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submitted 1 year ago* (last edited 1 year ago) by cosmicsploogedrizzle@lemmy.ml to c/lemmy@lemmy.ml

I've seen lots of discussion on reddit of users trying to get others to join Lemmy and the prevailing reply is that it is too difficult to navigate and comprehend. Having to answer multiple questions and wait for manual verification is combersome and is limiting growth at a time when nothing should be standing in Lemmy's way. Combine this with server/instance selection analysis paralysis, and you get my point.

The linked mastodon blog post sums up my thoughts, but the TLDR is essentially this:

Don't let the perfect be the enemy of the good. Don't let dreams of decentralization interfere with the greater goal of achieving the network effect.

We should all be telling people to go to lemmy.ml and sign up. The devs should be too, and they should rethink/remove the questions and waiting period. Hell, just put a captcha. Discussions about servers and analogies to email as an example of federated service we all already use is a waste of breath. We shouldn't have barriers to entry.

Thoughts?

EDIT: I've just found kbin.social and find it has superior signup options. It's just: make an account (email/password), or sign up with Google or Apple. No server talk. Upside is the layout is nice and it acts as a Lemmy instance (threads) as well as a mastodon instance (microblogging). Only downside currently is that their android/iOS app is in development and isn't ready yet, so desktop only.

https://github.com/ernestwisniewski/kbin

https://kbin.social/

I think this might be the better recommendation for newbies at the moment.

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[-] Fabriek@beehaw.org 25 points 1 year ago

I think the way Mastodon is handling new users is pretty problematic. Not only did this lead to huge amounts of spam on the network because Eugen's instance couldn't handle the amount of new users, but also this goes against the very idea of federation.

Unpopular opinion: if finding an instance is too hard for you, maybe the federated internet just isn't for you. I see people on reddit still complaining about how difficult Mastodon is, and I'm sorry but if that's too complicated for you, just stay on reddit. Considering the level of discourse of both sites, I think it's a feature, not a bug.

[-] JshKlsn@beehaw.org 31 points 1 year ago

Unpopular opinion: if finding an instance is too hard for you, maybe the federated internet just isn't for you.

I don't really agree with that take. With an attitude like that, Lemmy, Mastodon, Pixelfed, etc will never take off. You'll always be here screaming into the void because no one else will be around to chat.

Without making the on-boarding easier, Reddit, Meta, and Twitter will continue to screw everyone over.

There's nothing wrong with throwing someone in an instance to get them used to everything, especially when you are able to move your entire account to a different instance easily. It's not like you're locked down to the instance you were originally placed in.

I mean shit, I understand instances, but I gave up the first time I tried to join Mastodon because I was too lazy to sign up for an instance in my browser, and then copy the details into the app. Wasn't the lack of knowing, it was the multistep process that felt like a waste of time.

[-] argv_minus_one@beehaw.org 22 points 1 year ago

Didn't seem so hard to me. Pick an instance, fill out the sign-up form, click a link in an email, and that's that. It was actually significantly easier than usual because it didn't require me to spend an hour reading legalese.

Onboarding Lemmy wasn't awful either, but the “why do you want to be here” question was rather intimidating, as if to say I'm not welcome here until I prove my worth. The last thing we should do is give people the impression this is an exclusive club. We're trying to filter out toxic people, not shy or humble people.

Note that I onboarded using my desktop. If there are any issues with onboarding on a phone, I wouldn't know.

[-] Fabriek@beehaw.org 11 points 1 year ago

Yeah you're probably right. It's also not very healthy to have a barrier like this around a community. You wouldn't want just the tech savvy users on your site -- there's lots of interesting people who don't know or care too much about computers.

Still, I'm happy Mastodon hasn't yet been overrun by the masses like Twitter. shudders

[-] alienBlues@lemmy.ml 23 points 1 year ago

I'm a new user, so my opinion counts as such. My first concern upon signing up was understanding which communities I was allowed to see from which instance. Maybe a page where people can search by communities first and then show them where they are hosted/federated could solve this issue. Also, improving federations between servers could ease the signup process too. If any server allows communities from most other servers to be viewed, choosing what instance to join will be more a matter of personal beliefs and tastes than else.

I'm afraid that setting a default instance could cause it to experience explosive growth and monopolization of the communities. As someone pointed out in a comment in another post, while users on Lemmy are growing, donations are not, so the bill for a single instance with all the people on it will probably be huge. Also, if all the largest communities are going to be on a single instance, how difficult will be to create new original ones to bring some people to the small servers?

Captchas are bad for privacy. They allow the provider to track users between websites, and they are also bad for people because they are generally hard to solve for people with impairments. Also, automated solutions to bypass captchas exist on the market.

Also, I believe a network with high-quality content is better than a bigger generalist one. A little barrier of entry and manual screening of people may serve well for this purpose, so I'm favorable to keeping it.

[-] tmpod@lemmy.pt 13 points 1 year ago* (last edited 1 year ago)

At the moment, the only tool I know is available for that is https://browse.feddit.de. It should be officially endorsed by the project and available on join-lemmy.org, imo. It crawls the network and allows you to search for communities and see where they are hosted!

As for CAPTCHAs, Lemmy does not use any third-party provider, but rather a little library that generates them given a set of noise functions to apply. I'm not entirely sure how effective the top difficulty ones are at stopping OCR bots and the likes, but they seem pretty good.

[-] dessalines@lemmy.ml 4 points 1 year ago

I can verify that although the capthas here in lemmy are privacy safe, they unfortunately do not prevent bots. The only thing that has proven to eliminate them, is registration applications.

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[-] hamborgr@feddit.de 8 points 1 year ago

Well said. This is pretty much what it comes down to imo. A decentralized platform should avoid all centralization at any cost. Monopolization just hurts other instances and communities while severely limiting diversity.

[-] kosmo@satl.ink 7 points 1 year ago

Another problem with "everyone just joins lemmy.ml" is that eventually it becomes the weakest link, and other instances will either accept the hordes for the volume/content, or be forced to isolate. It's much better if we hide the cost of decentralization from users but also keep the decentralization as much as possible. It's not an easy problem, but it's worth solving.

[-] jdp23 5 points 1 year ago

Great points. A signup that focuses on communities seems like a great idea, a lot of people will be looking for alternatives to their favorite subreddits. And 💯 on the accessibility problems with captchas.

Also, Mastodon's switch to making mastodon.social a default signup is leading to more centralization (signups have decreased significantly on other intances) and hasn't led to overall increased usage (total accounts and monthly active users are both relatively flat). So I'd be leery of using it as a model.

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[-] that_one_guy@lemmy.ml 21 points 1 year ago

I think the main problem here is that there isn't a really accessible explanation of federation and how these social platforms differ from the other, larger options. There is lots of great documentation for interested users to acquaint themselves with, but it would be beneficial to have a more 'elevator pitch' version that can get people moving through the signup process with more confidence. Even just a short message saying: "hey, choosing your instance isn't as important as it looks right now, you'll be able to freely use any other instance once you sign up" could go a long way towards making on-boarding much smoother. Once a user is in the system, they can learn what details they care about through osmosis for the most part.

I do think that having a default instance would help with streamlining the on-boarding process, but I don't think that the idea aligns with the values of lemmy as a whole. It's important to keep services decentralized in order to keep things free and open.

[-] Catsrules@lemmy.ml 6 points 1 year ago* (last edited 1 year ago)

I personally look at federation like email. Doesn't matter if I am using a Hotmail email address. I can still talk to everyone over at gmail, icloud, yahoo, Comcast etc....

email is the original federation service.

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[-] thegiddystitcher@beehaw.org 5 points 1 year ago

A default instance would help people signup more easily, but afaik there's currently no way to migrate to another instance right? So this approach already causes problems on Mastodon but it seems like it would be even worse over here due to people then being "trapped" on whatever the default is.

[-] Kierunkowy74@kbin.social 20 points 1 year ago

I've just found kbin.social and find it has superior signup options. It's just: make an account (email/password), or sign up with Google or Apple. No server talk.

Actually, it is not a superior signup option*. /kbin simply has no other English-language server! (remaining three /kbin servers are Polish-speaking)

*Well, corporate logins being available as an option actually are an advantage - for not-deGoogled users.

[-] hybridhavoc@beehaw.org 11 points 1 year ago

This is the same trap people are falling into with regards to Bluesky. "It's just easier" because no one else is running a server using that software yet.

[-] necrophagist@lemmy.ml 4 points 1 year ago

I just tried signing up for kbin, can't even login it just says "your account is not active" and i got no email verification or anything. Very janky...

[-] ernest@kbin.social 6 points 1 year ago* (last edited 1 year ago)

Hey, I manually activated your account, and later I'll check the logs to see why the email didn't arrive.

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[-] iod@lemmy.ml 17 points 1 year ago* (last edited 1 year ago)

yes please. This is lemmy's time to shine. If the servers can handle the load and people don't understand the Fediverse just yet, i say let people be directed towards one good location.

As far as i can tell, after people join and learn the basic interface they start asking questions about the broader capabilities of the fediverse on their own.

[-] cosmicsploogedrizzle@lemmy.ml 10 points 1 year ago

Yes! And the devs should then make a big blog post like my linked mastodon post. Then we can spread it all over reddit starting on the 3rd party app communities for Apollo, Reddit is Fun, Sync for Reddit, Bacon Reader, Narwhal, etc.

The users will flood in...just like good lemmings do

[-] golden_zealot@lemmy.ml 14 points 1 year ago

As a new user, I think someone with a lot of experience with federated social media platforms and Lemmy specifically should create something that can be passed around which makes it easy to understand for incoming users.

An infographic or short video would probably help a lot.

[-] cosmicsploogedrizzle@lemmy.ml 8 points 1 year ago

While I agree, I almost feel the opposite, at least for initial signup. One they have an account though, sure! Check out my post edit.

I currently recommend telling people:

"Go to kbin.social and sign up with email, Google, or Apple."

I think that's all the sale that's required. Once someone has an account and is browsing, they are going to have questions like, "what the hell is beehaw? Lol." I think at that point they will be more receptive to learning more.

If you show people a ppt or video beforehand I think they'll checkout mentally and won't give it a try.

[-] golden_zealot@lemmy.ml 10 points 1 year ago* (last edited 1 year ago)

I can respect that, but as a user who has just made an account, I am hesitant to clog the place up with a multitude of questions, particularly when I expect there are others like me who would be asking the same questions at the same time.

I am receptive to learning more, but being new, I don't know where to ask and there doesn't appear to be a resource readily available I can go to in order to learn that.

As a result I would think being proactive versus reactive might save everyone some time is all.

Furthermore, most of the talk on reddit is to join via lemmy.ml at this point, so regardless of best practices, it should be expected this is going to be the entry point for most new people at this time.

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[-] cosmicsploogedrizzle@lemmy.ml 7 points 1 year ago

I found the video here helpful!

https://kbin.pub/en

[-] cavemeat@beehaw.org 13 points 1 year ago

Oo, I hope this posts gains traction, you're totally right, although I speak from the perspective of someone who started out not knowing shit about fuck with federated social media, to being exclusively on it now.

[-] CHOPSTEEQ@lemmy.ml 13 points 1 year ago

I think it’s a great idea. Let there be an Ellis Island, accepting the tired, the hungry, the poor. As long as there are signs everywhere letting them know “you probably shouldn’t live the rest of your new life here, try somewhere else!”

[-] argv_minus_one@beehaw.org 10 points 1 year ago

If that's what we want to do, then there needs to be a straightforward way to move your account to another instance.

[-] WhoRoger@lemmy.ml 10 points 1 year ago

You can't have a default server unless someone is ready to pay for it. (Idk how Mastodon does it.)

What I'd do is:

  1. have every instance list its most prevalent topics/communities/interests (technology, games, communism, memes...)

  2. when the user is signing up, have them select their interests

  3. try to find the ideal match. Let the user override if they want to, perhaps let them know if the community is tiny, requires approval etc, but other than that just show a "suggested instance: example.org, change link"

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[-] Skimmer5728@lemmy.ml 7 points 1 year ago* (last edited 1 year ago)

i like mastodon's approach - its clean, simple, and easy to understand.

i think the fediverse is just a very hard concept for people to wrap their heads around if they aren't internet savvy or already knowledgable on these things. i think in general there needs to be an easier way to fully explain what it is and get it across to people.

lemmy should def adopt something similar here to mastodon. i think having a default server is smart and probably the right move (with the "Pick your own server" option or something similar right below, just like what Mastodon is doing, so users easily have the option), HOWEVER i think before that happens, lemmy does need to allow migrating and moving servers, and ik lemmy.ml is being overloaded really badly rn in general, so those issues probably need to be sorted too.

I think they need an easy wizard, some way to guide users to an instance they could use to sign in. Ask a couple questions and then bam here you are. The biggest issue then is "Well you don't go here to sign in now you use this url. " lemmy could add some sort of redirect though for known people?

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this post was submitted on 04 Jun 2023
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Lemmy

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