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[-] SpeakinTelnet@sh.itjust.works 119 points 1 year ago

In other words, you might not want to trust them because they killed off a Pixel Pass that 25 people signed up for, a Google Podcasts app that was basically a browser in an app shell that was given a proper replacement, a niche business presentation screen in Jamboard, and Stadia…freaking Stadia. They gave you all of your money back and let you keep the controller, guys.

It's not a good look when right off the bat it dismisses what is valid concerns by treating the opposition like they're just whining.

[-] blayde 51 points 1 year ago

For real I was going to say this reads like a Google marketing AstroTurf. Just watched the linked MKBHD video and it's not unfair; definitely not "weird"

[-] Drinvictus@discuss.tchncs.de 21 points 1 year ago

Stadia was amazing. I blame everyone but Google on its demise. You could literally play CP 2077 without a console but people still stuck to PlayStation and Xbox. Google handled the shutdown so well. I played around $500 worth of games got the money back. Kept two controllers and bought a steam deck with that money

[-] LastYearsPumpkin@feddit.ch 16 points 1 year ago

Cloud gaming is bad for history. If the game was only released for the cloud, and that game is shut down, or the cloud service shuts down, that game is gone forever.

They want to push it, because it gives them control over every aspect of the experience. They know everything you do in the game, you can't mod it, you can't pirate, you can't play offline, you can't do anything unless they say you can.

[-] sysadmin420@lemmy.world 5 points 1 year ago

Without a doubt it was amazing and me and my family were extremely sad, but in the end what is there to be mad about with stadia... I was part of something different, I was also a founder and played all the time. I think I owned all the games before I didn't 😂

[-] avidamoeba@lemmy.ca 4 points 1 year ago

I just got a nice discount on my Pixel 8 preorder with my Stadia refund.

[-] independantiste@sh.itjust.works 19 points 1 year ago

The thing is, google guarantees 7 years of support, they can't cancel that. The services they closed had no promise on the longevity

[-] stifle867@programming.dev 21 points 1 year ago

In 2015 Google said "With Google Photos, you can now back up and store unlimited high-quality photos and videos for free". This is no longer true, even considering their vague corporate speak promise of "unlimited high-quality". By Google's own wording within the Google Photos app the options are "Original quality" or "Storage Saver". There is no high-quality unlimited option.

But it's not even about explicit promises. It's about the constant erosion of user trust. Having to read into the details and interpret marketing vs legal speak does nothing to alleviate that Google has done this to themselves.

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[-] ricecake@sh.itjust.works 9 points 1 year ago

I dunno, I kinda don't disagree with them. Companies discontinue products all the time, and Google just seems to get a lot more flak for it.
Apples discontinued the iPod, and a bunch of different hardware devices. I'm about as worried that they'll discontinue the iPhone as I am that Google will discontinue the pixel line.

[-] SpeakinTelnet@sh.itjust.works 9 points 1 year ago

I'm not sure I get your point, people should not doubt Google's promise not because they don't discontinue product but because everyone does?

[-] ricecake@sh.itjust.works 4 points 1 year ago

More that the concern feels hyperbolic. You should feel as much concern of Google canceling a flagship product as you do about apple doing so. I don't see iPhones, pixels, or say, Kindles going anywhere soon.
It just doesn't feel like a reasonable concern, proportional to how much attention it gets.

[-] SpeakinTelnet@sh.itjust.works 5 points 1 year ago

I doubt people takes apple claim for granted either, they do have a class action lawsuit due to them volontarily throttling their phones.

[-] Ozymati@lemmy.nz 2 points 1 year ago

I think more Pixel's a true flagship product. Big Tech corps are always launching likely contenders, then they evaluate them over time and if the benefits don't realize or they find a better product it gets discontinued.

But some products are proven. The only way Alphabet and Apple would discontinue their flagship phones is if there's some kind of mass turn away from mobile phones. Same as how Alphabet is not going to exit the search engine field.

[-] HKayn@dormi.zone 7 points 1 year ago

Because the opposition frames the situation as Google never keeping any promise ever, in addition to refusing to acknowledge Google's positive precedent with Android updates.

If you view the Android update situation in isolation, you'll see that in the 10+ years Google has sold Pixel and Nexus phones, they have kept each one of their Android update promises.

[-] kitonthenet@kbin.social 64 points 1 year ago

We’re now at the point where tech media has turned and will now have you believe Google should be questioned, is untrustworthy, and that their promise means nothing

This is worse than even the most insufferable apple fanboy.

Google! Untrustworthy!

God I can’t imagine why anyone would think that

[-] fiercekitten@lemm.ee 8 points 1 year ago

God I can’t imagine why anyone would think that

This made me laugh out loud

[-] stifle867@programming.dev 64 points 1 year ago

The article makes valid points but completely misses the real point. The real point, that has been pointed out every single time Google kills another product, is that every time they do that it erodes user trust. This point has been harped on for years, with more and more people agreeing with it the more and more Google kills products.

Is it any surprise then, that we're finally reaching a critical mass of users not trusting Google? It's less update this specific promise being untrustworthy, then the entire company being untrustworthy and this just happens to be the point that the dialogue had changed.

[-] GenderNeutralBro@lemmy.sdf.org 63 points 1 year ago

not as if the Pixel 8 is just a small Pixel 8 Pro – it isn’t.

Could've fooled me.

The phones are nearly identical. The Pro has more RAM, a different secondary camera, and a third camera.

Apple absolutely should be (and is frequently) criticized for artificially locking features to certain models.

Obviously it's a good thing to have increased software support. 7 years of security updates is, on its own, a big deal. Google deserves credit for that. But they also deserve to be called out on their bullshit, same as Apple or any other company.

[-] rgb3x3@beehaw.org 5 points 1 year ago

What are you talking about? Apple should be lauded for at least having the phone tiers that they have. There's choice for every type of buyer. The 15 pro vs pro max is 3x zoom and 5x zoom. That's IT. You get the same features between each pro phone and get to choose the size that works for you.

Google has hamstrung the smaller phone with a worse screen, much worse camera system (video boost is locked to 8 Pro), no temperature sensor, slower wireless charging speeds, less RAM, gorilla glass Victus 1 vs 2, and an annoyingly glossy back glass.

I bought an 8 Pro for the camera system because I didn't want to be locked out of the better ultra wide and telephoto, but I wish I could have gotten that in a smaller size.

[-] Nath@aussie.zone 40 points 1 year ago

In defense of Google, I have a first-gen Pixel that still gets unlimited Google Photos uploads.

This phone is seven years old and Google had kept its commitment that photo uploads would remain free for the life of the phone.

[-] tilgare@lemmy.dbzer0.com 19 points 1 year ago

Also in defense of Google - I'm still grandfathered in to the $8 plan for YouTube premium because I signed up and have remained subscribed since 2013 when they offered promotional pricing at the beginning of Google Play Music. Years later, they added YouTube Red (now Premium) to the subscription which REALLY sweetened the pot. But they've never bumped my subscription price up.

[-] xts@lemmy.world 18 points 1 year ago

Ah yes, let’s defend Google for not raising the price of features that were free to begin with like listening with screen off and background listening? Not really sure how much lower the bar can get here

[-] mojo@lemm.ee 13 points 1 year ago

I pay $0 for uBlock Origin lol

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[-] LastYearsPumpkin@feddit.ch 12 points 1 year ago

I signed up for the original family plan, and they raised my prices multiple times.

They also killed off YouTube premium light.

I think you're only paying the original price cause of a glitch.

[-] eric@014450.xyz 5 points 1 year ago

Same here. At $8 it's an amazing value. I plan on keeping it until they kill off parts of it or raise the price.

[-] lowleveldata@programming.dev 6 points 1 year ago

At $8 it’s an amazing value

Except it's not

[-] xts@lemmy.world 6 points 1 year ago

IDK why people are downvoting. I could see it being decent for YT Music but for YT Premium you’re literally paying for features free software can do for free. So it’s not really a good deal by any metric.

[-] cole@lemdro.id 2 points 1 year ago

I don't think this is a good POV. The biggest reason I prefer to pay for YT Premium is so creators still get revenue from me watching their videos

[-] xts@lemmy.world 2 points 1 year ago

Except if you want to support creators and ensure they get all the money there’s far better ways that aren’t paying for adblocking lmao.

YouTube makes more money than ever, they are being greedy AF.

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[-] Scrollone@feddit.it 4 points 1 year ago

I envy you. My OG Pixel has broken down :(

[-] Nath@aussie.zone 13 points 1 year ago

The Pixel hasn't left the house since 2018. All it has done since then is run SyncThing and upload the photos/videos taken by my current phones.

[-] b0uldr@lemdro.id 2 points 1 year ago

Maybe will consider doing that on my Poco F1 (which is spoofed as a Pixel XL) once I get a new daily driver

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[-] hitmyspot@aussie.zone 3 points 1 year ago

Be prepared to pay when it dies. I assumed it wouldn't count when I got a new phone. It does. So now they want me to sign up for a plan. Well, now they want me to pay more for a higher tier. I got a nas instead. I'm cancelling the plan.

[-] Nath@aussie.zone 3 points 1 year ago* (last edited 1 year ago)

I forgot that I had years of free uploads from my Pixel 2. That eventually expired. But I never had to pay for those uploads.

I also had 100 extra GB for two years for being one of the first Google Maps guides, populating the map with the first photos of businesses etc. When that expired, I did have to start paying. Google are smart - they got me addicted to having all my files right there wherever I was. It's only $20ish per year for that tier, I have been happy to pay for it. I think this might be what happened to you. You may have had some sort of promotion that expired.

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[-] RobMyBot@lemmy.ml 2 points 1 year ago* (last edited 1 year ago)

I never had to do this with all the media I uploaded via my Pixel 2 back when it has those benefits. Everything I uploaded that way counts zero toward my storage cap, to this day.

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[-] apotheotic@beehaw.org 31 points 1 year ago

This article is unintelligible. I don't see a single point being made. It's filled with whataboutism and making up arguments to debunk.

Google, apple, and Samsung are all untrustworthy. Google and apple also make some pretty good phones, albeit pricy ones.

[-] dingleberry@discuss.tchncs.de 29 points 1 year ago

Paraphrasing MKBHD: Buy the phone for what it has today, not what it might have tomorrow.

I'd believe the promise of 7 years of updates from any other company but definitely not Google. In the words of Logan Roy

[-] skullgiver@popplesburger.hilciferous.nl 6 points 1 year ago* (last edited 1 year ago)

[This comment has been deleted by an automated system]

[-] Markaos@lemmy.one 6 points 1 year ago

The thing is that they've clearly promised 7 years now, walking back on the promise would cause them massive issues with consumer protection agencies everywhere they sell - they might be toothless in the US, but Google also sells Pixels in Japan and the EU.

[-] RegalPotoo@lemmy.world 4 points 1 year ago* (last edited 1 year ago)

For me, this kinda breaks both ways:

  • 7 years of security updates is a promise that my phone won't regress from where it was when I bought it - I typically buy a mid-ish range phone (currently running a Pixel 7a) when they are brand new, and run it for ~3 years before I start to want an upgrade. Lack of security updates usually forces the issue, so a phone with 7 years of security updates guarantees that I'll want to upgrade before I'm forced to, and will be able to pass the phone along to a relative. Where I am, a claim like "we will provide security support until X" is backed up by consumer law, so I'd be entitled to a full refund if they fail to meet that guarantee.
  • Buying a phone because the manufacturer promises "feature drops" or because you expect that a future version of the OS will have some amazing features you want is like buying a preorder game - you are a fool for trusting marketing without concrete details
[-] alphapuggle@programming.dev 21 points 1 year ago

So there are two arguments being made in this situation. The first is that because Google kills off services and products all of the time, that taking their word for a 7-year promise is foolish. In other words, you might not want to trust them because they killed off a Pixel Pass that 25 people signed up for, a Google Podcasts app that was basically a browser in an app shell that was given a proper replacement, a niche business presentation screen in Jamboard, and Stadia…freaking Stadia. They gave you all of your money back and let you keep the controller, guys.

C'mon guys they had a "proper replacement" and let you keep the controller! They're not all that bad! 👅🥾

I'll never forgive them for Google Play Music.

I do however believe they're going to stick to their word here though. They make the processor and the OS, it'd have to take some extreme ignorance to fuck that up. It's not like they're reliant on Qualcomm to release new drivers for the chip, one of the big reasons devices stop being updates.

[-] TheControlled@lemmy.world 14 points 1 year ago

What a fucking bootlicker.

[-] madcaesar@lemmy.world 11 points 1 year ago

Fool me once shame on me. Fool me 154 times. Shame on you!

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this post was submitted on 07 Oct 2023
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