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submitted 2 months ago* (last edited 2 months ago) by sith@lemmy.zip to c/fediverse@lemmy.world

It is clear that the signal to noise ratio of the WWW is getting worse. It's much harder to find good content when using a good old search engine. And if it's good it is usually hosted on Reddit or Stackexchange.

So remember, even if it's easy too Google something (well, it isn't nowadays), we want to create a fediverse of good content that helps people (I hope). So, it's always better to write a real answer if you have the time and energy. Please help boost the SNR and reverse the AI fueled information degradation loop.

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[-] hono4kami@slrpnk.net 226 points 2 months ago* (last edited 2 months ago)

As a software engineer...

Don't just say "just Google it". Guide them to the documentation. Ask them about the detail of the question. If it's an bug, try asking them if they can reproduce the bug.


This reminded me of the time I'm looking for how to do certain things in a software. I found a reddit post asking about the same issue and this is the reply OP got:

screenshot of a reddit thread where OP got a rude reply to search it themselves

Here is the link: https://old.reddit.com/r/i3wm/comments/mupjsf/how_to_showhide_i3status_bar_taskbar/

Imagine. You search the issue you have. Found the ONLY reddit thread that talks about this, and the ONLY thread that talks about the issue have NO USEFUL ANSWER and, worse, the only reply is TELLING YOU TO SEARCH IT YOURSELF. This got upvoted too 😭😭😭.

Luckily, I found the solution (tbh the solution was there in the docs, but the wording wasn't clear and it makes it hard to search) and I end up replying the OP the actual answer.

So, this is a PSA for the fediverse: be nice. It's free.

While we're still young, we have a chance to become a better forum.

Also possibly an unpopular opinion: you shouldn't downvote a question, even if it was asked multiple times. Guide them to the answer instead

[-] otacon239@lemmy.world 40 points 2 months ago
[-] CrayonRosary@lemmy.world 32 points 2 months ago

Even worse is when they edit their post to add "Never mind, figured it out."

[-] wreckedcarzz@lemmy.world 18 points 2 months ago

These people should be unable to reproduce. Just as soon as they edit the post, a shriek of agony can be heard for miles.

I ran across an example of this recently, on fucking Github. Bitch it's your goddamn issue ticket, on a fucking dev site, and you returned to say you figured it out but can't be fucked to explain how? GAHHHHHHHHHHHHHH

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[-] jagged_circle@feddit.nl 15 points 2 months ago

Also Google results differ since like a decade. It may show for you in California, but its nowhere to be found for me in Iran

[-] _cnt0@sh.itjust.works 12 points 2 months ago

Looks like you solved your problem by RTFM ;-)

[-] whostosay@lemmy.world 13 points 2 months ago

I've never seen this acronym, but I'm pretty sure it says reading the fucking manual

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[-] jg1i@lemmy.world 129 points 2 months ago

Not sure if everyone knows this, but: if you don't want to answer the question—you don't have to post a reply! Crazy idea, I know.

[-] affiliate@lemmy.world 13 points 2 months ago

what if i want to answer the question but i have none of the relevant knowledge and also don’t really understand the question itself?

[-] WhiskyTangoFoxtrot@lemmy.world 13 points 2 months ago

Just Google it.

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[-] FiskFisk33@startrek.website 90 points 2 months ago

So many times I google something obscure, the top result is the same question asked on some forum with a single reply, "just google it"

[-] pezhore@infosec.pub 56 points 2 months ago

The only thing worse than someone saying just Google it is an op replying to their own post saying, never mind fixed it! (Without actually saying the solution).

[-] ech@lemm.ee 31 points 2 months ago

"What did you see, DenverCoder9?!?!"

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[-] Snowpix@lemmy.ca 18 points 2 months ago

and worse, it's a thread from 17 years ago and apparently nobody else except you has had the issue since.

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[-] Ookami38@sh.itjust.works 70 points 2 months ago

"just Google it" has always been a shitty reply. People are asking for your opinion because they want opinions from people, not some nameless site/author/whatever. Even if you're just regurgitating information, it's coming from a PERSON not a random article. Never mind the reliability of the source. Heavens forbid that we social creatures social about a thing for a bit.

[-] sad_detective_man 28 points 2 months ago

"I'm not responsible for educating you"

cool, then stfu and let somebody else or nut up and do the work if you want it done right

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"Google It"

I google

finds 1 link

its a link to a fourm post with the same question

only 1 answer found

answer says "Google It"

🙃

[-] DarkThoughts@fedia.io 32 points 2 months ago

Old Reddit threads where the answer giver deleted their account & all their comments.

[-] hono4kami@slrpnk.net 40 points 2 months ago

That's why when I left reddit I don't delete my posts (even if those posts suck)

Bonus:

a screenshot of deleted reddit comment with a reply thanking the parent commenter

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[-] brygphilomena@lemmy.world 42 points 2 months ago

I'm starting to give up on Google. I've literally copy and pasted the same error message in Google, DuckDuckGo, and Kagl.

Google will respond with "no results found" while the others will actually give me a response.

[-] 2001aCentenaryofFederation@fedia.io 18 points 2 months ago

okay so it's not just me then! I've been seeing that zero matches page more and more. It used to be the other way around, if I couldnt find something on DDG or startpage it would be on google. how did they fuck up their indexing so badly

[-] Rogue@feddit.uk 23 points 2 months ago* (last edited 2 months ago)

I think zero matches means "we weren't able to find any suitable ads so we don't give a fuck about you"

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[-] Cethin@lemmy.zip 13 points 2 months ago

Yeah, I ditched Google as my default search engine a while ago. It's next to useless and they're a horrible company.

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[-] brucethemoose@lemmy.world 38 points 2 months ago* (last edited 2 months ago)

“Check the documentation” should absolutely be a retort though.

One of my least favorite things about the fediverse (and especially Discord and Reddit) is members asking the same simple question hundreds of times because they didn’t bother to do a simple search and didn’t bother to check obvious documentation.

They didn’t know the documentation exists? OK, I will happily show you, and show you how to find it in general. Question only partially novel? Great, I will link an old answer and explain the rest… But I am kinda fed up with how “ephemeral” social media is, which is by design, as that repetitiveness increases engagement dramatically. Many forums should be structured more like a wiki, and its users should reflect that.

[-] sith@lemmy.zip 28 points 2 months ago

That kind of behavior can also be a sign that the documentation is hard to find or hard to comprehend. Or that something isn't documented at all, but the seniors imagine it is, because the answer is obvious to them.

[-] Lost_My_Mind@lemmy.world 14 points 2 months ago

Me. This is me. I'm trying to figure out linux.

"How do I do.....something"

"Oh, that's easy! Just do this and this and this. Make sure you check that that and that."

"Ok.......now how do I do the things you just said?"

"Just do those things the right way."

"I DON'T EVEN KNOW WHAT THOSE TERMS MEAN, LET ALONE HOW TO DO THEM!!!"

"Ugh, this guy can't even follow simple directions. What part of that do you not understand???"

"Uhhhhhh......core concepts?"

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[-] spankmonkey@lemmy.world 17 points 2 months ago* (last edited 2 months ago)

Maybe they read the documentation and the documentation doesn't clearly answer their question.

You can always just ignore their question if you don't want to answer. Let someone else do it.

[-] surewhynotlem@lemmy.world 14 points 2 months ago

Rtfm and LMGTFY by themselves aren't useful. They're the equivalent of posting "me too".

If you think that the answer is in the manual and they haven't read it, post a link to the manual. Double helpful if you reference the section.

If you think the answer is on Google, I think we can assume everyone knows to try that first, so then no reply is needed. If it's a particularly tricky search to phrase, maybe help with a link with a searchable phrase in it.

But not replying is always a useful thing to do if you're not adding to the conversation.

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[-] CubitOom@infosec.pub 37 points 2 months ago

Also, fuck Google. I've been removing the word from my lexicon. I say, let me search (or research) that instead

[-] Chee_Koala@lemmy.world 15 points 2 months ago* (last edited 2 months ago)

IRL i'll say 'online search' or 'internet search' now, and no one ever asks me about that or tries to clarify with 'google?', so the message seems to be coming across just fine.

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[-] Clent@lemmy.world 33 points 2 months ago
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[-] Zementid@feddit.nl 26 points 2 months ago* (last edited 2 months ago)

I feel like it’s 2000 all over again on the Internet. The bloat has made pages borderline unusable, and using AdBlock or NoScript reverts any so-called "design progress" back to the good old HTML days.

Google is only semi-useful now, while pages like DuckDuckGo are starting to deliver results reminiscent of the old Yahoo or Lycos days.

It feels like my trusty, old-school Internet skills are helping me navigate this mess. The reemergence of usenet / groups feels inevitable.

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[-] Mikina@programming.dev 21 points 2 months ago

I've never had issues with looking anything up. By downranking Reddit and using a search engine with a good indexer that downranks bullshit and generated websites, which mine is really good at, I haven't noticed much change from how it was before.

But I agree with the second part. That's something that never occured to me, and it makes sense. I was usually trying to answer questions I knew, and never had the urge to reply "just google it", so it doesn't change much for me, but it's a really good point I never realized.

[-] sith@lemmy.zip 37 points 2 months ago

Remember that most people don't even know there is something called "rankings" or "indexer" in this context.

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[-] Gradually_Adjusting@lemmy.world 20 points 2 months ago

Search engines are mega sucky these days, but Wikipedia has never been better. I find myself going straight to wiki any time I need a quick fact or basic info.

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[-] Draegur@lemm.ee 20 points 2 months ago

When I ask someone for clarification via their expertise, I usually reflexively indicate that I cannot trust google because of the incursion of AI slop, and even if it shows THEM accurate results, it is no guarantee that it will show ME those same results.

[-] richieadler@lemmy.myserv.one 18 points 2 months ago

If you don't show me that you at least made some effort to investigate: No.

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[-] Churbleyimyam@lemm.ee 18 points 2 months ago

The most useful thing about interacting with another human mind is that it can see when the question needs to be updated in order to get a correct answer.

A crude example would be:

Q1: how many screws should I use to join these pieces of wood?

A1: It's more relevant to use screws which are long enough.

Q2: Which screws should I use?

A2: This size.

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[-] Imgonnatrythis@sh.itjust.works 16 points 2 months ago

Yes please don't do this. Google doesn't need more support either from search activity or inclusion into the vernacular. If someone is asking in the fediverse which is still a relatively small community, they are expressing a degree of patience with their answer that suggests they've already tried search and came up dissapointed or they are really lacidasical about their question and won't really mind if you just ignore it and move on. Taking the time to tell someone to websearch something is even more pathetic than a "this" reply.

[-] Philosofuel@futurology.today 16 points 2 months ago

I've noticed that a lot of people are just really bad in using the right searching terms, and then quickly shifting through all the info to find the right information. Googling well truly is a skill. Though be it a strange one.

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[-] ted@sh.itjust.works 14 points 2 months ago

Even if you want to be snarky, at least do something like:

I [googled it](searchresult.com) for you.

[-] otter@lemmy.ca 12 points 2 months ago

Alternatively

I googled it for you

> Copy pasted answer in case the source disappears

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[-] TheGiantKorean@lemmy.world 14 points 2 months ago

"Just ChatGPT it" is going to become a thing.

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[-] CosmicTurtle0@lemmy.dbzer0.com 14 points 2 months ago

While I agree that the search engine has gone to shit, the problem I have with people who ask really simple questions is that they haven't done the bare minimum to ask for help.

Simple questions have fairly popular answers and even an enshittified Google search will return the correct result within their fucking AI.

If you have a simple question and the answers seem confusing, tell us why the answers are confusing. Don't just ask the question.

Being able to Google your question is an important skill, but so is asking a question in a forum. Since forum posts are at their very nature asynchronous, being able to do your own searches shows those who are trying to help you that you have the skills to read their responses and extrapolate to your situation and then take the appropriate action.

I provide a lot of free support on various Linux and developer forums. The sheer number of people who want me to hold their hand is too high.

[-] Kichae@lemmy.ca 21 points 2 months ago

There is no bare minimum to ask for help.

There is a bare minimum to responding to someone asking for help, though: Being willing to provide some. Replying to tell them they haven't earned the help yet is just being an asshole for the sake of feeling self-satisfaction, and it's actively making the Internet a worse place.

Don't do that shit. They don't need to know your feelings on the issue, and neither do the rest of us. Nobody asked about them.

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[-] RQG@lemmy.world 13 points 2 months ago

While I don't think we can beat AI driven content degradation by outposting them, I still agree posting 'just Google it' does any good either.

Post an answer or link a topic which covered the same question in detail. But directing people to Google isn't something I'd advocate. Maybe tell them to Ecosiate it if you really have to.

Also it's just rude and creates an uninviting admosphere around here Imo.

But the AI issue can't be solved by users alone. It's moderation and maybe regulation which is needed here.

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this post was submitted on 14 Dec 2024
818 points (100.0% liked)

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