What a bad take. You expect employers to stop exploiting their staff by underpaying them? Un-American

Tipping is messed up on both ends for both the delivery person and the customer when you think about it.

Tipping is basically a way for a corporation that could actually pay a livable wage to instead not do that, and then criminally underpay their employees - after all, the customers will just pay extra to make up for the literal below minimum wage pay the corporation is paying the delivery person.

the question is how to kill it. anytime someone suggests that they just won't tip anymore, they're deluged by a torrent of hate because "that's not how it works!" yeah, they know and they want to change it.

seems like the only acceptable answer is for business owners to recognize that tipping culture is wrong and voluntarily, through the goodness of their hearts, abolish tips in their establishment and pay a living wage. this is super admirable for the very few businesses that do this, but its wildly unrealistic to think it will happen. so the default is accepting that businesses will continue to exploit their workers and their customers kind-heartedness.

Yes! I never know how to feel about being prompted for a tip when I get carry out. Normally the tip is for table or delivery service. I don't think I should be obligated to compensate someone's wage for running my credit card and handing me a bag.

It is is 100% the case that establishments know customers will feel obligated to tip in any scenario they are prompted.

Hell, how do I even know that such a tip goes to the service staff who are paid less than minimum wage?

They often have to pay for the gas. But then again, if they didn't get tips, and they wouldn't get enough money from the job, then they wouldn't take it in the first place. Which means then the companies would have to actually pay enough money, meaning the drivers wouldn't actually need tips. Tipping just needs to go. It's a stupid fucking system to rob the customer of more money than necessary and breeds those confusing social standards that cause nothing but conflict.

Well then I'm scum because I would contact the company and demand my tip back and tell them exactly why.

I normally agree with you - if something got misdelivered or an item is wrong, it's best to give the benefit of the doubt, they forgot or they're having a bad day or whatever. No reason to tank a person's whole side job.

In this case though, considering it's the driver directly swearing at the woman and indicating he thinks she has wronged him, and obviously he knows where she lives... I can't necessarily blame her for reporting it to be on the safe side. That's a lot different than just forgetting a drink.

getting someone sacked for having a bad day is a scummy thing to do

It is, but only because losing a job means that person might now lose access to food, housing, and healthcare. That's a really steep price to pay for what could be an isolated incident. But that's not something to lay at the feet of the person tipping here. They are also a victim of the structure we've created. They need to choose between shutting up and accepting verbal abuse in their own home or speaking out and possibly triggering events that ruin the delivery driver's life? Neither of those choices are acceptable.

Yeah, no. You freak out on me like that, especially on a 25% tip, I'm absolutely reporting you to your manager. That kind of entitlement deserves to be destroyed and I don't feel the least bit bad about someone losing their job for bitching out a customer unwarranted.