I was on holiday for 2 weeks but my package was put in a safe place... : ukcasual

[-] original2@lemmy.world 44 points 2 years ago

The bins were in fact taken out

[-] WandOfDosing@geddit.social 13 points 2 years ago

Did they refund you?

[-] original2@lemmy.world 7 points 2 years ago

Nope...

[-] steb@kbin.social 16 points 2 years ago

Don't give up. Complain to the retailer, make it their problem.

https://www.moneysavingexpert.com/reclaim/delivery-rights/

[-] original2@lemmy.world 10 points 2 years ago

I've had 3 packages delivered that have gone missing... I dont know which one it was

[-] steve228uk@lemmy.world 43 points 2 years ago

This was my favourite safe space that Royal Mail chose.

[-] original2@lemmy.world 24 points 2 years ago

But the binmen didn't take the carpet out

[-] Son_of_dad@lemmy.world 24 points 2 years ago* (last edited 2 years ago)

[removed by mod]

[-] original2@lemmy.world 21 points 2 years ago

Tbh I've heard people chat shit about every delivery service... And in my experience Hermes was the worst, followed by ups (got the wrong address)

[-] such_lettuce7970@kbin.social 17 points 2 years ago

To be fair he's only the bureaucrat. You really should be blaming the crew. Probably Fry's fault.

[-] jossbo@lemmy.ml 3 points 2 years ago

Here's changed their name to Evri to try and escape their terrible reputation.

[-] nogooduser@lemmy.world 2 points 2 years ago

I must have been lucky because our Hermes guy at the previous house was by far the best delivery driver we had. The one at the new house is not bad either.

[-] Apepollo11@lemmy.world 2 points 2 years ago* (last edited 2 years ago)

I have to agree with this - our Hermes people (one guy, one lady) are lovely. Honestly, everyone's really good here apart from Parcel Force. They are genuinely the reason I'll no longer buy anything from abroad - just to avoid having to deal with their wholesale ineptitude once the package reaches Britain.

[-] lemann@lemmy.one 1 points 2 years ago

That delivery company Hermes sounds like a disease

[-] echodot@feddit.uk 17 points 2 years ago

I had a package delivered from DHL yesterday and the sender made it sign delivery and DHL sent me so many text messages trying to get me to authorise them to not get a signature.

No, sod off DHL I actually want my package. So you will be requiring my signature.

And you know what, they actually managed to find the doorbell and everything.

[-] Pringles@lemm.ee 8 points 2 years ago

I have so many stories of DHL being a shitty company. Once I sent a box full of docking stations labelled fragile with premium freight. After arrival, only two of the 21 docking stations were undamaged.

Even this week I had books delivered by DHL to my home. They just fucking slid it under the gate and left it in the open. One book was actually packed in plastic, so had it rained, it wouldn't have gotten wet. Of course that didn't matter since the package was ripped. Luckily it didn't rain (was predicted though).

I hate them with a passion and will gladly pay extra so I don't have to deal with them. They are at the absolute top of shitty companies.

[-] menemen@lemmy.world 15 points 2 years ago* (last edited 2 years ago)

Here in Germany they just take it to the depot for you to pick it up yourself, mark it as "not deliverable" and send you that yellow paper per post 3 days later.

[-] bappity@lemmy.world 10 points 2 years ago

Hermes/Evri does this every time WITHOUT FAIL

FUCK YOU HERMES/EVRI YOU CAN'T ESCAPE BY CHANGING YOUR NAME AGAIN

[-] FastSnail@lemm.ee 3 points 2 years ago

Who orders stuff when they're away from two weeks. Can't blame these guys for not keeping track of people being on holiday when they've got to do 30 packages per hour.

[-] original2@lemmy.world 12 points 2 years ago

International shipping. There were 4 months months when it could have been discovered. I needed to see a gravely ill family member

[-] echodot@feddit.uk 7 points 2 years ago

So? When is the inside of a bin ever considered to be a safe place to leave a package? They don't know when the rubbish is being collected.

[-] Matriks404@lemmy.world 3 points 2 years ago

Someone had a bad day, lol.

[+] teft@startrek.website 2 points 2 years ago

[deleted]

[-] original2@lemmy.world 12 points 2 years ago

It was international shipping... It had a 2 month window for delivery and a family member had fallen gravely ill so I needed to visit

[-] xcxcb@sh.itjust.works 1 points 2 years ago

As someone sadly with a DHL delivery today you're making me nervous.

UKCasual