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The Response to Google's 7 Year Pixel Update Promise is Getting Weird
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this post was submitted on 07 Oct 2023
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Android
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It's not a good look when right off the bat it dismisses what is valid concerns by treating the opposition like they're just whining.
For real I was going to say this reads like a Google marketing AstroTurf. Just watched the linked MKBHD video and it's not unfair; definitely not "weird"
Stadia was amazing. I blame everyone but Google on its demise. You could literally play CP 2077 without a console but people still stuck to PlayStation and Xbox. Google handled the shutdown so well. I played around $500 worth of games got the money back. Kept two controllers and bought a steam deck with that money
Cloud gaming is bad for history. If the game was only released for the cloud, and that game is shut down, or the cloud service shuts down, that game is gone forever.
They want to push it, because it gives them control over every aspect of the experience. They know everything you do in the game, you can't mod it, you can't pirate, you can't play offline, you can't do anything unless they say you can.
Without a doubt it was amazing and me and my family were extremely sad, but in the end what is there to be mad about with stadia... I was part of something different, I was also a founder and played all the time. I think I owned all the games before I didn't 😂
I just got a nice discount on my Pixel 8 preorder with my Stadia refund.
The thing is, google guarantees 7 years of support, they can't cancel that. The services they closed had no promise on the longevity
In 2015 Google said "With Google Photos, you can now back up and store unlimited high-quality photos and videos for free". This is no longer true, even considering their vague corporate speak promise of "unlimited high-quality". By Google's own wording within the Google Photos app the options are "Original quality" or "Storage Saver". There is no high-quality unlimited option.
But it's not even about explicit promises. It's about the constant erosion of user trust. Having to read into the details and interpret marketing vs legal speak does nothing to alleviate that Google has done this to themselves.
This lacks context and they did keep this promise after a fashion. They never promised it would be consistent across any phones but the pixel line at the time, and additionally never said it would continue on new pixel phones.
There's a lot of asterisks attached to that sentence. My point being that no one wants to think about all the ways Google is going to wiggle out of its commitments each time they make a new one. It erodes trust and I'm glad that they are getting more and more negative press about it. They need to be held accountable. Their strategy of making a product at a loss while they drive out all competition until they realise it's not a billion dollar product and promptly shut it down while shafting everyone who grew to rely on it needs to stop.
I dunno, I kinda don't disagree with them. Companies discontinue products all the time, and Google just seems to get a lot more flak for it.
Apples discontinued the iPod, and a bunch of different hardware devices. I'm about as worried that they'll discontinue the iPhone as I am that Google will discontinue the pixel line.
I'm not sure I get your point, people should not doubt Google's promise not because they don't discontinue product but because everyone does?
More that the concern feels hyperbolic. You should feel as much concern of Google canceling a flagship product as you do about apple doing so. I don't see iPhones, pixels, or say, Kindles going anywhere soon.
It just doesn't feel like a reasonable concern, proportional to how much attention it gets.
I doubt people takes apple claim for granted either, they do have a class action lawsuit due to them volontarily throttling their phones.
I think more Pixel's a true flagship product. Big Tech corps are always launching likely contenders, then they evaluate them over time and if the benefits don't realize or they find a better product it gets discontinued.
But some products are proven. The only way Alphabet and Apple would discontinue their flagship phones is if there's some kind of mass turn away from mobile phones. Same as how Alphabet is not going to exit the search engine field.
Because the opposition frames the situation as Google never keeping any promise ever, in addition to refusing to acknowledge Google's positive precedent with Android updates.
If you view the Android update situation in isolation, you'll see that in the 10+ years Google has sold Pixel and Nexus phones, they have kept each one of their Android update promises.