Before this rumor emerged, I used to have some respect for Ing because they had a “Homebanking” PC app that ran on linux. It was likely closed-source but at least it wasn’t some browser-dependent JavaScript garbage.

I suppose it’s expected that banks become increasingly enshitified in Belgium now that forced banking has emerged. Even those of us not addicted to convenience are no longer free from banking. So the incentive for banks to win business by offering good service has ended.

It’s largely the fault of consumers. When a vast majority voluntarily make all payments electronically and use the smartphone app (not hesitating to lick Google’s boots), it makes marginalisation of the remaining shrinking demographics viable.

Important to realise if you are an Ing customer not keen on being a pushover, now would be a good time to switch banks.