14
submitted 1 year ago* (last edited 1 year ago) by JustineSmithies@lemmy.world to c/support@lemmy.world

I have just tried to change my user avatar from my browser and no matter what image format I try to use be it png or jpg it quickly flashes up some json error. I cannot even change it from the Android app.

top 4 comments
sorted by: hot top controversial new old
[-] willya@lemmyf.uk 2 points 1 year ago

Try to Squoosh the image down and retry. A lot of those errors are generally from an image being too large for what the instance has set.

[-] JustineSmithies@lemmy.world 1 points 1 year ago

Nope reduced it down to 10k and still the same but thanks anyway.

[-] willya@lemmyf.uk 4 points 1 year ago

World may have disabled uploads with whatever CSAM spam was going on.

[-] Kaelygon@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

I am trying to upload 790 byte and 96x96px sized avatar icon and it still fails. I get pop up "Saved" but it doesn't seem to change anything

Edit: I am getting this error in mozilla console

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data client.js:2:1776766
    handleImageUpload https://lemmy.world/static/fd8d452/js/client.js:2
    (Async: promise callback)
    handleImageUpload https://lemmy.world/static/fd8d452/js/client.js:2
    n https://lemmy.world/static/fd8d452/js/client.js:2

Edit2: I tested this on chromium as well, both tests done on Arch Linux, error:

pictrs upload:
client.js:2 {state: 'failed', msg: SyntaxError: Unexpected token '<', ")}msg: SyntaxError: Unexpected token '<', ")state: "failed"[[Prototype]]: Object
client.js:2 SyntaxError: Unexpected token '<', ")
(anonymous) @ client.js:2
Promise.then (async)
o.handleImageUpload @ client.js:2
(anonymous) @ client.js:2
this post was submitted on 28 Aug 2023
14 points (100.0% liked)

Lemmy.world Support

3228 readers
58 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.


Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world



founded 1 year ago
MODERATORS