3.2GHz was too low, and did an automatic unstable OC which resulted in a nice and high 1,2 GHz -__-. I had to switch it to a manual OC, and then back to automatic and it was fixed.
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